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HF Fénix Urban

4.0 star property

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Photo gallery for HF Fénix Urban

Lobby
Minibar, in-room safe, desk, soundproofing
Restaurant
Lobby lounge
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Laundry
$106
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
Av. António Augusto de Aguiar, 14, Lisbon, 1050-016
  • Place, Marquis of Pombal Square
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Place, Rossio Square
    ‪2 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪6 min drive‬

Room options

View all photos for Comfort Twin Room

Minibar, in-room safe, desk, soundproofing

Comfort Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | Minibar, in-room safe, desk, soundproofing

Comfort Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Plus (Triple Use)

Minibar, in-room safe, desk, soundproofing

Comfort Twin Plus (Triple Use)

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Twin Plus (Quadruple Use)

Minibar, in-room safe, desk, soundproofing

Comfort Twin Plus (Quadruple Use)

10.0 out of 10
Exceptional
(4 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Comfort Double or Twin Room

9.0 out of 10
Wonderful
(49 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | Minibar, in-room safe, desk, soundproofing

Comfort Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

HF Fénix Urban

4-star hotel in Lisbon City Center
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning.
HF Fénix Urban offers 148 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

HF Fénix Urban is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
HF Fénix Urban has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 19 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Property Registration Number 5431

Property is also known as

HF Fénix Urban
HF Fénix Urban Hotel
Hf Fenix Urban Hotel Lisbon
HF Fénix Urban Hotel Lisbon
HF Fénix Urban Lisbon
HF Urban
HF Fénix Urban Hotel
HF Fénix Urban Lisbon
HF Fénix Urban Hotel Lisbon

HF Fénix Urban Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 559 out of 1016 reviews
Rating 8 - Good. 364 out of 1016 reviews
Rating 6 - Okay. 53 out of 1016 reviews
Rating 4 - Poor. 24 out of 1016 reviews
Rating 2 - Terrible. 16 out of 1016 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SAMIHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Katia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a business trip. The hotel's location is very cool, and the amenities of the hotel are top-notch. I will recommend it 100%.
Stayed 1 night in Jul 2025

10/10 Excellent

Hannah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice stay for my friend and me. Was clean and had everything we needed
Stayed 2 nights in Jul 2025

10/10 Excellent

Kayvan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and convenient
Stayed 5 nights in Jun 2025

10/10 Excellent

Maria

Stayed 1 night in Jul 2025

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Antonio

Disliked: Amenities
The parking for the hotel for one that doesn’t know the area is out of whack and very confusing by it being on a totally different street area for this. I give it a very poor rating and will not return. Everything else was spot on so if you have a card, don’t go to this hotel unless you wanna be stressed the hell out.
Stayed 1 night in Jun 2025

10/10 Excellent

Adam, Sunnyvale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to main street, restaurants
Stayed 1 night in Jun 2025

10/10 Excellent

Varney

Stayed 7 nights in May 2025

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very friendly staff especially the reception guy i think his name is alexander..some noise from the train but bearable but the cleaning ladies makes alot of noise in the corridors..location is lil bit far from tousitic places but there is a 2 min walk metro station...overall its fine
Stayed 3 nights in Jun 2025

10/10 Excellent

Corentin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 4 nights in Jun 2025

10/10 Excellent

Zahia

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended for a hotel in Lisbon.
Stayed 1 night in Jun 2025

10/10 Excellent

George, Merrimack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near metro, restaurants and shops. The rooms are clean and comfortable. The service was good.
Stayed 2 nights in May 2025

6/10 Okay

Nilka

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff attention is terrible
Stayed 3 nights in Apr 2025

6/10 Okay

CARMEN

Traveled with partner
Liked: Cleanliness, staff & service
This hotel is super close to the roundabout and entryway to Liberty A ensue and 25. Knute walk to the old port and commerce sqare
Stayed 2 nights in Apr 2025

10/10 Excellent

Yusmila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and the location as well.
Stayed 3 nights in Apr 2025

10/10 Excellent

zafer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel
Stayed 3 nights in Apr 2025

4/10 Poor

Jussye, orlando

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No room upgrade, no VIP recognition, mal functioning AC, expensive parking fee.
Stayed 2 nights in Apr 2025

10/10 Excellent

Valther

Liked: Cleanliness, staff & service, property conditions & facilities
n/A
Stayed 1 night in Mar 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality staff were perfect.
Stayed 2 nights in Mar 2025

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 5 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HF Fenix Urban

Excellent staff and the hotel was in a great location. Also took advantage of the special rate for the breakfast which was great value. It is about 20mins walk to the old part of the city but its a very easy walk but the metro is only 2 mins way which is a great alternative. Would stay here again
Stayed 3 nights in Mar 2025

10/10 Excellent

Ian

Stayed 3 nights in Feb 2025

10/10 Excellent

Phyllis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice stay.

The staff is excellent. The bed was very comfortable. The towels and room were a little shabby. The location is great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Omar, Milton

Amazing
Stayed 3 nights in Feb 2025