Eurostars Das Letras

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Eurostars Das Letras

Premium bedding, minibar, in-room safe, desk
Suite, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk
Serves lunch and dinner
Terrace/patio
Serves lunch and dinner

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym
  • Room service

Explore the area

Map
Rua Castilho 6-12, Lisbon, 1250-069
  • Avenida da Liberdade
    4 min walk
  • Level Eight Roof Top Bar & Lounge
    1 min walk
  • Avenida Station
    5 min walk
  • Lisbon (LIS-Humberto Delgado)
    26 min drive

Room options

Double or Twin Room (with Extra Bed)

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Double or Twin Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Suite, 1 King Bed with Sofa bed

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Double Room Single Use

  • 258 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Eurostars Das Letras

5-star hotel in Lisbon City Center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, spa services, and a business center. Housekeeping is available on request.
Eurostars Das Letras offers 107 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Eurostars Das Letras features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. This luxury hotel also offers spa services, a terrace, and concierge services. Onsite parking is available (surcharge).

Eurostars Das Letras is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurante das Letras - This bar specializes in Portuguese cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 18 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante das Letras

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30 per night
Cribs (infant beds) are available for EUR 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 18 per day
  • Crib (infant bed) fee: EUR 30 per night
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Eurostars Das Letras
Eurostars Das Letras Hotel
Eurostars Das Letras Hotel Lisbon
Eurostars Das Letras Lisbon
Eurostars Das Letras Hotel Lisbon
Eurostars Das Letras Hotel
Eurostars Das Letras Lisbon
Eurostars Das Letras Hotel Lisbon

Eurostars Das Letras Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1000 reviews" "
Rating 8 - Good. 322 out of 1000 reviews" "
Rating 6 - Okay. 75 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was cheap, walkable to shopping and main areas of old town Lisbon. Clean room, with a balcony and bathtub.
Stayed 3 nights in Sep 2024

6/10 Okay

Mirjana

Stayed 4 nights in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

rouzbeh

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Hesham

Stayed 3 nights in Aug 2024

10/10 Excellent

Daniela

Stayed 3 nights in Aug 2024

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large bed. Welcome from staff. Breakfast fantastic.
Stayed 3 nights in Aug 2024

10/10 Excellent

ZELJKO

Stayed 2 nights in Aug 2024

10/10 Excellent

Fabiana

Stayed 4 nights in Aug 2024

6/10 Okay

Yang

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
there is a manual lift for wheel chair that one has to operate to get into the hotel lobby. It is very inconvenient. Comparing 5 star hotels in other places, this one barely makes to 4.
Stayed 2 nights in Jul 2024

10/10 Excellent

Javier

Liked: Cleanliness, property conditions & facilities, room comfort
Javier
Excellent property, great location close to Bairro Alto/ 0rincipe Real. Lots of great restaurants nearby. Staff are the best, so helpful and multilingual. We loved our stay. Only minor detail is that our room had a bathtub which can be challenging to get in and out if you happen to be an older person or with limited mobility (not an issue for us, but worth noting)
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
Stayed 5 nights in Jul 2024

10/10 Excellent

isabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel and loved it both times
Stayed 1 night in Jul 2024

6/10 Okay

Earlene

Traveled with family
Disliked: Staff & service, amenities
This is not a 5 star hotel. Staff are polite but not available throughout the day. Several times I went to the front desk but no one was present during the late afternoon and night. The following morning, staff was absent. Upon check-in, my room was not ready although we arrived one hour after the check-in time, which occasionally happens. We were assigned another room which was not the one I paid for as we requested more beds as we are a family. It was rectified by another staff, thankfully. I wish there was an espresso machine rather than old instant coffee packages.
Stayed 1 night in Jul 2024

10/10 Excellent

kevin

Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Sophie

Stayed 4 nights in Jun 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!!! I recommed it 0
Stayed 4 nights in Jun 2024

6/10 Okay

Megan

Liked: Cleanliness, staff & service, room comfort
Comfortable, not 5-star.
Nice staff, but not 5 star. Ugly caulking/fix around shower was a disappointment, and major leak from shower stall could cause a slip. Room service not available for breakfast, and isn't 24 hour. On 2nd night, couldn't get front desk (the only # on card; for some reason you can't find a room.service #) for 45 minutes. Even tried calling the hotel using an outside line but no one would answer the phone. Eventually they called back and said they'd still deliver room service, but result was 1.5 hours to get a salad. Nice enough, comfortable room, but not 5 star
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay
Great and clean room. Staff was incredibly helpful and hospitable. Hotel was in walking distance a lot site seeing locations. Would highly recommend
Stayed 4 nights in Jun 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Jun 2024

8/10 Good

Byung Suk

Stayed 2 nights in Jun 2024

10/10 Excellent

nirant

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious rooms, and amazing front desk. Staff was very knowledgeable of tours around Lisbon.
Stayed 3 nights in Jun 2024