Eurostars Universal Lisboa

5.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Eurostars Universal Lisboa

Outdoor pool, sun loungers
Rooftop terrace
Property amenity
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Breakfast available
  • Gym

Explore the area

Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Lisbon Casino
    ‪3 min walk‬
  • Vasco da Gama Shopping Centre
    ‪5 min walk‬
  • Lisbon Oceanarium
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Similar properties

About this property

Eurostars Universal Lisboa

5-star Lisbon hotel connected to a rail/subway station, walkable to Lisbon Casino
An outdoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and bathrobes. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include showers, slippers, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Eurostars Universal Lisboa features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Eurostars Universal Lisboa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Eurostars Universal Lisboa has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Property Registration Number 9908

We should mention

The seasonal pool will be open from March 01 to October 31

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Eurostars Universal Lisboa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 725 out of 1023 reviews" "
Rating 8 - Good. 157 out of 1023 reviews" "
Rating 6 - Okay. 74 out of 1023 reviews" "
Rating 4 - Poor. 29 out of 1023 reviews" "
Rating 2 - Terrible. 38 out of 1023 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Silberio

Traveled with partner
Liked: Cleanliness, amenities
Great place to stay centrally located however A bit noisy stayed on the 13th floor and could hear construction and all the traffic down at street level. Light sleeper here, so this was an issue. Now property is nice but attention to detail and follow-up lacking. Used the gym in a daily basis, No water cooler was empty, no towels large or small to dry off or wipe equipment. But know there we towels available since the hamper was full. Floors were soaking wet. Not a deal braker but know this may be an issue. Amazing front desk young ladies extremely helpful at check in.
Stayed 3 nights in Oct 2024

10/10 Excellent

CARLOS, CORAL SPRINGS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, professional staff, great services.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience. I would come again.
Stayed 7 nights in Oct 2024

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean. Beware of the construction happening all around the hotel, can be loud at times.
Stayed 6 nights in Oct 2024

10/10 Excellent

Samuel

Stayed 4 nights in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the area, the amenities, and the front desk staff! The front desk staff were extremely helpful and kind! Thank you so much
Stayed 5 nights in Oct 2024

8/10 Good

Tony

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
IGTM 2024
2 day stay for an expo. Expensive hotel and not including breakfast. Well located to expo and train station
Stayed 2 nights in Oct 2024

10/10 Excellent

R C

Stayed 2 nights in Oct 2024

10/10 Excellent

Leigh, Woodstock

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff had genuine care. Top notch facility.
Stayed 1 night in Oct 2024

10/10 Excellent

Olivier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel! Unfortunate that the pool is not heated.
Stayed 4 nights in Oct 2024

10/10 Excellent

Hubert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicolas, College Station

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, near Oriente train station.
Stayed 2 nights in Sep 2024

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing and friendly! The breakfast was incredible, beautifully displayed. They also gave me a very sweet birthday treat which was very touching!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 3 nights in Sep 2024

10/10 Excellent

pitram

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel. Helpful and friendly staff. Wonderful breakfast.
Stayed 4 nights in Aug 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - not sure I would rebook
Lovely hotel, great rooftop pool/bar but disappointed as rooftop bar closed in the evening. May be weather related as late in the season. Room very noisy and relatively small, despite paying over £200 p/n. Train track behind, crane next to the window and airport runway approx 3 km away but planes constantly passing by and I could hear them land. Breakfast great! Didn’t eat any other meals there. Had to get the bus in to Lisbon town centre. Easy to do (728), and takes 20 mins).
Stayed 3 nights in Oct 2024

10/10 Excellent

EMEKA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and exceptional service.
Stayed 3 nights in Oct 2024

8/10 Good

Lee-Amy

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel great staff very accommodating
Stayed 2 nights in Oct 2024

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A/c limit
All good A/c has a limit which is not cold enough for our preference
Stayed 2 nights in Sep 2024

6/10 Okay

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities
The hotel is lovely but loud. The bed was squeaky
Stayed 1 night in Oct 2024

10/10 Excellent

jesse

Stayed 2 nights in Sep 2024

10/10 Excellent

Susan, Ridgefield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near the metro
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Traveled with family
Liked: Amenities
Very nice hotel. Very clean. Close to the shopping mall and the train station. People are very nice!
Stayed 4 nights in Oct 2024

10/10 Excellent

Astrit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very clean,good location 5 min walk to Oriente metro station,lovely restaurants round,reception and the bar perfect,the only issue it’s the noise from the train in the morning
Stayed 3 nights in Sep 2024