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Hermitage Castelo - Casa Chafariz

4.0 star property

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Photo gallery for Hermitage Castelo - Casa Chafariz

Front of property
Deluxe Apartment, 2 Bedrooms (Miradouro) | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds
City view
Deluxe Apartment, 2 Bedrooms (Chafariz) | Living area | LCD TV
Deluxe Apartment, 1 Bedroom (Santos) | Private kitchen | Fridge, microwave, stovetop, dishwasher

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua da Esperança 4, Estrela, Lisbon, Lisbon, 1200-657
  • Rossio Square
    ‪18 min walk‬
  • Lisbon Cathedral
    ‪2 min drive‬
  • Castle of São Jorge
    ‪3 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Bedrooms (Miradouro)

Deluxe Apartment, 2 Bedrooms (Miradouro) | Dining room

Deluxe Apartment, 2 Bedrooms (Miradouro)

  • 1076 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Comfort Apartment, 1 Bedroom (Estrela)

Comfort Apartment, 1 Bedroom (Estrela) | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Comfort Apartment, 1 Bedroom (Estrela)

  • 430 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Esperanca)

Deluxe Apartment, 2 Bedrooms (Esperanca) | Living area | LCD TV

Deluxe Apartment, 2 Bedrooms (Esperanca)

  • 1163 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed OR 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Chafariz)

Deluxe Apartment, 2 Bedrooms (Chafariz) | Living area | LCD TV

Deluxe Apartment, 2 Bedrooms (Chafariz)

  • 1163 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom (Santos)

Deluxe Apartment, 1 Bedroom (Santos) | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Apartment, 1 Bedroom (Santos)

  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Hermitage Castelo - Casa Chafariz

4-star Lisbon aparthotel, connected to a shopping center in Lisbon Old Town
This smoke-free aparthotel features concierge services, express check-in, and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find an LCD TV with cable channels, and other amenities include free WiFi and an espresso maker. Weekly housekeeping is available.
Hermitage Castelo - Casa Chafariz offers 5 air-conditioned accommodations with espresso makers and safes. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Lisbon aparthotel provides complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided weekly.

Hermitage Castelo - Casa Chafariz features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Belle Époque aparthotel also offers express check-in, express check-out, and a front-desk safe.

Hermitage Castelo - Casa Chafariz is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:30 AM and 8:30 AM.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 26 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Family friendly

  • Free crib
  • High chair

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Griddle
  • Lobster/crab pot
  • Microwave
  • Paper towels
  • Refrigerator
  • Spices
  • Stovetop
  • Toaster

Dining

  • Daily on-the-go breakfast available 7:30 AM to 8:30 AM for a fee: EUR 17 for adults and EUR 17 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Mobile key entry
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a historical district
  • In the city center
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • Designer stores
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 floors
  • 5 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Belle Époque architecture
  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 1:00 PM and 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's SALTO KS mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Staff check-in assistance is available 3-8 PM, and may be available on request for late arrivals until midnight (late check-in fee applies).

Access methods

Front desk (limited hours), private entrance, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 300 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • Destination fee: EUR 4 per person, per night. This fee does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately EUR 17 for adults and EUR 17 for children
  • Airport shuttle fee: EUR 30.00 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 26 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 PM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 513372091
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 6525/AL

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hermitage Castelo Casa Chafariz Aparthotel Lisbon
Hermitage Castelo Casa Chafariz Aparthotel
Hermitage Castelo Casa Chafariz Lisbon
Hermitage Castelo Casa Chafariz
Hermitage Castelo Casa Chafar
Hermitage Castelo Casa Chafariz
Hermitage Castelo - Casa Chafariz Lisbon
Hermitage Castelo - Casa Chafariz Aparthotel
Hermitage Castelo - Casa Chafariz Aparthotel Lisbon

Hermitage Castelo - Casa Chafariz Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 28 out of 30 reviews
Rating 8 - Good. 2 out of 30 reviews
Rating 6 - Okay. 0 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property but a lot of building work arohnd
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is very nice and spacious. Has a full kitchen, 2 bedrooms, 2 baths, living and dining rooms. The elevator is a bit small and there’s four flights of very narrow steps to the apartment. The breakfast box was delivered at 8am each morning. It includes a croissant, jelly, bread, fruit, plain yogurt, granola and a juice. It’s the same box every morning (1 per person). I wish it would change to include more pastries, eggs, coffee. There is a coffee machine in the kitchen and the coffee pods are included in the breakfast box. The location of the apartment is good. Short walk to restaurants and shops. Uber is quite cheap in Portugal so that’s a good way to get around.
Stayed 4 nights in Dec 2023

