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Hotel Excelsior

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Excelsior

Bar (on property)
Restaurant
Point of interest
Point of interest
Double Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast included
  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
Rua Rodrigues Sampaio, 172, Lisbon, 1150-282
  • Avenida da Liberdade
    3 min walk
  • Marquis of Pombal Square
    3 min walk
  • Eduardo VII Park
    4 min walk
  • Lisbon (LIS-Humberto Delgado)
    21 min drive

Room options

View all photos for Double Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double Room

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Quadruple Room

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Twin Room

  • 183 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Front of property - evening/night

easyHotel Lisbon

Free WiFi
Air conditioning
Breakfast available
Parking available
4.3 out of 5, Excellent, (1212)
The price is $50
per night
$61 total
includes taxes & fees
Dec 11 - Dec 12
easyHotel Lisbon

About this property

Hotel Excelsior

3-star hotel in Lisbon City Center
A bar/lounge, a business center, and concierge services are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Excelsior offers 80 air-conditioned accommodations with hair dryers and complimentary toiletries. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center. This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities.

Hotel Excelsior is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
Room service is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 5 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • In-room safe fee: EUR 1.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number 3125

Property is also known as

Excelsior Hotel Lisbon
Excelsior Lisbon
Hotel Excelsior Lisbon
Hotel Excelsior Hotel
Hotel Excelsior Lisbon
Hotel Excelsior Hotel Lisbon

Hotel Excelsior Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 98 out of 536 reviews" "
Rating 8 - Good. 180 out of 536 reviews" "
Rating 6 - Okay. 147 out of 536 reviews" "
Rating 4 - Poor. 68 out of 536 reviews" "
Rating 2 - Terrible. 43 out of 536 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel will stay there again
Stayed 3 nights in Aug 2024

8/10 Good

Ana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

jose antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very good location, a bit outdated but clean.
Stayed 7 nights in Jul 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 3 nights in Jul 2024

4/10 Poor

Miriam

Stayed 3 nights in Jul 2024

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Limited space in en suite and smelt Dining area not large enough
Stayed 4 nights in Jun 2024

8/10 Good

Maryna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location is perfect, close to the city and there are various types of transport available. The staff is very friendly and provided everything we need. The room and bathroom was a bit small but it can be managed. Breakfast is average, had everything needed but could be better. Overall the hotel was great.
Stayed 4 nights in Jun 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, amenities
Older hotel building. Average staff.
Stayed 1 night in Jun 2024

8/10 Good

Venkatraman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was conveniently located and close to metro stations, dining options and grocery stores. Lisbon’s main shopping stretch is a 10 odd min walk from the hotel. Buffet breakfast was included in my booking. Some of the facilities in the room were dated.
Stayed 1 night in Jun 2024

2/10 Terrible

Christina

Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly room!!
We stayed overnight and all I can say is I would not have survived the smell in our room another moment longer. It smelt of sewage. It was horrible and we couldn’t get out of there quick enough. But on the positive the staff at reception were helpful in looking after our luggage when we arrived before check in so we could explore the city.
Stayed 1 night in Jun 2024

8/10 Good

ANTONIO

Traveled with partner
Great value for the money
Stayed 1 night in May 2024

10/10 Excellent

Ronita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Hongxu

Traveled with family
Liked: Cleanliness, staff & service, amenities
It is convenient to transportation and close to subway station. Breakfast provided is good. Mini elevators.
Stayed 4 nights in Apr 2024

8/10 Good

Jose

Stayed 2 nights in Apr 2024

6/10 Okay

Gulraiz

Stayed 1 night in Apr 2024

8/10 Good

Aidan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good cheap hotel in good central location
Stayed 2 nights in Apr 2024

8/10 Good

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great hotel, rooms and beds are perfect for family stays. Street parking was available every time we arrived in the evening. Breakfast was also great. Staff were very friendly and helpful. Location was great to get around for site seeing. Only thing that I can say is that the room it self is dated, could use new floors and maybe updating the bathroom. The family and I only spent the nights here for sleeping as our primary reason to visit was for sightseeing Lisbon and taking it all in. I would recommend this hotel to others.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
No necesary
Hi that wasn’t the best Experience I ever have Only one card for two even free people . No machine for snacks or even water . Breakfast was the worsted we ever have but once you hungry you eat . How can be hotel without machine to minimum by water . Noise as around is a lot of work . Well ready to no come back .
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

Suzanne, Ancaster

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There were teenage girls on a school trip in rooms 315 ans 317. We were 311. The were yelling and jumping around and screaming. I tried talking to the teacher, it didn’t work. I went to the front desk, the noise stopped around midnight the first night’s. Second night, same thing. The front desk went up with noise lasting past midnight. Third night, another client went to the rooms and screamed at them then told the front desk. No sleep before midnight then a group came back from partying at 5 am. Short night. The heat in our room broke so we had a portable heater. The tub was so high that I couldn’t get in to take a shower. The tiny window was at the back where all the air conditioners and the pigeons nests were. The water damage in the bathroom door was bad. This place would barely qualify as a youth hostel. I asked them for a different room with a shower. The answer was no. The staff should have been dealing with the noise by either moving us or them. They refused. We just cancelled our next stay there for April. We left so tired and frustrated. We’ve been Expedia clients for 20 years. You should change their rating until they renovate and treat the customers with respect.
Stayed 3 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Louisa M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible breakfast! Super location!

2/10 Terrible

Zakir

Stayed 2 nights in Jan 2024

8/10 Good

Vasile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Annabel

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023