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Hotel da Baixa

4.0 star property

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Photo gallery for Hotel da Baixa

Classic Double or Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Lobby sitting area
Lobby
Lobby sitting area
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available

Explore the area

Map
231 Rua da Prata, Lisbon, 1100-170
  • Santa Justa Elevator
    ‪2 min walk‬
  • Rossio Square
    ‪2 min walk‬
  • Avenida da Liberdade
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Double or Twin Room

9.6 out of 10
Exceptional
(37 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Junior Room, Courtyard View

9.0 out of 10
Wonderful
(26 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Double or Twin Room, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double or Twin Room, City View

9.6 out of 10
Exceptional
(17 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms, City View

Family Room, Connecting Rooms, City View | Living area | 43-inch Smart TV with digital channels, TV

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Trundle Bed OR 1 Queen Bed, 2 Twin Beds and 1 Twin Trundle Bed

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About this property

Hotel da Baixa

4-star hotel in Baixa
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, a business center, and a meeting room are onsite.
Hotel da Baixa offers 66 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a library, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Hotel da Baixa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sebastião - Onsite restaurant.
Sebastião - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 40 per day)
  • Secured, covered valet parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: EUR 40 per day
  • Covered valet parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Property Registration Number 8309

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 862 out of 1004 reviews
Rating 8 - Good. 111 out of 1004 reviews
Rating 6 - Okay. 22 out of 1004 reviews
Rating 4 - Poor. 5 out of 1004 reviews
Rating 2 - Terrible. 4 out of 1004 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Shirin Khambata

Liked: Amenities
Very centrally located. Very well appointed and comfortable rooms. Breakfast is average and breakfast area is small and cramped. Overall would recommend this hotel for a good short stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephen

Stayed 4 nights in Mar 2025

10/10 Excellent

Sumaita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very clean hotel and helpful and friendly staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service from the moment you arrive. I loved all the extra touches like complementary tea, coffee , soft drinks and pastries all day. Hair straighteners in the room along with high end toiletries provided including conditioner and body lotion. The walking tour offered daily by Pedro was also a great way to introduce you to the local area and find out about the history of Lisbon
Stayed 4 nights in Mar 2025

10/10 Excellent

Shaeda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY HERE!!

Wonderful service, delicious breakfast, clean, affordable.
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights, hotel is centrally located on a pedestrian only street. After Uber dropped me off, Rafael came to help bring my luggage to the hotel. He gave a very warm welcome, checked me in, offered me free breakfast and I didn’t have to wait for my room. I am highly sensitive to fragrances. A lot of hotels I haven stayed at, have strong fragrances. When I entered my room, I immediately noticed there was no fragrance! My room was very quiet, spacious, bright, had 2 bathroom windows, bed was very comfortable. Knowledgeable hotel staff provided a free walking tour to get familiar with Lisbon history and what to see and do. My room included complimentary extras - bottled water, mini fridge beverages (beer, Coke, juice) that were replenished daily. Housekeeping kept my room very clean, provided turn down service, mini bottles of red and white port wines. There was complimentary coffee, tea, fresh juices, bottled water, apples, cookies, natas in the hotel lobby. Pedro always provided a friendly and warm welcome at breakfast. Buffet was excellent, including an omelette station,huge variety of fresh quality food items. Location of hotel could not be any better. I could see the water as soon as I stepped out.It was surrounded with many restaurants, shopping and points of interest all within walking distance. I had a wonderful stay! All Hotel staff, notably Rafael and Pedro provided excellent, friendly, helpful, kind service.This is better than a 4 star hotel!
Stayed 3 nights in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was excellent. Big thank you to Rafel
Stayed 2 nights in Mar 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice! Friendly staff, excellent breakfast! Close to everything! Loved our stay!
Stayed 4 nights in Mar 2025

10/10 Excellent

Himilce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was centrally located, walking distance from city center. Staff was very kind, easy check in. Room was modern and clean. We had a wonderful experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Felicity

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful, centrally located and in easy walking distance of most attractions. The staff at the hotel went above and beyond for us, I cannot compliment them enough. Facilities for our 2 year old were easy to organise and everything was thought of.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tsuyoshi, Wheelersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is rated as a four star hotel but the amenities and most of all the staff, make it a five star. Everyone went above and beyond; I have not seen service like that in a long time. Due to the street closure the Uber could not drop us off at the front door, they actually came to get our luggage. Rafael offered us a free breakfast which came in handy since my partner was sick and for a couple days could not leave the hotel. The bed was extremely comfortable, offering us two sizes of slippers (his and hers) is unheard of nowadays. The breakfast buffet had many choices, an omelet station, great coffee, fresh juices and sparkling wine. The location of the hotel is fantastic, close to restaurants, shops and local sites. There are a lot of hotels in Lisbon but this one by far is top notch and it is due to the staff. Once again Rafael went above and beyond.
Stayed 3 nights in Mar 2025

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were outstanding. The hotel walking tour was extremely informative and a great start to exploring Lisbon. Guest services also helped us plan our day trip to Sintra and our visit to the Gulbenkian Museum. The transfers to & from the airport were efficient. We enjoyed dinner at the hotel on two occasions. The hotel felt like a home away from home snd we look forward to our next visit there.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tsuyoshi, Wheelersburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location with wonderful staff, beds and daily breakfast! The staff are beyond helpful.
Stayed 3 nights in Mar 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Champagne in the room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carolyne, Cheltenham

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, small hotel - felt very independent and special. Such a warm welcome on arrival, all the staff were so friendly, helpful and professional. Lots of lovely thoughtful touches - complimentary tea, coffee, water, fruit, pastel de nata, cookies, in reception! Plus complimentary small bottles of port on on our last night, delivered to our room. Gorgeous room and bathroom, well maintained with nice amenities. Fantastic buffet breakfast and excellent restaurant - high standard of food. Would definitely recommend, in fact we have booked to return next week on our journey back through Lisbon!
Stayed 3 nights in Feb 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at Hotel Da Baixa. The service was friendly and excellent and the location was perfect - close to great restaurants, but quiet and safe.

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were delighted with the whole stay! Loved the high quality sheets on the beds - made for excellent nights sleep. Decor was beautiful with a book explaining the styles chosen based on historical times and figures available in each room. Easy walk to anything downtown. We would come again in a heartbeat!
Stayed 3 nights in Feb 2025

10/10 Excellent

Shinichiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Feb 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional!
Stayed 1 night in Feb 2025

10/10 Excellent

C. E.

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pedro and the staff at this hotel were outstanding! This is one of my favorite hotel experiences of all time. Best hotel, staff, breakfast, location, amenities.
Stayed 4 nights in Feb 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one of the best boutique hotels we have ever stayed at. The check in is so easy and personal, the breakfast is varied and really good, the bar has everything you need and is wonderful. They even have a free walking tour run by a staff member; we had Pedro who is charming and so well versed in the Lisbon history. Our room was great too. The bathroom is big and has a great shower and the largest , softest We would love to go bak and stay there again!towels ever!
Stayed 3 nights in Feb 2025