Hotel Luena

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Luena

Family Double Room | Minibar, in-room safe, desk, blackout drapes
Bicycling
Champagne service
Reception
Signature Double Room | City view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua Pascoal de Melo, 9, Lisbon, 1000-230
  • Saldanha Square
    ‪11 min walk‬
  • Eduardo VII Park
    ‪18 min walk‬
  • El Corte Ingles Mall
    ‪20 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪15 min drive‬

Room options

Family Double Room

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Signature Double Room

  • 258 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Twin Room

  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Panoramic Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Luena

3-star hotel in Lisbon City Center
Along with a snack bar/deli, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a TV in a common area are onsite.
Hotel Luena offers 36 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Lisbon hotel also offers a vending machine, tour/ticket assistance, and concierge services.

Hotel Luena is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 10 per person
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 40 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Luena Lisbon
Hotel Luena
Luena Lisbon
Hotel Luena Hotel
Hotel Luena Lisbon
Hotel Luena Hotel Lisbon

Hotel Luena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 176 out of 432 reviews" "
Rating 8 - Good. 195 out of 432 reviews" "
Rating 6 - Okay. 44 out of 432 reviews" "
Rating 4 - Poor. 10 out of 432 reviews" "
Rating 2 - Terrible. 7 out of 432 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Milton, GAINESVILLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well kept and the staff is really friendly. Room is spacious and modern. Will definitely stay here again. Some body mentioned that the Rooms were hot but that is not true, the AC works wonderfully you just have to hit the tiny ON button on the thermostat. Great place
Stayed 3 nights in Sep 2024

8/10 Good

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy. Nice breakfast. Good directions. Helpful with authentic portugese food.
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

manisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is at the center of the lisbon downtown. We had 5.0 earthquake and it was able to sustain it without any issue. The servive is good and it has all the basic amenities. The room is litle smaller but everything else is good. I recommend the hotel for long or short term stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sanjeev K, volo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff who really cares. I asked for early check in and they made it up happen. Great location and good breakfast. I will definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Rania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to metro station
Stayed 4 nights in Aug 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yhomayra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and comfortable for 4. Friendly staff and very clean. We did have an issue with one of the rooms on the first floor where we found small ants. They were made aware to rectify the issue. The other room was in the fifth floor and had no issues. They serve breakfast for a fee but there are bakeries in the are which are great. Also a convenient store right across. Overall great place.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anna, Woodbridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good hotel, the family sized room were good and satisfied our needs. The staff is friendly and helpful addressing our needs. Location of hotel is convenient. Easy to walk around the area. I would stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sunjoon, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay during flight layover
We are only stayed one night but was a great experience. My daughter left her Beet headphones in the room and the cleaning crew found it and turned them in. The hotel emailed immediately and asked how we can get them back to us
Stayed 1 night in Jul 2024

10/10 Excellent

Saul, Doral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice!
Stayed 2 nights in Jul 2024

10/10 Excellent

Clara

Stayed 1 night in Jun 2024

10/10 Excellent

Regan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing ! Breakfast was delicious. The room was small but well equipped and the beds were comfortable
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Amenities
Really great spot. Close to airport, easily accessible to downtown. Room is perfect for families.
Stayed 1 night in Jun 2024

10/10 Excellent

Ilaria

Stayed 1 night in Jun 2024

10/10 Excellent

Marilee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean. Staff was friendly Room was great for 3 people
Stayed 2 nights in Jun 2024

10/10 Excellent

NICOLE

Stayed 1 night in Jun 2024

10/10 Excellent

FERNANDINA, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were treats in the reception area which was refreshing after coming from touring scenic spots in Lisbon.
Stayed 1 night in Jun 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Hotel very clean. Location decent. Hotel should exchange money and should have a complimentary continental breakfast or coffee but, really, this is a great place.
Stayed 1 night in May 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small but it was clean and the staff was very friendly
Stayed 2 nights in May 2024