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Hello Lisbon Bairro Alto Apartments

4.0 star property

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January 2025

Photo gallery for Hello Lisbon Bairro Alto Apartments

Apartment, 1 Bedroom | Premium bedding, in-room safe, laptop workspace, blackout drapes
Studio | Private kitchenette | Full-size fridge, microwave, stovetop, dishwasher
Small Studio | Living area | LCD TV
Front of property
Loft | Bathroom | Bathtub, deep soaking tub, rainfall showerhead, hair dryer

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Washer
  • Kitchen
  • Air conditioning
  • Dryer
  • Free WiFi

Explore the area

Map
Travessa dos Fieis de Deus, 34, Bairro Alto, Lisbon, 1200-141
  • Carmo Convent
    5 min walk
  • Rossio Square
    8 min walk
  • Santa Justa Elevator
    8 min walk
  • Lisbon (LIS-Humberto Delgado)
    33 min drive

Room options

View all photos for Studio

Studio | Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio

  • 570 sq ft
  • Studio
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Loft

Loft | Living area | LCD TV

Loft

  • 1044 sq ft
  • Studio
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Small Studio

Small Studio | Living area | LCD TV

Small Studio

  • 538 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | LCD TV

Apartment, 1 Bedroom

  • 828 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

Reception

The Twenties Rooms & Suites

Free WiFi
Air conditioning
Soundproof rooms
3.7 out of 5, Good, (147)
The price is $71
per night
$83 total
includes taxes & fees
Dec 11 - Dec 12
The Twenties Rooms & Suites

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hello Lisbon Bairro Alto Apartments

4-star apartment in Lisbon Old Town
This smoke-free apartment building features express check-in, express check-out, and free WiFi in public areas. Other amenities include multilingual staff. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences like a washer/dryer and a refrigerator.
Hello Lisbon Bairro Alto Apartments offers 11 accommodations with washers/dryers and espresso makers. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs with deep soaking bathtubs and rainfall showerheads, bidets, and hair dryers.

This Lisbon apartment provides complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include safes and coffee/tea makers.

Hello Lisbon Bairro Alto Apartments features multilingual staff, express check-in, and express check-out. Public areas are equipped with complimentary wireless Internet access.

Hello Lisbon Bairro Alto Apartments is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Crib: EUR 10 per day

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Dining

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: EUR 9 for adults and EUR 9 for children

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathtub
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • LCD TV with satellite channels

Laundry

  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe

Location highlights

  • In a historical district
  • In the city center
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 11 units
  • 4 floors
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an access code

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 9 for adults and EUR 9 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

Property is also known as

Apartments Bairro Alto
Apartments Bairro Alto Lisbon
Apartments Lisbon Bairro Alto
Bairro Alto Apartments
Bairro Alto Apartments Lisbon
Lisbon Bairro Alto Apartments
Hello Lisbon Bairro Alto Apartments Lisbon
Lisbon Serviced Bairro Alto
Serviced Apartments Bairro Alto
Serviced Bairro Alto
Lisbon Serviced Apartments - Bairro Alto Hotel Lisbon
Hello Lisbon Bairro Alto Apartments Apartment
Hello Lisbon Bairro Alto Apartments
Hello Lisbon Bairro Alto Apartments Apartment
Hello Lisbon Bairro Alto Apartments Apartment Lisbon

Hello Lisbon Bairro Alto Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 56 out of 200 reviews" "
Rating 8 - Good. 93 out of 200 reviews" "
Rating 6 - Okay. 28 out of 200 reviews" "
Rating 4 - Poor. 12 out of 200 reviews" "
Rating 2 - Terrible. 11 out of 200 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location was ok but not enuff utensils in the kitchen. No dustbin or garbage dump available .. breakfast box is very small nothing much into it
Stayed 4 nights in Mar 2020

4/10 Poor

Verified traveler

Disliked: Amenities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Self check in is handy, place is comfortable.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an easy check-in process. Our stay was effortless. It's in a very central location and super clean. Would highly recommend.
Stayed 1 night in Oct 2019

2/10 Terrible

Fabio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst accomodation experience ever.
This was easily the worst accommodation experience I had in my life. The bedroom itself wasn't that awful, but the furniture was run down and you could see how cheap the admin is. To the level of broken toilet seat fixed with ducktape. The bidet also had some silvertape to its corners. Not very clean at all. Apart from this, there's a bar on the floor level that will play music until 3 am every night to the point where your walls will shake and you won't sleep. I was also overcharged on the tourist tax for my daughter which is 13 - tax is applied to 14s and on. The area is nice, though. Avoid!
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Oct 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in, clean room and wonderful location.
Stayed 3 nights in Sep 2019

8/10 Good

Graeme

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Apartment on hill slope
The apartment was comfortable but not very clean as there were food stains on the stoves and the towels looked old. The main setback was the apartment was located on a hilly area and hence, it was very tiring to climb up the slopes early in the morning after travelling overnight for 10 hours, plus having to drag our luggage. In addition, the entrance to the apartment looked like along a back alley which was quite messy. There was no space for us to rest in the building while waiting for another few hours to pass to be able to check in. This apartment is NOT suitable for families or older people but can be a popular place for young hikers.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very large and clean, nice to have a kitchen.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment
Great apartment, check in is very innovative and you won’t be dependent on the arrival time, contacting owners for getting keys, calling to arrange meeting and other headache that you usually experience renting an apartment. Be careful parking the car in the streets in Lisbon, though. We got window broken and the luggage was stolen from the car!
Stayed 1 night in Jul 2019

