3-star Lisbon hotel, connected to a rail/subway station in Lisbon Old Town
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite. Change of towels is available on request.
Jam Hotel Lisbon offers 100 air-conditioned accommodations with safes and hair dryers. These individually decorated accommodations include desks. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. This Lisbon hotel also offers an outdoor pool, a rooftop terrace, and multilingual staff. A total renovation of this property was completed in July 2023.
Jam Hotel Lisbon has designated areas for smoking.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Mojjo - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Cabana Rooftop - This poolside rooftop bar serves light fare only. Open daily.
Room service (during limited hours) is available.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available from 9:00 AM to 7:00 PM (EUR 12 per day)
Street parking available
24-hour roundtrip airport shuttle on request for a surcharge
Beach shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 15 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Restaurants on site
Cabana Rooftop
Mojjo
Things to do
Bicycle storage
Bicycle tours
Books
Outdoor pool
Table tennis
TV in common areas
Family friendly
In-room babysitting (surcharge)
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Shared refrigerator
Guest services
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Business services
Coworking space
Outdoors
Beach towels
Outdoor entertainment area
Outdoor furniture
Pool loungers
Rooftop terrace
Accessibility
Cobblestone flooring in public areas
No elevator
Smooth flooring in room
More
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Eco-friendly cleaning products used
Local artist showcase
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups
Reusable tableware
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Food and drink
Limited room service
Meal delivery service
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Heating
Individual decor
Iron/ironing board on request
Laptop workspace
Phone
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
Airport shuttle fee: EUR 70 per vehicle (roundtrip, maximum occupancy 4)
Nearby parking fee: EUR 12 per day (open 9:00 AM to 7:00 PM)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a security system and outdoor lighting
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Jam Hotel Lisbon Hotel
Jam Hotel Lisbon Lisbon
Jam Hotel Lisbon Hotel Lisbon
Jam Hotel Lisbon Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The Jam hotel was an amazing location and place for our family to stay. We fit comfortably in the mega hotel, as a family of 5. The train stop was right outside, so we could venture to the beach for the day and explore the city. Great hotel for sure!
When I arrived didn’t felt that warming welcome that I was expecting, seems she didn’t want to be there. I had to ask questions about what was happening as no checking instructions or information given.
Also I found on my room floor some kettles but wasn’t sure if I could use it or not as it wasn’t mentioned by check in person think her name is Mariana. Believe my experience could be much better if had received different reception.
We stayed at JAM for one night while in Lisbon. The room was fantastic as it was big enough to accommodate our family of 5, with 2 bunk beds and a Queen. The vibe was super cool, the staff was very friendly and the breakfast was excellent. The kids loved the rooftop pool and the views were fantastic! We will definitely stay there again on our next trip to Lisbon!
Love the hotel! Rooms are great for families, the roof top pool is great! Hotel is surrounded by clubs and bars, which make it noisy and sketchy for families with kids.
Besides the restaurant in the hotel, restaurants are a good 20-25 min walk.
Overall we really enjoyed our stay. We would stay here again.
Hotel was very clean and much of it seemed brand new. Very friendly and welcoming staff from the moment we checked in. The kids loved the bunk beds we had in our room and the whole industrial aesthetic gave it real interesting (but useful) character. There was plenty of usb charging points in our room which was much appreciated.
This hotel is located near the waterside. Recommend taking the tram or Ubers for a short ride (<5 mins) into the main parts of Lisbon.
The hotel is excellent - very nicely done. We had a family room for a one night stay and found it to be perfect for what we needed.
Cool rooms. Pool on roof is cool too, but very small, not for swimming. Location is across from the water where they work on ships, neat to see, but to swim you have to take train or such about 20 minutes.
The property was overall good and the staff and service were also good. Our air conditioning wasn’t working and our room was almost unbearable. They worked to fix it and claimed to have a few times but it never ended up working. With one window on a busy street there was no airflow from that and it was very noisy. There was also no refrigerator in the room so we couldn’t have cold drinks or anything.
That being said, it was a very cool esthetic and the kids loved the bunk beds.