From entering the building on our first day to exiting the building in our departure, an absolutely first class experience. Couldn’t have wished for better staff, so friendly, so helpful, everyone couldn’t do enough for us, and not forgetting their wonderful birthday surprise of a bottle of wine and chocolate cake for my husband! So helpful with suggestions of where to visit, including detailed directions on how to get to the places on our wish list. Our cosy room and its facilities kept spotlessly clean, throughout our stay, we didn’t want for anything. Greatly appreciated the staff taking the time to email us a wonderful welcome and arranging a warm and friendly pick up and drop off from and back to the airport. As they say, you do business with people, we couldn’t have asked for better people. A GINORMOUS thank you for making our stay extra special! Helen & Rich xx