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Eurostars Das Letras

5.0 star property

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Photo gallery for Eurostars Das Letras

Serves lunch and dinner
Lobby
Serves lunch and dinner
Premium bedding, minibar, in-room safe, desk
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym

Explore the area

Map
Rua Castilho 6-12, Lisbon, 1250-069
  • Avenida da Liberdade
    ‪4 min walk‬
  • Marquis of Pombal Square
    ‪9 min walk‬
  • Rossio Square
    ‪14 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪26 min drive‬

Room options

View all photos for Double or Twin Room (with Extra Bed)

Premium bedding, minibar, in-room safe, desk

Double or Twin Room (with Extra Bed)

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Double or Twin Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Junior Suite (Triple)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Double or Twin Room (With Extra Child Bed)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

Junior Suite (Single Use)

  • Sleeps 1
  • 1 King Bed

View all photos for Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Double Room Single Use

  • 258 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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About this property

Eurostars Das Letras

5-star hotel in Lisbon City Center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, spa services, and a business center. Housekeeping is available on request.
Eurostars Das Letras offers 107 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Eurostars Das Letras features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. This luxury hotel also offers spa services, a terrace, and concierge services. Onsite parking is available (surcharge).

Eurostars Das Letras is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurante das Letras - This bar specializes in Portuguese cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 18 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante das Letras

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30 per night
Cribs (infant beds) are available for EUR 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 18 per day
  • Crib (infant bed) fee: EUR 30 per night
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Eurostars Das Letras
Eurostars Das Letras Hotel
Eurostars Das Letras Hotel Lisbon
Eurostars Das Letras Lisbon
Eurostars Das Letras Hotel Lisbon
Eurostars Das Letras Hotel
Eurostars Das Letras Lisbon
Eurostars Das Letras Hotel Lisbon

Eurostars Das Letras Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 1002 reviews
Rating 8 - Good. 317 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Reece

Stayed 4 nights in Nov 2024

2/10 Terrible

Karim

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel falls far short of 5-star standards: - Room condition: The shower hood in my room was broken, and the tissue box provided had only a few tissues left. - Service: I sent my jeans for dry cleaning, as I had a dinner planned. While reception assured me they’d be returned by the end of the day, they were returned later without being cleaned. - Cleanliness: The cleanliness of the reception and restaurant toilets was appalling—street toilets were cleaner. This experience was extremely disappointing, and I cannot recommend the hotel at all.
Stayed 2 nights in Dec 2024

10/10 Excellent

ANTONIO MAGNO

Liked: Cleanliness, amenities, property conditions & facilities
very good, satisfied
Stayed 4 nights in Dec 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent from pleasant and efficient staff. Great location within walking distance in city centre. Copenhagen coffee lab across the street.
Stayed 1 night in Oct 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check In staff was friendly and very helpful beyond typical but hotel was not very lively. Common areas were dark and unused by guests.
Stayed 1 night in Nov 2024

8/10 Good

Sue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near the main upscale shopping area and the staff is helpful and pleasant.
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to explore the city.
Stayed 4 nights in Oct 2024

8/10 Good

Elize

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Mr. Brian Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staffs.
Stayed 3 nights in Oct 2024

10/10 Excellent

marcelo

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great location, good breakfast, good personal, clean room's.
Stayed 5 nights in Oct 2024

10/10 Excellent

Francisco Javier, bradenton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel , super clean and great attention
Stayed 2 nights in Oct 2024

2/10 Terrible

Vartan

Disliked: Cleanliness
Very overpriced. Rubbing the customer’s. To me 3 star hote
Stayed 3 nights in Sep 2024

10/10 Excellent

Alicia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean. The employees were all very nice & helpful! They were always willing to help & give suggestions. The hotel is also in the perfect location for great restaurants, shopping, and sightseeing.
Stayed 3 nights in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Elora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was cheap, walkable to shopping and main areas of old town Lisbon. Clean room, with a balcony and bathtub.
Stayed 3 nights in Sep 2024

6/10 Okay

Mirjana

Stayed 4 nights in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

rouzbeh

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Hesham

Stayed 3 nights in Aug 2024

10/10 Excellent

Daniela

Stayed 3 nights in Aug 2024

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large bed. Welcome from staff. Breakfast fantastic.
Stayed 3 nights in Aug 2024