10/10 Excellent

Christina

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The stay was fine, we didn’t get new towels or toilet paper the first day as our room was not serviced for cleaning for some reason and there was not a “do not disturb” sign on our door. Also the electric window shade was broken on one window so it let in a lot of light at night.
Stayed 3 nights in May 2019

8/10 Good

Stephanie

Liked: Staff & service, property conditions & facilities, room comfort
Pleasant stay
Original room we checked into had 3 sets of damaged/ unusable mechanical blinds so we were not able to close them and neighbors could see in so we called reception and they moved us into a working room
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Stayed 5 nights in Mar 2019

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, a little noisy.
Room was really nice, spacious and clean. Check in was easy however because there was no reception, we struggled to arrange a taxi to the airport when we departed. The metro only runs from 06.30 and we had to leave at 04.00 and didn’t want to pay €30 per person for the shuttle the hotel would organise. If there was a reception we would have asked them to book us a taxi but instead had to ask a local to translate for us on the phone. Very noisy neighbourhood at night, especially at the weekend so had to sleep with our windows shut but it wasn’t too much of a problem. Otherwise the room and location was amazing.
Stayed 3 nights in Mar 2019

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easy check in.
Place is comfortable and spacious, clean. Great location
Stayed 1 night in Oct 2018

2/10 Terrible

SlagHuis, Orlando, FL

Liked: Cleanliness
Disliked: Staff & service, room comfort
The front door code we were given did not work. We had to call and it took 3 other codes to work. They have removed the soap/shampoo/conditioner dispenser in the bathroom. The combo washer/dryer has no instructions for usage. This was our 4th stay at Hello Lisbon and they're going downhill. The new check-in kiosk is a nightmare. You have to position your passport very carefully for it to scan. It failed to connect multiple times to a Visa credit card for the taxes. We tried a debit card and ran into the same issue. Although the digital display on the card reader never said to enter the PIN, we punched it in and finally were able to complete the checkin process. I don't know why they have complicated things with those damned kiosks. A big waste of money
Stayed 4 nights in Sep 2018

8/10 Good

Jim, Plano TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good apartment in a good location, very closr to restaurants and bars.
Stayed 3 nights in Aug 2018

6/10 Okay

Amy, Atlanta, GA

Liked: Cleanliness
Disliked: Room comfort
Expedia! This property says that it has a front desk and that is incorrect. There is a kiosk which allows you to check in, this is fine but you have to let people know that there is no person to speak to!!!! Again, if we were aware and accepted that would have been okay. But when there was no hot water in the morning (or warm water or luke warm water) when we had to get ready for our early flight were we supposed to go downstairs to make a phone call to someone who is god knows where. Nope, we brushed our teeth and left. On a positive note the location is fantastic and the layout of the space was super cute. Also, the person who answered the phone when the kiosk wouldn't scan my passport was very kind and helpful. I wish I could rate the property on these last three things. Expedia needs to change the description of the property, it is misleading.
Stayed 1 night in Aug 2018

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Spacious and very clean. Problem with transportation due to the width of the streets. Not easy to get to the place.
Stayed 3 nights in May 2018

10/10 Excellent

Briana, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to tourist sites
Apartment is centrally located, clean, and spacious. Apartment comes equipped with everything you need to feel at home. I would highly recommend this place to anyone.
Stayed 2 nights in Apr 2018

8/10 Good

DAMIAN

Liked: Cleanliness, property conditions & facilities, room comfort
Great area!!!
Area was very lively. The room was very clean and spacious. If you are happy enough to do without a reception area or hotel staff as the only person we saw was the cleaner I would highly recommend these apartments.
Stayed 5 nights in Mar 2018

4/10 Poor

Ad , Toronto, Canada

Disliked: Staff & service, room comfort
Non Traditional "Hotel"
These apartments are very non traditional. There is no reception, there is no interaction with a real person. One can contact someone via telephone next to the front door on the inside. There is no telephone in the room. Light switches were located in strange places without night light by the bed forcing one to get out of bed to turn on a light. The location is not bad once you get used to the walk up and down the hills. I found the nights noisy as there were outdoor cafe's just outside my windows. This is not the type of place I would recommend to anyone who (like me) prefer the tradition of a front desk with live employees. However, the room/apartment was clean but as a tourist an apartment is not what I would really need. So for a traditionalist don't book this place. If you are a non traditionalist and ready for an adventure, go for it.
Stayed 2 nights in Nov 2017

4/10 Poor

Al, Toronto

Disliked: Cleanliness, room comfort
Neglected
Broken window blind (window facing opposite building balconies and windows across 3 m wide street) . Broken shower holder. Huge brown dirty ring in the bathroom. Noisy and inefficient AC.
Stayed 3 nights in Sep 2017