A 24-hour front desk and free WiFi in public areas are available at this smoke-free hostel.
Help Yourself Hostels - Restelo offers 30 shared accommodations with hair dryers. Each accommodation is individually furnished and decorated. This Lisbon hostel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include showers and bidets.
Help Yourself Hostels - Restelo features a terrace. Wireless Internet access is complimentary.
Help Yourself Hostels - Restelo is a smoke-free property.
Languages
English, Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Family friendly
Highchair
In-room full-sized refrigerator/freezer
Conveniences
24-hour front desk
Luggage storage
Outdoors
Terrace
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bathroom
Bidet
Hair dryer
Shower
Soap
Toilet paper
Towels provided
Food and drink
Cookware, dishware, and utensils
Dishwasher
Freezer
Full-sized refrigerator/freezer
Mixer
Oven
Shared kitchen access
Toaster
Toaster oven
More
Individual decor
Individual furnishings
Shared accommodations
Policies
Check-in
Check-in start time: 7:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Check-out
Check-out before 3:00 PM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 11:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 5 per pet, per night, plus a deposit of EUR 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash Breakage deposit: EUR 10 per stay
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
Pet deposit: EUR 50 per stay
Pet fee: EUR 5 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
We should mention
This property does not have elevators
Property is also known as
Help Yourself Hostels Restelo
Help Yourself Hostels - Restelo Lisbon
Help Yourself Hostels - Restelo Hostel/Backpacker accommodation
Help Yourself Hostels - Restelo Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Avoid at any cost if you can. They make you get bounced around between Expedia and them and simply do not care about the customers. This was the worst experience we have had during any of our trips worldwide. We should have looked closer at the other reviews before we booked here.
Lo venden como apartahotel y es mentira, es una pensión, una casa comunitaria. Pero lo peor sin duda ha sido el trato recibido, totalmente despectivo desde el primer momento.
David
Stayed 5 nights in Mar 2024
6/10 Okay
Mario
Mar 1, 2024
Disliked: Room comfort
Regular, baja relación calidad-precio
Pagamos una habitación privada con 4 camas (2 literas). Los baños son compartidos (aunque no lo especifica la publicación). Hacia frio en Lisboa, y la ventana de la habitación no podía cerrarse del todo, y no tienen calefacción así que pasamos mucho frío. Pasamos muy poco tiempo ahí, el personal y le atención bastante promedio, la limpieza no muy buena. Pero por el costo que tiene, no puedes esperar mucho más. Francamente no regresaremos.
Muy bien, el personal muy amable y hacen de todo para que les entiendas aunque no hablen tu idioma.
La señora de limpieza (Edirr creo se llama) muy amable y hablaba más idiomas que el personal de recepción.
Richard is a kind and good person.
He helped me when I was in trouble.
thank you.
All the facilities were clean.
My complaint was that the triple bunk beds were noisy.
Estadia agradavel, existia facil estacionamento nas ruas em frente, reservamos um quarto standard e pude ficar com minha família, lugar limpo e silencioso, recomendo.