6/10 Okay
Verified traveler
Traveled with group
Apr 21, 2025
Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel but definitely not a 4 star. Staff is very nice and responsive. It’s a small hotel and could stand to be better maintained. Hole in the wooden floor on second landing, furniture in rooms can use an upgrade. Wardrobe doors that don’t stay closed or off hinges. Cracked mirrors, wobbly chairs. Located in the city center - so close to a lot and trolley but VERY loud especially at night.
The biggest drawback was that there is no one at the front desk from midnight to 8am. And zero security presence. Had no idea until being told at check in. Don’t believe that’s noted on the website or called out when booking. That’s a huge minus for us.
Also the restaurant/lounge hosts events and people come in and out without showing key or signing in. Anyone can gain access to all floors anytime.
When we arrived we were told our room wasn’t ready - but then were told if we paid 20 euros extra we can check in early. Not a great impression.
Verified traveler
Stayed 6 nights in Apr 2025