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Hotel Hotel - Member of Design Hotels

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hotel - Member of Design Hotels

Terrace | View from room
Reception
Outdoor pool, sun loungers
Small | Hypo-allergenic bedding, free minibar items, in-room safe
Front of property

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
Travessa da Glória 22A, Lisbon, 1250-118
  • Avenida da Liberdade
    1 min walk
  • Restauradores Square
    3 min walk
  • Rossio Square
    7 min walk
  • Lisbon (LIS-Humberto Delgado)
    25 min drive

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, free minibar items, in-room safe

Standard Double or Twin Room

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Small

Small | Hypo-allergenic bedding, free minibar items, in-room safe

Small

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, free minibar items, in-room safe

Superior Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Terrace

Terrace | Hypo-allergenic bedding, free minibar items, in-room safe

Terrace

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Locke de Santa Joana

Pool
Pet friendly
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (325)
The price is $123
per night
$139 total
includes taxes & fees
Dec 7 - Dec 8
Locke de Santa Joana

About this property

Hotel Hotel - Member of Design Hotels

4-star Lisbon hotel, connected to a rail/subway station in Lisbon City Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Hotel Hotel - Member of Design Hotels offers 40 accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually decorated. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers an outdoor pool, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hotel Hotel - Member of Design Hotels is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 11:00 AM.
Hotel Hotel - Member of Design Hotels has a restaurant on site.
Room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Changing table
  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Free minibar (limited items)
  • Mini-fridge
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 60 per vehicle (roundtrip, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 6955

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Pensão Residencial Roma
Pensão Residencial Roma Hotel
Pensao Residencial Roma Hotel Lisbon
Pensão Residencial Roma Hotel Lisbon
Pensão Residencial Roma Lisbon

Hotel Hotel - Member of Design Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 184 out of 213 reviews" "
Rating 8 - Good. 23 out of 213 reviews" "
Rating 6 - Okay. 3 out of 213 reviews" "
Rating 4 - Poor. 2 out of 213 reviews" "
Rating 2 - Terrible. 1 out of 213 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Sarah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Hulya Celik, Istanbul

Stayed 1 night in Jul 2024

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most amazing hotel. Amazing room, service, breakfast and location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would absolutely recommend this property. Staff friendly, excellent location, stunning pool area and small and boutique 10/10
Stayed 1 night in Jul 2024

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Juli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

MORGANE

Stayed 2 nights in Jun 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Mohannad, Folsom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful two night stay at this hotel. The hotel staf was exceptionally helful and welcoming. The service was outstaning they allowed us to check in early with free nreakfast. The breakfast is included after checkin, the food was delicious with great selection. The location was great and walkable to the historic ciry attrations. Thank you!
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was a quiet escape in the middle of the city. Location was very convenient. The staff members were always helpful and welcoming.
Stayed 2 nights in May 2024

8/10 Good

Lisa La

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good, but needs more attention to detail. The food was FANTASTIC, breakfast was the best. The service was also wonderful, prompt and warm. The little details of the hotel room just need some attention - room was not soundproofed well from the street; shower temperature was unpredictable; black out curtains were too small and therefore didn’t fully black out; AC was hard to use; shower leaked a little on the floor; bathrobes were not soft. Small little things - overall, a very good stay though.
Stayed 2 nights in May 2024

10/10 Excellent

helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very good breakfast
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The room was lovely. It far exceeded my expectations. The food at the restaurant was exceptional. I had no idea that it would be that good.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 3 nights in Jan 2024

10/10 Excellent

Juan Jose

Stayed 2 nights in Feb 2024

10/10 Excellent

Anne

Stayed 4 nights in Feb 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jason

Traveled with group
Liked: Cleanliness, staff & service
This hotel was great and the staff were amazing. The morning breakfast was also amazing and very tasty! Overall I liked the hotel except my issue is wth the wifi as it was terrible. Basically kept dropping all the time and wasnt very usable. Any modern hotel now-a-days should have reliable wifi for travelers. My main issue was the wifi, but if im giving more feedback, i think the room was laid out weird. there wasnt really anywhere to sit or store luggage that wasnt in the way or cluttered. Other than that, the property was amazing, and location is great! If you need wifi for work/travel/etc though, id be hesitant to rebook. If you're looking for just a great location and wondering hotel, then this is a good choice.
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Lovely staff make you feel welcome and at ease. Breakfast was delicious. The room was small but comfortable. The rooms were also quite dark, even with all the lights on. Overall the room and bathroom were good. The heating in our room didn’t work but I’m sure the staff would be happy to change your room if you let them know. The shower door seal was also faulty so water would escape onto the floor. However, not a big issue for us so we didn’t complain. Overall, a comfortable stay and close to transport links. Worth the price? Maybe not. But still a nice hotel and we enjoyed our stay in Portugal.
Stayed 2 nights in Jan 2024

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The staff was accommodating and friendly. I mentioned it was my birthday and I was surpass with champagne and a small cake. Breakfast was amazing each day, and the private transport was very convenient. I loved it! Thank you!
Stayed 4 nights in Jan 2024

4/10 Poor

Eric

Disliked: Cleanliness
The shower tempret
Stayed 6 nights in Jan 2024

10/10 Excellent

Mykhaylo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Boutique hotel with great bar and resto!
I am always skeptical of hotels with really high ratings, but if you are reading this, don't be. This hotel is just that good! It's an unassuming little hotel tucked away. It's a boutique hotel and comes with a ton of character (and instagrammable opportunities). We came here with a toddler who is very active and were worried about how kid friendly the hotel would be. But I gotta say, it was amazing. All of the staff were warm, friendly and attentive. I can't say enough about each and every one of them! Everyone got to know our little one and it was a pleasure being there. The restaurant is great and I loved their lobby bar. It's one of those places you come to even if you are not staying at the hotel. The hotel is very well placed on the outskirts of the old town and a 10 minute walk or trolley to top of the hill with a great view. Perfect location, we also came from the airport on metro with no issues. Biggest star for this hotel however, was if you are a parent. Our toddler was jet-lagged and very active, so at 5am I found myself entertaining her in the lobby. The staff was amazing, they gave me the keys to the yoga studio and the little one had a blast playing and using up her energy in the mornings. Super accomodating. Loved this hotel and will stay here again in a heartbeat!
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice, and the professionalism and friendliness of the staff is just incredible.
Stayed 7 nights in Dec 2023