10/10 Excellent

Connor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was great and we had a lovely stay. At first glance it was a bit underwhelming as there is a bit of construction around the building, but the place is super cool and the room was very nice and clean. It was really close to some cool dining spots on Green street and tons of other places to eat in all directions. The farthest walk was about 30 or so minutes to the largest tourist destinations like Pink street, the Old square, etc. The property managers replied super fast by email and we’re super responsive and helpful. Would recommend staying here in Lisbon!
Stayed 2 nights in Nov 2023

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay at this property. I would recommend it as a place to stay if you want an apartment or landing pad, but not a hotel. The property/room was very clean and the location was amazing. Everything was walkable for the most part. The only reason I didn’t give it a five is because we were there for three nights (four days) and despite cleaning the room they never emptied our garbage which was overflowing by day three (shopping, eating, drinking, etc) and they never gave us new towels even after four days. I’m all for conserving resources, but we even wipped up an accidently spilled coffee with one towel and they hung it back up to dry, which was a bit strange considering we only got two towels for the entire stay. Other than that, we highly recommend this property.
Stayed 3 nights in Oct 2023

10/10 Excellent

Maxim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful apartment in the heart of the city. With abundance of life and away from heavy tourist crowds. Wish we could stay longer. Definitely recommend!
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Room comfort

Best place ever!!!!!!!!

This place was the BEST. I want to keep it a secret however it feels wrong to. It was immaculate and way bigger than the pictures depicted. The area around the building is undergoing construction but do not let that deter you. You are within a 15 min walk to pink street, time out market, and so much more. There are so many tourist and local spot to entertain you and small grocery stores across the street. Parking in the nearby garage is easily to maneuver with luggage. Be sure to have cash for parking each time.
Stayed 3 nights in Jun 2023

10/10 Excellent

Sudipta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property. Good location even though it is not in the city center. Great for families. The only downside is that you do have one flight of somewhat steep stairs before getting to the elevator.
Stayed 5 nights in May 2023

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Studio apartment was clean, spacious, and comfortable with every amenity we needed, especially in the kitchen and bathroom. The area is great - quiet for sleep but walking distance to everything and to lots of public transportation. Digital key worked flawlessly and made check-in very easy.
Stayed 3 nights in May 2023

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, very clean and good location.
Stayed 4 nights in May 2023

10/10 Excellent

JOHN, Chesterfield

Stayed 3 nights in Sep 2022

10/10 Excellent

Fiona

Liked: Cleanliness, room comfort
Wonderful stay: extremely stylish & spacious apartment in tremendous location. The apartment was spotless & all communication was easy. The street is vibrant & apartment is within easy walking distance of so many areas, giving a great array of cafes & restaurants. Overall, the apartment is excellent value.
Stayed 7 nights in Jun 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was more spacious than we expected based on the ohotos. Theresa was vey welcoming and helpful. Location is good, walking distance to many places witihin 15 mt peremeter.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent studio apartment in Lisbon

The Hermitage Castelo - Casa Chafariz has excellent apartments in a very well located part of Lisbon. It's close to the city center and Bario Alta as well as Time Out Market and many restaurants. The rooms are spacious and include a full kitchen with refrigerator and stove. The staff are friendly, helpful and welcoming.The rooms are clean and have great views.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BRIGHT & PRIVATE WITH A WONDERFUL LOCATION

A truly wonderful bright apartment right in the centre of town. Checkin and check out were so simple and easy. As a frequent visitor to Lisbon this is easily the best place I've stayed.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, near enough to the central areas of Lisbon to walk in either along the front or through the winding streets but far enough out to be away from the crowds. The apartment is housed in a beautiful old building and we stayed in was Santos, 1A, which was lovely, extremely keen and with loads of natural light. It had excellent amenities and Teresa and the cleaning staff could not have been more helpful and friendly. The area has loads of great breakfast places and cafes very nearby and a outside bar close by too. Would highly recommend a stay here for your time in Lisbon.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need in a cosy Lisbon apartment! Teresa was so helpful and the space looked and felt brand new
Stayed 4 nights in Aug 2019

10/10 Excellent

lucia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing excellent best place in lisbon cannot wait to come back
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab spot to learn about Lisbon

For a family, Casa Chavariz is absolutely ideal. Thank you Teresa & team for helping to make our stay in Lisbon memorable. Loved the location. Loved the apartment.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Beautiful room, very clean. Great kitchen and cooking supplies. Communication and service were wonderful.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

So happy with my stay

This place was so charming. The area, building, service - everything was excellent! However, be mindful that there are stairs you need to walk up before getting to the elevator. I would definitely come back for my next trip to Lisbon.
Stayed 3 nights in Dec 2023