Hotel Real Palacio

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Real Palacio

Exterior
Point of interest
Lobby sitting area
Lobby
Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Room service
  • Air conditioning
  • Gym

Explore the area

Map
Rua Tomas Ribeiro 115, Lisbon, 1050-228
  • El Corte Ingles Mall
    3 min walk
  • Eduardo VII Park
    4 min walk
  • Gulbenkian Museum
    11 min walk
  • Lisbon (LIS-Humberto Delgado)
    15 min drive

Room options

Standard Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

Suite

  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Double Room

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Double or Twin Room

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Hotel Real Palacio

5-star Lisbon hotel, connected to a shopping center in Lisbon City Center
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a health club. WiFi in public areas is free. Additionally, a sauna, a 24-hour business center, and a spa tub are onsite.
Hotel Real Palacio offers 147 accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a spa tub, and a sauna.

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a health club, Hotel Real Palacio features a spa tub and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Hotel Real Palacio is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Real Cozinha Restaurante - This restaurant specializes in Portuguese cuisine. Guests can enjoy drinks at the bar.
Real Sports Bar - Onsite sports bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 9 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Real Cozinha Restaurante
  • Real Sports Bar

Things to do

  • Health club
  • Sauna
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Self parking fee: EUR 9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Palacio Real
Hotel Real Palacio
Hotel Real Palacio Lisbon
Palacio Hotel
Real Palacio
Real Palacio Hotel
Real Palacio Lisbon
Real Palacio Hotel Lisbon
Hotel Real Palacio Hotel
Hotel Real Palacio Lisbon
Hotel Real Palacio Hotel Lisbon

Hotel Real Palacio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1002 reviews" "
Rating 8 - Good. 298 out of 1002 reviews" "
Rating 6 - Okay. 101 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 31 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Sep 2024

8/10 Good

Jinell

Traveled with family
Liked: Cleanliness, staff & service
Good place to stay, easy to flag a taxi and safe neighbourhood. Air condition system is not cooling enough, rated 3/10. That is the only downside for me.
Stayed 2 nights in Sep 2024

6/10 Okay

mehrnaz

Traveled with group
Disliked: Amenities, property conditions & facilities
It wasn’t a 5 star hotel as I always go
Stayed 4 nights in Sep 2024

10/10 Excellent

Kimberley S

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Sep 2024

10/10 Excellent

Sergey

Stayed 1 night in Aug 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

4/10 Poor

Tracy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are run down and need updating and some tlc. Our room had lots of ants and the a/c was not working.
Stayed 1 night in Aug 2024

8/10 Good

Tatiana

Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size rooms for European hotel. Breakfast was good and paling was ample. Check in was easy.
Stayed 2 nights in Aug 2024

10/10 Excellent

chung lung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Miriam

Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy Tadrous or Merna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 2 nights in Aug 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great breakfast, and I love the fact that it's only 10 mins from the airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff in a lovely area
Stayed 2 nights in Aug 2024

8/10 Good

Martin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location and staff, rooms are ok but need some renovation.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nikolai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel staff were very friendly.
Stayed 8 nights in Jul 2024

10/10 Excellent

NOEL, Smithtown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and excellent staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Alan

Stayed 3 nights in Jul 2024

8/10 Good

Suriel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Booked a private tour through the hotel but the tour was just a very expensive taxi ride. The tour cost $420. When we stopped at our first stop I found out that I had to get on line and buy admission tickets. Yes, a very expensive taxi ride. Additionally, today the world is connected by the internet. The Internet/WiFi was horrible. In order to get wifi I had to spend hours at department store called El Corte Inglés 3 blocks away. Please tell your patrons that you don’t offer internet/wifi do not to be embarrassed.
Stayed 4 nights in Jul 2024

8/10 Good

Yunfei, Campbell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very good. Hotel is beautiful. The biggest problem is no WiFi or WiFi super slow during most of our stay; Second is the travel size hair dryer in our room. It took forever and still didn’t dry my thin hair, very hot air, I didn’t feel safe to use it.
Stayed 4 nights in Jul 2024

6/10 Okay

Vijay, Newmarket

Stayed 1 night in Jul 2024

10/10 Excellent

edwin, Sterling

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location
Stayed 3 nights in Jul 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Real Palácio isn’t really a 5 star hotel, but it is a very comfortable and well located 4 star hotel. It is a great place to be based when visiting Lisbon, especially if you don’t want to be in the middle of tourist central
Stayed 4 nights in Jun 2024

10/10 Excellent

Rechelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Walking distance to many sites. Great and helpful and friendly staff.
Stayed 5 nights in May 2024