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Mama Shelter Lisboa

3.0 star property

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Photo gallery for Mama Shelter Lisboa

Reception
Front of property
Room, 1 Queen Bed, Balcony (Small Mama) | Soundproofing, free WiFi, bed sheets
Large Mama Double Balcony Avenue View | Soundproofing, free WiFi, bed sheets
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet friendly
  • Housekeeping
$119
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
Rua do Vale de Pereiro 19, Lisbon, 1250-270
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Place, Marquis of Pombal Square
    ‪7 min walk‬
  • Place, Eduardo VII Park
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Medium Mama Double Queen

Medium Mama Double Queen | Soundproofing, free WiFi, bed sheets

Medium Mama Double Queen

8.8 out of 10
Excellent
(9 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Mama Twin

Medium Mama Twin | Soundproofing, free WiFi, bed sheets

Medium Mama Twin

8.6 out of 10
Excellent
(9 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Mama Double

Small Mama Double | Soundproofing, free WiFi, bed sheets

Small Mama Double

9.0 out of 10
Wonderful
(30 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Mama Double Balcony Avenue View

Large Mama Double Balcony Avenue View | Soundproofing, free WiFi, bed sheets

Large Mama Double Balcony Avenue View

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Balcony (Small Mama)

Room, 1 Queen Bed, Balcony (Small Mama) | Soundproofing, free WiFi, bed sheets

Room, 1 Queen Bed, Balcony (Small Mama)

8.0 out of 10
Very good
(4 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Mama Double King

Medium Mama Double King | Soundproofing, free WiFi, bed sheets

Medium Mama Double King

8.4 out of 10
Very good
(5 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Double King Avenue View

Soundproofing, free WiFi, bed sheets

Medium Mama Double King Avenue View

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Double King Balcony Avenue View

Medium Mama Double King Balcony Avenue View | Soundproofing, free WiFi, bed sheets

Medium Mama Double King Balcony Avenue View

8.0 out of 10
Very good
(3 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Large Mama Double

Large Mama Double | Soundproofing, free WiFi, bed sheets

Large Mama Double

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Medium Mama Double Terrace

Medium Mama Double Terrace | Soundproofing, free WiFi, bed sheets

Medium Mama Double Terrace

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Mama Shelter Lisboa

3-star hotel in Lisbon City Center
2 restaurants, a bar/lounge, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a banquet hall. Housekeeping is available on request.
Mama Shelter Lisboa offers 126 accommodations with air conditioning. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Lisbon hotel also offers concierge services, dry cleaning/laundry services, and an elevator. A total renovation of this property was completed in January 2022.

Mama Shelter Lisboa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Onsite venue - restaurant.
Rooftop - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Rooftop

Things to do

  • Evening entertainment

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 18 per day(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 10236

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Mama Shelter Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 377 out of 560 reviews
Rating 8 - Good. 122 out of 560 reviews
Rating 6 - Okay. 45 out of 560 reviews
Rating 4 - Poor. 8 out of 560 reviews
Rating 2 - Terrible. 8 out of 560 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tatjana, Lisle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the windows that can open... the elevator was a bit acting up, felt unsafe after my daughter experienced an episode of sounds like it's breaking down, and i heard it in our room.
Stayed 6 nights in Aug 2025

10/10 Excellent

Parastoo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay – everything was excellent from start to finish!
Stayed 7 nights in Aug 2025

10/10 Excellent

Anthony, Berkeley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around and in a quieter section of the city. I was short on time, so I paid for the breakfast on the last day and it was pretty good. You will like this hotel if you are a solo traveler and like modern / trendy decor.
Stayed 2 nights in Aug 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Huseyin Emre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Oliver

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Good price and location

Nice room. Not really a business hotel. Raquel on reception was excellent with help and tips on where to eat as well as helping me with a room move.
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Ebube

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bad words to say! Loved my stay. Breakfast was great! Would highly recommend
Stayed 4 nights in Aug 2025

10/10 Excellent

Anne Louise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beds and pillows v comfortable. Excellent air con. Busy road was noisy at night. Easy access to 2 metro stations and lots of bus routes.
Stayed 7 nights in Aug 2025

6/10 Okay

Robert

The hotel was clean, but the room was too small to get around and I would not stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

Nessa

Stayed 3 nights in Aug 2025

10/10 Excellent

kale

Stayed 1 night in Aug 2025

8/10 Good

DARIO

Stayed 2 nights in Aug 2025

10/10 Excellent

Richard Paixao Moreira, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, with great staff, brilliant, clean and functional rooms. The rooftop bar is good if you like that kind of thing. Breakfast was included in my package and was really good with lots of choice. They could however do with multiple latte machines, the wait is a bit long. TV channels, radio, films etc were an unexpected treat. I love this place and will be back.
Stayed 4 nights in Aug 2025

6/10 Okay

Sandra

Traveled with family
The hotel is conveniently located, however our stay/experience at the hotel was mid. Staff could do with being friendlier and more helpful across board.
Stayed 7 nights in Aug 2025

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel located near transport. Beautiful roof top bar with stunning views. I was a solo traveler and felt very safe
Stayed 4 nights in Aug 2025

10/10 Excellent

Sherrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows were very comfortable. The rooftop bar was amazing. The vibes are great. Rooms was a little small but it was fine. Room also smelled heavily like perfume, but as we aired it out after a day, it was fine. Would stay again!
Stayed 3 nights in Jul 2025

8/10 Good

Alexandra

Traveled with group
Liked: Amenities, property conditions & facilities
we had a great stay but air conditioning and a fan in the bathroom is needed!
Stayed 3 nights in Aug 2025

4/10 Poor

Eric

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff were rude and unpleasant from first interaction. Unorganized and appeared to be under-trained. They forced us to move to a different room for the final night of our stay stating they were “overbooked”. We had to pack and move on extremely short notice.
Stayed 5 nights in Jul 2025

10/10 Excellent

Daphna, Brookline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is nice Location is great Rooms are clean and new but very small. Still worth it.
Stayed 3 nights in Jul 2025

4/10 Poor

Robert

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Nahum

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, comfortable beds, and really cool decor. It’s in a nice, clean, non-touristy area so you really get to appreciate how the locals live, but it is walking distance to all of the tourist spots
Stayed 2 nights in Jul 2025

10/10 Excellent

Farooq

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful at all times. Beds were very comfortable and the decor was very quaint!
Stayed 4 nights in Jun 2025

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025