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Dear Lisbon - Gallery House

4.0 star property

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Photo gallery for Dear Lisbon - Gallery House

Reception
Lobby sitting area
Superior Double or Twin Room | Minibar, in-room safe, individually decorated, individually furnished
Terrace/patio
Gallery Suite, Terrace | Living area | Flat-screen TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua de São Bento, 31, Lisbon, 1200-815
  • Avenida da Liberdade
    ‪17 min walk‬
  • Santa Justa Elevator
    ‪18 min walk‬
  • Rossio Square
    ‪20 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for City Double or Twin Room

Minibar, in-room safe, individually decorated, individually furnished

City Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Gallery Suite, Terrace

Gallery Suite, Terrace | Minibar, in-room safe, individually decorated, individually furnished

Gallery Suite, Terrace

  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Terrace (Mansard)

Double or Twin Room, Terrace (Mansard) | Minibar, in-room safe, individually decorated, individually furnished

Double or Twin Room, Terrace (Mansard)

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Small Double Room

Minibar, in-room safe, individually decorated, individually furnished

Small Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Double or Twin Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Dear Lisbon - Gallery House

4-star hotel in Lisbon Old Town
Along with a bar/lounge, this smoke-free hotel has concierge services and a library. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a lobby fireplace, and a front-desk safe are onsite.
Dear Lisbon - Gallery House offers 26 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Lisbon hotel also offers a library, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Dear Lisbon - Gallery House is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (28 inch wide door)

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Dear Lisbon Gallery House Hotel Lisbon
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Dear Lisbon - Gallery House Lisbon
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Dear Lisbon - Gallery House Lisbon
Dear Lisbon - Gallery House Hotel Lisbon

Dear Lisbon - Gallery House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 782 out of 1012 reviews
Rating 8 - Good. 190 out of 1012 reviews
Rating 6 - Okay. 25 out of 1012 reviews
Rating 4 - Poor. 12 out of 1012 reviews
Rating 2 - Terrible. 3 out of 1012 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Suzanne

Stayed 3 nights in Jan 2025

10/10 Excellent

Sandra

Traveled with family
Lovely boutique hotel. Wonderful front desk staff. Great location!
Stayed 3 nights in Dec 2024

10/10 Excellent

Christoph

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was a very nice and friendly atmosphere at the Hotel, the Hotel was clean and we can recommend it.
Stayed 4 nights in Dec 2024

10/10 Excellent

sally-ann

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff are a credit to the hotel ! Only thing didn’t like was not having a coffee machine in room
Stayed 3 nights in Dec 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For. Clean and comfortable. Good location. Staff friendly. Against. No tea making facilities in room and not allowed to bring tea into room which was as big thing for us, thus loss of one star.
Stayed 5 nights in Dec 2024

10/10 Excellent

Alan

Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Amazing

Great service, wonderful food, perfect location
Stayed 2 nights in Nov 2024

8/10 Good

Dominic, Godalming

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms and general areas were very good. Breakfast a bit disappointing, but staff helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

Etai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've spent 7 night at Dea Lisbon, the staff were very welcoming and were happy to answer any question I had, and to provide great tips. It's located in great area, close to all the good restaurants and bars. Highly recommemd
Stayed 7 nights in Dec 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lisbon stay

The hotel was clean and staff was very friendly and helpful. Room and bathroom was a great size, but the room was quite warm and no way to control the temp. Area seemed very safe. There are a few restaurants and mini markets in the area. You are not allowed any outside food or drinks in your room, which we thought was odd. On description this hotel came up in historic old town and it was quite a walk to the old town. There is a trolley stop right outside the hotel. They offer car service to and from airport for a fee. Great stay overall! Lisbon was fantastic!
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was treated like a countess by this lovely, elegant hotel. The room was lovely, the staff was gracious and very helpful. Breakfast was superb. It's a great place to take your walks, and really good restaurants are within minutes. The neighborhood is not crowded. The decor and design are beautiful. You will not go wrong here - it's like your own palace!
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful quiet hotel, Great service, great breakfast
Stayed 2 nights in Nov 2024

8/10 Good

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor and vibe. Staff were fantastic. We had a street facing room which did suffer from noise from a local bar.
Stayed 2 nights in Nov 2024

10/10 Excellent

Janine, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
I came back to Dear Lisbon and will do so again and again. The staff is great, breakfasts and comfortable rooms. Definitely recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has real character and the staff could not have been more welcoming and helpful. Breakfast was very good and the downstairs lobby was a great area to relax, chat and have a drink between the sightseeing. Strongly recommended.
Stayed 4 nights in Nov 2024

10/10 Excellent

Brenda Lowe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Oct 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! ALL of the staff who worked here were just wonderful - so kind and helpful and welcoming, they couldn't do enough for us. We felt welcomed, we felt safe, and nothing was too much trouble. The hotel is the perfect location, breakfast was 10/10 and we absolutely loved our room. Literally nothing to find fault with at all. I just wish we could have stayed for longer!
Stayed 3 nights in Nov 2024

6/10 Okay

DAVID, Northport

Traveled with partner
Liked: Cleanliness, staff & service
Hotel is in an okay but not great part of Lisbon. Rooms are large but not well appointed. A/C was turned off for “winter” but our room was hot and opening windows did not help as there is no breeze off the courtyard and no fan in the room. No USB chargers in the room is not good. Shower valve is bizarre and alternatively blasts you with hot and cold water without warning. I would rate this a 3 star hotel pretending to be more.
Stayed 4 nights in Oct 2024

10/10 Excellent

Omadevi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. We arrived early to the hotel and check in starts at 3pm. The receptionist I forgot her name :( but she speaks 3 languages and 1 of them is French. Anyway she made sure our room was priority to be cleaned so that it would be ready for us. Thank you for that.
Stayed 5 nights in Oct 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely hotel, tucked a little off the beaten track but still within a short walk of the main square. There are bus stops nearby and the special tram service stops right outside the hotel. Our flight had been cancelled and we arrived after hours but there were good instructions of how to get in and find our room. The room was huge, clean and really comfy. The toiletries are worth a mention as they are Rituals and just so nice. The desk staff were so warm, friendly and full of good advice. They deserve top marks. The decor throughout the hotel was really nice. Breakfast was delicious and a but different every day. I would love to go back again.
Stayed 5 nights in Oct 2024

10/10 Excellent

Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Equipped with everything we needed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked into this boutique hotel, we were both impressed. Tessa, the person who welcomed us was very friendly, accommodating and made the check-in process easy. In fact, Tessa was outstanding throughout our entire stay, providing excellent suggestions, tips and recommendations that made getting around the city easy and directed us to a wonderful culinary experience in Lisbon. All the staff were pleasant and we would recommend the breakfast. There is also a supermarket next door that is very convenient and many restaurants within minutes of the front door. highly recommend this hotel and look forward to our return.
Stayed 7 nights in Oct 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel with great staff - would stay again

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and beautiful hotel

The hotel was beautiful and the staff were excellent, they couldn’t have done more if they tried! A great location and an excellent breakfast buffet.
Stayed 2 nights in Oct 2024