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Lisbon Arsenal Suites

4.0 star property

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Photo gallery for Lisbon Arsenal Suites

Standard Double Room | Minibar, in-room safe, individually decorated, desk
Exterior
Superior Double Room | Street view
Buffet
Minibar, in-room safe, individually decorated, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua do Arsenal, 60, Lisbon, 1100-038
  • Commerce Square
    ‪2 min walk‬
  • Rossio Square
    ‪9 min walk‬
  • Castle of São Jorge
    ‪13 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, desk

Standard Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment (Studio)

Apartment (Studio) | View from room

Apartment (Studio)

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually decorated, desk

Superior Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room (Mansarde)

Double Room (Mansarde) | Minibar, in-room safe, individually decorated, desk

Double Room (Mansarde)

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Front of property

Hotel Borges Chiado

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.2 out of 5, Very Good, (1000)
The price is $273
per night
$299 total
includes taxes & fees
May 17 - May 18
Hotel Borges Chiado

About this property

Lisbon Arsenal Suites

4-star guest house in Lisbon Old Town
24-hour room service, concierge services, and a 24-hour front desk are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Lisbon Arsenal Suites offers 24 air-conditioned accommodations with minibars and safes. These individually decorated accommodations include desks. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
Lisbon Arsenal Suites features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. This business-friendly guesthouse also offers 24-hour room service, express check-in, and express check-out.

Lisbon Arsenal Suites is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 9:00 PM on request
  • Area shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children

Things to do

  • Bicycle rentals
  • Private wine tours

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Built in 1820
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per stay
  • Breakage deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Airport shuttle fee: EUR 55 per room (roundtrip)
  • Rollaway bed fee: EUR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Property is also known as

Lisbon Arsenal Suites
Lisbon Arsenal Suites House
Lisbon Arsenal Suites House Lisboa
Arsenal Suites House
Arsenal Suites
Lisbon Arsenal Suites Guesthouse
Arsenal Suites Guesthouse
Lisbon Arsenal Suites Lisbon
Lisbon Arsenal Suites Guesthouse
Lisbon Arsenal Suites Guesthouse Lisbon

Lisbon Arsenal Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 168 out of 490 reviews
Rating 8 - Good. 191 out of 490 reviews
Rating 6 - Okay. 68 out of 490 reviews
Rating 4 - Poor. 36 out of 490 reviews
Rating 2 - Terrible. 27 out of 490 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sevar

Stayed 6 nights in Dec 2024

4/10 Poor

Petko

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
The entire building has a very unpleasant smell, but in the room the smell was unbearable. The ventilation system did not work properly, we could not sleep comfortably in the room between the smell and the heat. We were not provided hand and face towels and had to go ask for them in the morning. They did not even provide toilet paper in the rooms where our friends were staying.
Stayed 3 nights in Dec 2024

8/10 Good

Noel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Judith Pedrido

Traveled with group
Liked: Cleanliness, staff & service, amenities
Good area if you want to walk to Praca de Commercio and other dining areas. Small room only but the view is great. The staff are friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jazzlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Noel

Stayed 3 nights in Nov 2024

10/10 Excellent

Adam

Stayed 2 nights in Oct 2024

2/10 Terrible

Paul

Disliked: Staff & service, property conditions & facilities
Couldn’t get any sleep because of the constant noise from outside.
Stayed 2 nights in Oct 2024

8/10 Good

MIGUEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, the only thing was the noise from the street and the pillows. The staff is 10 out of 10.
Stayed 3 nights in Oct 2024

10/10 Excellent

lucyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in the heart of many of Lisbons top tourist sites. Well worth a stay.
Stayed 3 nights in Sep 2024

8/10 Good

Clyde

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, staff were extremely helpful and nice. Nevertheless, I booked a suite with two rooms and one of the rooms lacked an air conditioner. Had to request a fan from the lobby and they provided one. Nevertheless, they should have informed that one of the rooms was not A/C equipped
Stayed 4 nights in Aug 2024

8/10 Good

Maguid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for anyone looking to explore downtown Lisbon. Literally steps from the waterfront, the commercio square, the pedestrian-friendly neighbourhoods and also the busy pink street. Value is unbeatabe especially when you add the buffet breakfast, which was great. The rooms were very clean and modern. We had 2 issues in our room, hence the 4 star rating: neither the AC or the safe worked. They offered to change rooms on the second day but we declined because we were only staying 2 nights. Our kids were in another room and had no problems. One important note: the Uber app does not direct its divers to the front door of this hotel. Likely because Rua Arsenal is a narrow 2-lane street with trolley tracks going both ways. So no lane for a driver to park without being on the tracks. This caused some confusion when our uber dropped us off from the airport a block away at Placa Municipal and we had to ask around to find the hotel. I would stay there again and recommend this hotel.
Stayed 2 nights in Aug 2024

2/10 Terrible

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Extremely noisy!!! Extremely hot!! No ac and mosquitoes. And smells like fish from market right under the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Talia

Stayed 4 nights in Jul 2024

10/10 Excellent

Eliseu

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location and big room for our family of 4
Stayed 2 nights in Mar 2024

4/10 Poor

Qianwen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Too many mosquitoes and AC is not strong at all. But good location and breakfast is good!
Stayed 4 nights in May 2024

8/10 Good

paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel
Stayed 4 nights in May 2024

6/10 Okay

Courtney, Chalfont

Traveled with partner
The location was excellent. At check in our room was missing a remote control for the air conditioner and there were only 2 towels in the bathroom (no hand towels or bath mat towels). Once we got a remote for the air conditioner (which was visibly dirty), we discovered it turns itself off every 30mins or so, we asked the staff if this setting could be changed and they said they would look at it but it was never fixed. This made for unpleasant sleeping conditions as I kept waking up multiple times a night due to the heat and stuffy air and had to turn it back on. Opening the window was not an option as it smelled like garbage and fish outside and flies buzzing around. Additionally our shower drain was partially clogged and would back up and flood the bathroom if you had the water at full pressure. While we did love the location, but I am not sure I would stay here again unless it was a colder month and the air conditioner was not needed.
Stayed 4 nights in May 2024

10/10 Excellent

Cesar, Oakville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to main Tourist points
Stayed 1 night in May 2024

10/10 Excellent

Shanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Joanna

Liked: Cleanliness, staff & service
The service was exceptional, the staff were super helpful and professional, unfortunately the location of the hotel is near by bars and Main Street so I couldn’t really have a good sleep due to noise from outside.
Stayed 3 nights in May 2024

8/10 Good

victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Like -staff and location Did not like - room could use a bit of TLC
Stayed 8 nights in Apr 2024