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Hotel Borges Chiado

3.0 star property

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Photo gallery for Hotel Borges Chiado

Front of property
Reception
Lounge
Interior
In-room safe, soundproofing, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Rua Garrett, 108-110, Lisbon, 807
  • Santa Justa Elevator
    ‪3 min walk‬
  • Rossio Square
    ‪5 min walk‬
  • Avenida da Liberdade
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Superior Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Superior Double Room

7.8 out of 10
Good
(19 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (Chiado View)

In-room safe, soundproofing, free WiFi, bed sheets

Superior Double Room (Chiado View)

9.8 out of 10
Exceptional
(6 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room (Chiado View)

In-room safe, soundproofing, free WiFi, bed sheets

Standard Triple Room (Chiado View)

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Double Room

8.0 out of 10
Very good
(19 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

8.6 out of 10
Excellent
(28 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

In-room safe, soundproofing, free WiFi, bed sheets

Standard Triple Room

7.8 out of 10
Good
(16 reviews)
  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(15 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Superior Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room (Chiado Square View)

Superior Twin Room (Chiado Square View) | In-room safe, soundproofing, free WiFi, bed sheets

Superior Twin Room (Chiado Square View)

9.0 out of 10
Wonderful
(7 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | In-room safe, soundproofing, free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Triple Room

In-room safe, soundproofing, free WiFi, bed sheets

Superior Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • 291 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

In-room safe, soundproofing, free WiFi, bed sheets

Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Single Room

In-room safe, soundproofing, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

In-room safe, soundproofing, free WiFi, bed sheets

Family Room

  • 269 sq ft
  • Sleeps 6
  • 6 Twin Beds

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Property entrance

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.0 out of 5, Very Good, (828)
$191 nightly
The price is $191 total
includes taxes & fees
Hotel Inn Rossio

About this property

Hotel Borges Chiado

3-star Lisbon hotel, connected to a shopping center in Lisbon Old Town
Along with a fitness center, this hotel has a business center and conference space. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Hotel Borges Chiado offers 120 air-conditioned accommodations with safes and hair dryers. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 3767 square feet (350 square meters) include conference space. This Lisbon hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Concierge services and wedding services can be provided.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 10 for children

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,767 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1422

Property is also known as

Borges Chiado
Borges Chiado Lisbon
Borges Hotel
Hotel Borges
Hotel Borges Chiado
Hotel Borges Chiado Lisbon
Borges Hotel Lisbon
Hotel Borges Chiado Hotel
Hotel Borges Chiado Lisbon
Hotel Borges Chiado Hotel Lisbon

Hotel Borges Chiado Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 459 out of 1003 reviews
Rating 8 - Good. 329 out of 1003 reviews
Rating 6 - Okay. 132 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family city break. Great location in the middle of everything for sight seeing
Stayed 3 nights in Mar 2025

6/10 Okay

Ailime

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location, good breakfast. common areas at lobby has bad odor, looks old. The entire room has bad odor especially at bathroom. .
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location!
Stayed 1 night in Mar 2025

4/10 Poor

Hyojung

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My first impression was that the staff members were all unfriendly, without any smiles or greetings. The hallway had a bad smell, and the bedroom was outdated. The bathroom sink and faucet caused water to splash everywhere, and the design was fundamentally inconvenient to use. The location was the only convenient aspect, being in the center, but at night, after 10 p.m., the noise from music and cheering made it difficult to sleep due to poor soundproofing. The breakfast options and food provided were a positive, but I wouldn't want to visit again or recommend it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Muhammed

Stayed 1 night in Feb 2023

10/10 Excellent

Anoushka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time in Lisboa, and we truly couldn’t have picked a better hotel. The location was absolutely perfect. The hotel, staff, and room were lovely. We had an amazing stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jamaris

Stayed 5 nights in Mar 2025

8/10 Good

robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Riyadh

Stayed 4 nights in Feb 2025

10/10 Excellent

Yedideyah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good. Nice dinner room. Good customer service at the desk.
Stayed 6 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Good location and comfortable 3 star hotel

The location is convenient, just across from the metro station entrance and in a busy area. The reception area is small and gets very crowded. The reception staff are quite 'indifferent' with customers and so the the customer experience is not great: this is a management issue and should be rectified with better training and staff recruitment.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a very vibrant area of Lisbon. Several walkable neighborhoods close by. Extremely helpful front desk staff. Very good restaurants nearby. Close to tram and Metro, National Museum of Contemporary Art. Walked 10 minutes to Fado in Chiado musical performance. Nothing but positive things to say about this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my room here, it was clean and very beautiful. Arrived early and there was an option to drop-off bags which was greaf. Probably the best area possible to stay in Lisboa, it is so lively and close to everything. Would definitely come back
Stayed 2 nights in Feb 2025

10/10 Excellent

Seanna

Stayed 1 night in Feb 2025

4/10 Poor

Jane

Traveled with family
Disliked: Staff & service, property conditions & facilities
Rooms are large enough, a little tatty. Clean modern bathrooms. The hotel is smelly. Outside entrance rundown , hard to notice. Baixa - Chiado Metro is in front but BEWARE it has 4 huge escalators up , some often not working.The staff chat and giggle amongst themselves while clients wait. Check in takes forever. 2 nd stay by default, same review
Stayed 1 night in Feb 2025

10/10 Excellent

Maryna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Dmitriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, right next to the metro and all the trams.
Stayed 4 nights in Feb 2025

2/10 Terrible

Roshana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Subject: Urgent Dispute Regarding Hotel Stay – No Response from Expedia YET!!! (Hotel Borges Chiado Lisbon-Portugal Check in 02/08/25 Check out 02/11/25) Confirmation: Expedia itinerary: 73022580644024 I am extremely disappointed that Expedia continues to sell rooms at this hotel despite being aware of its unacceptable conditions. I recently stayed at this property and was shocked by the level of filth, including a dirty toilet, stained mattress, and an unbearable smell. I have taken multiple pictures as evidence of the unsanitary conditions. I immediately contacted Expedia to express my frustration and file a complaint, yet I have not received any follow-up email as promised. I need to formally dispute this booking and expect a resolution as soon as possible. This place doesn’t even deserve a 1 out of 100 rating—it was truly a horrible experience. Let me know on the next steps for submitting my photos and processing my dispute. If I do not receive a response promptly, I will escalate this matter further. I look forward to your urgent attention to this issue. Roshana Suly
Stayed 3 nights in Feb 2025

8/10 Good

Bhuwani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in an excellent location, room was very spacious and clean. The hotel was excellent value for money and I cannot recommend enough - good job!
Stayed 3 nights in Feb 2025

8/10 Good

Jane

Liked: Cleanliness
Disliked: Staff & service
The property is nice enough. Good transit, Ok breakfast. There are 5 staff behind the counter chatting and ignoring clients , you can stand and wait 5 minutes before they address you. The hotel needs s retrofit of plumbing as it is smelly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right across from metro access and lots to see and do! Nice view, lovely breakfast.
Stayed 1 night in Feb 2025