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Jam Hotel Lisbon

3.0 star property

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Photo gallery for Jam Hotel Lisbon

Outdoor pool, sun loungers
Reception
Interior
Rooftop terrace
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping
$92
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
80 Avenida 24 de Julho, Lisbon, 1200-870
  • Place, Rossio Square
    ‪3 min drive‬
  • Place, Avenida da Liberdade
    ‪3 min drive‬
  • Place, Marquis of Pombal Square
    ‪3 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for Double Room

1 bedroom, in-room safe, individually decorated, desk

Double Room

9.4 out of 10
Exceptional
(38 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, in-room safe, individually decorated, desk

Standard Triple Room

9.2 out of 10
Wonderful
(10 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, in-room safe, individually decorated, desk

Standard Quadruple Room

9.0 out of 10
Wonderful
(46 reviews)
  • 213 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Executive Room

Executive Room | 1 bedroom, in-room safe, individually decorated, desk

Executive Room

10.0 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, individually decorated, desk

Family Room

9.6 out of 10
Exceptional
(7 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Extra Room

1 bedroom, in-room safe, individually decorated, desk

Extra Room

  • Sleeps 2

View all photos for Ultra Room

1 bedroom, in-room safe, individually decorated, desk

Ultra Room

  • Sleeps 4

View all photos for Hyper Room

1 bedroom, in-room safe, individually decorated, desk

Hyper Room

  • Sleeps 3

View all photos for Supra Room

1 bedroom, in-room safe, individually decorated, desk

Supra Room

  • Sleeps 5

View all photos for Mega Room

1 bedroom, in-room safe, individually decorated, desk

Mega Room

  • Sleeps 6

Family Room

  • Sleeps 6

Standard Quadruple Room

  • Sleeps 4

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About this property

Jam Hotel Lisbon

3-star Lisbon hotel, connected to a rail/subway station in Lisbon City Center
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite. Change of towels is available on request.
Jam Hotel Lisbon offers 100 air-conditioned accommodations with safes and hair dryers. These individually decorated accommodations include desks. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. This Lisbon hotel also offers an outdoor pool, a rooftop terrace, and multilingual staff. A total renovation of this property was completed in July 2023.

Jam Hotel Lisbon has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Mojjo - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Cabana Rooftop - This poolside rooftop bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 9:00 AM to 7:00 PM (EUR 12 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cabana Rooftop
  • Mojjo

Things to do

  • Bicycle storage
  • Bicycle tours
  • Books
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Cobblestone flooring in public areas
  • No elevator
  • Smooth flooring in room

More

  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - July 2023
  • Reusable cups
  • Reusable tableware
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 70 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: EUR 12 per day (open 9:00 AM to 7:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and outdoor lighting

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jam Hotel Lisbon Hotel
Jam Hotel Lisbon Lisbon
Jam Hotel Lisbon Hotel Lisbon

Reviews

Jam Hotel Lisbon Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 524 out of 705 reviews
Rating 8 - Good. 138 out of 705 reviews
Rating 6 - Okay. 22 out of 705 reviews
Rating 4 - Poor. 8 out of 705 reviews
Rating 2 - Terrible. 13 out of 705 reviews

Reviews

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the quad room, it was perfect for our family of four … kids aged 11 & 14. The location was a quick walk to the Time Out Market which was great. Breakfast was decent, wish there had been more fruit options. Also wish the rooms had a mirror outside of the bathroom so that more than one person could be getting ready at a time. But overall we loved it! The vibe was super cool and unique and the rooftop pool was lovely!
Stayed 3 nights in Jul 2025

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff!
Stayed 2 nights in Jul 2025

8/10 Good

Cory

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, friendly staff nothing bad about the place other than the parking which is bad. Parking limited to 4h so you are stuck putting money in the meter. Otherwise can find 24h parking far away with walk. If you have no car place is amazing with great staff, quiet and clean facilities albeit no gym.
Stayed 1 night in Jul 2025

10/10 Excellent

Rania

Stayed 1 night in Jun 2025

10/10 Excellent

Rania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! The staff is professional and very friendly!
Stayed 1 night in Jun 2025

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
BED BUGS AND GASLIGHTING – AVOID AT ALL COSTS I stayed at JAM Lisbon and woke up covered in bed bug bites. I immediately informed the staff, who moved my room and “treated” my luggage—clear signs they knew the issue was real. Yet they later denied responsibility, suggested it might be from my flight, and claimed their smart sensors detected nothing. Classic deflection. This was not a minor inconvenience. It was an infested room, ruined sleep, anxiety about bringing bugs home, and no accountability. They refused a refund, offered a free breakfast instead, and gaslit me by implying I imagined the bites. Disgraceful customer service, zero responsibility, and a patronizing follow-up email. Do not trust this hotel. Do not stay here. You’ve been warned.
Stayed 4 nights in Jul 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super unique artistic space balanced with family friendly accommodations. Hard to pull off, but they do it well. Would recommend to all my friends.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Brandie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels I’ve stayed at!

Loved it! Very industrial but really cool and quirky repurposed hotel. The rooms had enough space/beds and didn’t have all the unnecessary filler. Coffee station on every floor, communal fridge, stove and microwave in lobby. Great cabana upstairs with bar, ping pong and pool. Great location on the dock close to city center and public transportation. It’s a 20 min walk or two train stops. Service was amazing. Only con for me was the low shower water pressure, but you can’t have it all i I guess! HIGHLY RECOMMEND!
Stayed 5 nights in Jun 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Loved the hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Traveled with family
Liked: Amenities
Excellent spot for families.
Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Stayed 1 night in Jun 2025

10/10 Excellent

Kaitlynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in this funky hotel. We had a family room with four bunk beds. The kids loved it! The rooftop area and pool was so fun!
Stayed 1 night in Jun 2025

8/10 Good

Aron

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tanja

Stayed 5 nights in Jun 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our time in Portugal. The hotel was very nice and it was very modern/new. The staff were very kind and extremely helpful especially with our airline losing our luggage. What I found strange was that in the shower they had hand soap vs shampoo/body wash. I asked the staff and they said that they don’t provide it. Overall I definitely recommend and I would come here for sure.
Stayed 4 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super amazing, really funky and unique with friendly and helpful staff. Great location and fun vibe!
Stayed 1 night in Jun 2025

10/10 Excellent

Abraham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for families
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bohemian, artsy, inclusive, stylized. As I shared pictures with friends, they wanted to know the name and address of the Jam Hotel to put it on their bucket list. Omg!!! The bacon and onion pizza at the rooftop pool and bar was perfect!!! I wish we stayed longer
Stayed 1 night in Jun 2025

8/10 Good

Julie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JAM hotel is great! Aesthetically it’s so different but cool. My kids loved it.
Stayed 7 nights in Jun 2025

10/10 Excellent

Abraham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Good location.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A kettle in the room would be good . Also a bit more choice of food from the bar
Stayed 4 nights in Jun 2025

10/10 Excellent

Pierrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Le. Cadre est unique
Stayed 1 night in Jun 2025

10/10 Excellent

Avantik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, unique room designs
Stayed 1 night in Jun 2025

8/10 Good

Pedro, Port Saint Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2025