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Hotel Duas Nacoes

2.0 star property

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Photo gallery for Hotel Duas Nacoes

Exterior detail
Restaurant
Balcony
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Rua da Vitoria N 39, Lisbon, 1100-618
  • Santa Justa Elevator
    ‪3 min walk‬
  • Rua Augusta Arch
    ‪4 min walk‬
  • Commerce Square
    ‪4 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪31 min drive‬

Room options

View all photos for Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Twin Room

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

In-room safe, desk, soundproofing, iron/ironing board

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

In-room safe, desk, soundproofing, iron/ironing board

Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

In-room safe, desk, soundproofing, iron/ironing board

Single Room

  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Twin Room

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Duas Nacoes

Hotel in Lisbon Old Town
Along with concierge services, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Duas Nacoes offers 54 air-conditioned accommodations with safes and hair dryers. LCD televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Duas Nacoes features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. This Lisbon hotel also offers laundry facilities, room service (during limited hours), and express check-out.

Hotel Duas Nacoes is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 1418

We should mention

This property does not have elevators

Property is also known as

Duas Nacoes Residence
Duas Nacoes Residence Lisbon
Hotel Duas Nacoes Residence
Hotel Duas Nacoes Residence Lisbon
Nacoes
Hotel Duas Nacoes Lisbon
Hotel Duas Nacoes
Duas Nacoes Lisbon
Duas Nacoes
Residencial Duas Nacoes Hotel Lisbon
Residencial Duas Nacoes Lisbon
Hotel Duas Nacoes Hotel
Hotel Duas Nacoes Lisbon
Hotel Duas Nacoes Hotel Lisbon

Hotel Duas Nacoes Reviews

Reviews

6.8
Rating 10 - Excellent. 64 out of 268 reviews
Rating 8 - Good. 74 out of 268 reviews
Rating 6 - Okay. 62 out of 268 reviews
Rating 4 - Poor. 39 out of 268 reviews
Rating 2 - Terrible. 29 out of 268 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Shawn

Stayed 1 night in Oct 2024

4/10 Poor

luis

Traveled with family
Liked: Staff & service, amenities
Needs a bigger elevator and bigger rooms other than that it was good
Stayed 1 night in Nov 2024

2/10 Terrible

Gina

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel room needs to be updated. Shower too small. Bed not comfortable. Elevator was tiny. Breakfast was okay. Best customer service was Ana. She was so helpful, kind, and patient.
Stayed 3 nights in Oct 2024

8/10 Good

christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the square and restaurants. Great area for exploring. The hotel was in a good location, but not easy to find. The elevator was small and very slow. The staff was nice and helpful.
Stayed 1 night in Oct 2024

6/10 Okay

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of stairs and little elevator. The location is why we chose this hotel. Safe Andrea and clean.
Stayed 1 night in Oct 2024

2/10 Terrible

Helen

The elevator didn’t work and we had to walk up and down a very crooked stairway with our large luggage. The people at the front desk were not helpful at all. The rooms were clean and nice but the no elevator was a terrible inconvenience
Stayed 1 night in Oct 2024

6/10 Okay

Maria Luciana

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ubicacion genial. Sin ascensor 4 pisos
Es muy bien ubicado. Limpio y comodo. 1 solo ascensor para 1 persona y no funcionaba. Estuvimos en el piso 4. Hay 5. Increible. No son amables para atenderte ni les interesa ayudarte. Nos paso en todo portugal. Supongo que es cultural.
Stayed 3 nights in Oct 2024

4/10 Poor

Alfonso S.

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First the hotel across the street is under construction and will likely but for the next year so know that. The noise starts at 4am and goes until 5pm. The front desk people basically watched my wife struggle to get the stroller through the door. Not one person moved to help her but they did continue watching. Very odd for hotel staff customer service. Our room had prior water leak from the room above and black marks on the wall. Likely mold over all the shower if you weigh over 180lbs you would never be able to get in it. I have bigger dresser drawers than the opening of the shower doors.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jhonny

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It felt like a fraud and scam. I had to rent a real hotel the next morning immediately. Stairs are crooked and unsafe. No lift, only an unsafe small box freight like elevator for 1 person that goes off and stops all the time with no walls but just panels in two of its walls. Never saw anything that unsafe for a customer. The bedroom is extremely miniature. All pictures on Expedia and other platforms are a good Photoshop work. I highly discourage any customer from renting there. The receptionist lacks cleanliness and he handles your passport with greasy and dirty hands full of food whilst he is having dinner on reception area. An entire lack of competence. It was the unsafest and worst experience ever. An external agent audit should be carried out to avoid these experiences to visitors and guests.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andres

