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Mama Shelter Lisboa

3.0 star property

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Photo gallery for Mama Shelter Lisboa

Reception
Restaurant
Large Mama Double Balcony Avenue View | Soundproofing, free WiFi, bed sheets
Room, 1 Queen Bed, Balcony (Small Mama) | Soundproofing, free WiFi, bed sheets
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
$114
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
Rua do Vale de Pereiro 19, Lisbon, 1250-270
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Place, Marquis of Pombal Square
    ‪7 min walk‬
  • Place, Eduardo VII Park
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Medium Mama Double Queen

Medium Mama Double Queen | Soundproofing, free WiFi, bed sheets

Medium Mama Double Queen

8.8 out of 10
Excellent
(9 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Mama Twin

Medium Mama Twin | Soundproofing, free WiFi, bed sheets

Medium Mama Twin

8.6 out of 10
Excellent
(9 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Mama Double

Small Mama Double | Soundproofing, free WiFi, bed sheets

Small Mama Double

9.0 out of 10
Wonderful
(32 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Mama Double Balcony Avenue View

Large Mama Double Balcony Avenue View | Soundproofing, free WiFi, bed sheets

Large Mama Double Balcony Avenue View

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Balcony (Small Mama)

Room, 1 Queen Bed, Balcony (Small Mama) | Soundproofing, free WiFi, bed sheets

Room, 1 Queen Bed, Balcony (Small Mama)

8.4 out of 10
Very good
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Mama Double King

Medium Mama Double King | Soundproofing, free WiFi, bed sheets

Medium Mama Double King

8.8 out of 10
Excellent
(6 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Double King Avenue View

Soundproofing, free WiFi, bed sheets

Medium Mama Double King Avenue View

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Double King Balcony Avenue View

Medium Mama Double King Balcony Avenue View | Soundproofing, free WiFi, bed sheets

Medium Mama Double King Balcony Avenue View

8.0 out of 10
Very good
(3 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Large Mama Double

Large Mama Double | Soundproofing, free WiFi, bed sheets

Large Mama Double

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Medium Mama Double Terrace

Medium Mama Double Terrace | Soundproofing, free WiFi, bed sheets

Medium Mama Double Terrace

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Mama Shelter Lisboa

3-star hotel in Lisbon City Center
2 restaurants, a bar/lounge, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a banquet hall. Housekeeping is available on request.
Mama Shelter Lisboa offers 126 accommodations with air conditioning. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Lisbon hotel also offers concierge services, dry cleaning/laundry services, and an elevator. A total renovation of this property was completed in January 2022.

Mama Shelter Lisboa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Onsite venue - restaurant.
Rooftop - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Rooftop

Things to do

  • Evening entertainment

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 18 per day(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 10236

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Mama Shelter Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 398 out of 587 reviews
Rating 8 - Good. 126 out of 587 reviews
Rating 6 - Okay. 47 out of 587 reviews
Rating 4 - Poor. 8 out of 587 reviews
Rating 2 - Terrible. 8 out of 587 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gokhan I. D.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly, I can’t thank the management and staff enough for accommodating a special request for me and my partner. Communication was excellent throughout, and everyone was incredibly helpful. Regarding the rooms, there was an overbooking issue which required us to move after the first night, but we were compensated with complimentary drinks at the bar - a thoughtful gesture that was much appreciated. The rooftop bar was a highlight, offering nice views and a great atmosphere with live music. The rooms were cosy, the beds comfortable, and everything was clean. Breakfast was simple but satisfying, with all the essentials you’d expect from a continental spread. The location was also convenient and suited our needs well. Overall, a satisfied customer and would definitely recommend.
Stayed 3 nights in Oct 2025

8/10 Good

James

Stayed 1 night in Oct 2025

4/10 Poor

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Jayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Stayed 5 nights in Sep 2025

10/10 Excellent

Sangeeta

Stayed 3 nights in Sep 2025

6/10 Okay

Lisanna

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Quirky, unique hotel in an amazing area. Several items broken or not working in our room , we alerted staff several times, but nothing was fixed. If you are a light sleeper I would recommend not staying on the 7th floor as the roof top bar is quite loud ( constant scraping of moving furniture ) Vibe is super cool , just some issues
Stayed 3 nights in Sep 2025

10/10 Excellent

Annie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the design, I thought it was really unique and fun!
Stayed 4 nights in Aug 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good experience

My hotel was clean, staff were friendly and the restaurant was top notch. I was a few minutes walk from the metro system which was so helpful. Also there is a grocery store nearby and lots of historical buildings everywhere I looked. There is no coffee in the room but the restaurant is on the main floor and they have great coffee. There is also a rooftop bar that was fun to visit. It had music and great atmosphere. If you need an iron or steamer you must collect it from the front desk. The street noise was minimal so I slept well. So important.
Front of building
Outside patio
My pizza…I couldn’t finish it all so leftovers.
Stayed 4 nights in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Tatjana, Lisle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the windows that can open... the elevator was a bit acting up, felt unsafe after my daughter experienced an episode of sounds like it's breaking down, and i heard it in our room.
Stayed 6 nights in Aug 2025

10/10 Excellent

Parastoo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay – everything was excellent from start to finish!
Stayed 7 nights in Aug 2025

10/10 Excellent

Anthony, Berkeley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around and in a quieter section of the city. I was short on time, so I paid for the breakfast on the last day and it was pretty good. You will like this hotel if you are a solo traveler and like modern / trendy decor.
Stayed 2 nights in Aug 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Huseyin Emre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Oliver

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Good price and location

Nice room. Not really a business hotel. Raquel on reception was excellent with help and tips on where to eat as well as helping me with a room move.
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Ebube

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bad words to say! Loved my stay. Breakfast was great! Would highly recommend
Stayed 4 nights in Aug 2025

10/10 Excellent

Anne Louise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beds and pillows v comfortable. Excellent air con. Busy road was noisy at night. Easy access to 2 metro stations and lots of bus routes.
Stayed 7 nights in Aug 2025

6/10 Okay

Robert

The hotel was clean, but the room was too small to get around and I would not stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

Nessa

Stayed 3 nights in Aug 2025

10/10 Excellent

kale

Stayed 1 night in Aug 2025

8/10 Good

DARIO

Stayed 2 nights in Aug 2025

10/10 Excellent

Richard Paixao Moreira, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, with great staff, brilliant, clean and functional rooms. The rooftop bar is good if you like that kind of thing. Breakfast was included in my package and was really good with lots of choice. They could however do with multiple latte machines, the wait is a bit long. TV channels, radio, films etc were an unexpected treat. I love this place and will be back.
Stayed 4 nights in Aug 2025

6/10 Okay

Sandra

Traveled with family
The hotel is conveniently located, however our stay/experience at the hotel was mid. Staff could do with being friendlier and more helpful across board.
Stayed 7 nights in Aug 2025