Traveled with family
Liked: Amenities
Amazing Hotel, highly recommended
Stayed 2 nights in Sep 2024

6/10 Okay

Kezia, Arima

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Definitely a 2 star hotel but the location is amazing!
Stayed 2 nights in Sep 2024

6/10 Okay

Jackie

Traveled with partner
Liked: Cleanliness, staff & service
Small room just fitted bed and shower compact very noisy street outside causing noise disturbances after 12 at night and through the night with car/ delivery shouting at all times . Lift didn’t work. Staff always on desk and helpful Good area for transport ,restaurants and access to areas but not for the feint hearted. Breakfast buffet was limited but plentiful
Stayed 4 nights in Sep 2024

8/10 Good

Richie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Small rooms. Small Elevator. Very convenient.
Stayed 3 nights in Aug 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very central and convenient. Room was fine, nice hot water, balcony overlooking a pedestrian street--staff were helpful and pleasant.One major complaint was the slow wifi. If you plan on doing any type of remote work while staying there, recommend to seek other options. Otherwise it was fine. Two other minor complaints that are easily solvable: tp holder lacking in the bathroom, as were hooks for towels.
Stayed 3 nights in Aug 2024

4/10 Poor

Joe

Disliked: Amenities, property conditions & facilities
Although hotel is in a good location, we had issues with the facilities and staff. When we arrived after a long day of travel, there was no staff in the lobby to check us in. There was a couple ahead of us and we had to wait 10 to 15 minutes for someone to show up. We were squeezed into a double room the first night when we booked and paid for a triple room due to our room being given to another party. The elevator was tiny for one person and slow, and we also had no hot water or wifi the first night. We were moved to a triple room for the balance of our stay, but the hotel had a contractor replacing all the ac's on that floor which had no functioning ac. The contractor had to access our room for a couple of hours one day even tho we asked them to wait until we were to check out the next day. We had no ac for two days. The hotel partially compensated us by giving us free breakfast, but I wouldn't recommend the place or go back.
Stayed 3 nights in Aug 2024

6/10 Okay

Marcin

Traveled with family
Liked: Cleanliness
Hotel for small people. Room so small they felt like a cage, incredibly small bathrooms and a shower you can barely spin around in. You book a double bed, put two bags down plus carryons and you haven little to no room to move around. Rude lady at checkin with attitude. Short doorframe at the staircase that you hit your head on constantly, it is unnatural to have that short an entrance. Everything is so tight in this hotel, as if they purposely jammed in as much as legally possible.
Stayed 1 night in Aug 2024

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Nicole

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible Hotel
The room was so small and the TV was so high up the wall and in an awkward position and unable to be turned which made it hard to watch TV as it was in the corner of the room. The bathroom was a joke as the shower was so small you could not bend at all and the toilet was in the corner so close to the wall you had to sit sideways and then the basin was in the way. Even though this is a 2 star you still expect a shower and toilet that can be used properly
Stayed 1 night in Aug 2024

2/10 Terrible

Yosmar

Property front desk service is horrible and rude , they don’t explain nothing and make customers had to suffer in every step , also the elevator is like been on a mission impossible movie , very dangerous and no safety measure present . The room very hot and lot of hairs from previous guests in the floor and sink , over all I will never comeback or recoment the hotel to anyone
Stayed 1 night in Aug 2024

10/10 Excellent

Vishal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint place close to town square
Close to the square and lively neighborhood. Walking distance to all the famous tourist destinations. Room was nice and comfortable. The elevator was limited to a single person, but we made it work.
Stayed 3 nights in Jul 2024

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Amelie

Disliked: Property conditions & facilities
Stayed 6 nights in Jun 2024

4/10 Poor

Nicola

Liked: Staff & service
Disliked: Property conditions & facilities
102 upgrade i don't think so
The location was good, although very nousy on a night time early morning with restaurant owners packing tables and chairs away with no thought to the residents in the area. Unfortunately the room itself was quite run down. The tall windows didnt close properly. Chipped and flaking paint in serveral areas. No coffee making facilities. If any 'large' person stayed here they wouldnt get in the shower either. We was told we had been upgraded to a superior room!
Stayed 3 nights in Jun 2024

4/10 Poor

Susana

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The elevator fit 1 person. Bathroom and room small. U need climb stairs with luggage
Stayed 3 nights in Jun 2024

6/10 Okay

BEHROOZ

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Elevator broke down. Extremity noisy outside couldn’t sleep at night.
Stayed 3 nights in Jun 2024