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NH Sintra Centro

4.0 star property

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Photo gallery for NH Sintra Centro

Lobby
Minibar, in-room safe, desk, blackout drapes
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Room service
$158
includes taxes & fees
Sep 30 - Oct 1

Explore the area

View in a map
Praca da Republica, Sintra, 2710-616
  • Sintra National Palace
    ‪1 min walk‬
  • Quinta da Regaleira
    ‪7 min walk‬
  • Pena Palace
    ‪18 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪27 min drive‬

Room options

View all photos for Suite (Double)

Minibar, in-room safe, desk, blackout drapes

Suite (Double)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Valley View (Extra Bed 3 adults)

Minibar, in-room safe, desk, blackout drapes

Superior Room, Valley View (Extra Bed 3 adults)

9.4 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Room, Valley View

Standard Room, Valley View | View from room

Standard Room, Valley View

9.4 out of 10
Exceptional
(23 reviews)
  • 291 sq ft
  • Valley view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Room, City View

Minibar, in-room safe, desk, blackout drapes

Standard Room, City View

9.2 out of 10
Wonderful
(29 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Double with Extra Bed 3 Ad + 1 Ch)

Minibar, in-room safe, desk, blackout drapes

Suite (Double with Extra Bed 3 Ad + 1 Ch)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, Valley View (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Superior Room, Valley View (Extra Bed 2 adults + 1 child)

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite (Double with Extra Bed 2 Ad + 2 Ch)

Minibar, in-room safe, desk, blackout drapes

Suite (Double with Extra Bed 2 Ad + 2 Ch)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Minibar, in-room safe, desk, blackout drapes

Family Room (Adjoining Room, 2AD+2CH)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Family Room (Adjoining Room, 3AD+1CH)

Minibar, in-room safe, desk, blackout drapes

Family Room (Adjoining Room, 3AD+1CH)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Superior Room, Valley View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Valley View

9.4 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

NH Sintra Centro

4-star hotel in Historic Center
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, self parking, and concierge services. Housekeeping is available on request.
NH Sintra Centro offers 77 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 3 meeting rooms are available. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This family-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Concierge services and wedding services can be provided. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

NH Sintra Centro is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Miranda - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 15 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 to 32 for adults and EUR 9.50 to 16 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Miranda

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 to 32 for adults, and EUR 9.50 to 16 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Payment in full will be due at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Hotel Sintra Tivoli
Hotel Tivoli Sintra
Sintra Hotel Tivoli
Sintra Tivoli
Sintra Tivoli Hotel
Tivoli Hotel Sintra
Tivoli Sintra
Tivoli Sintra Hotel

NH Sintra Centro Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 460 out of 1006 reviews
Rating 8 - Good. 330 out of 1006 reviews
Rating 6 - Okay. 138 out of 1006 reviews
Rating 4 - Poor. 52 out of 1006 reviews
Rating 2 - Terrible. 26 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!!! Will definitely be back
Stayed 2 nights in May 2025

10/10 Excellent

robin and ken

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
While the exterior of the hotel looked quite dated, the interiors were stunning, new and stylish. Beds were comfy, and bathrooms and fixtures were all updated. Views were expansive and beyond stunning to water, alley and castles. . Hotel is the best location if you want to be in the heart of this charming town and walk to shops and restaurants. We could also walk to some of the castles. Staff was incredibly gracious, and many nice amenities and gifts were found in the room. Plus we had an enormous balcony as we had the end unit. Would absolutely recommend!
Stayed 1 night in May 2025

8/10 Good

Isobel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sintra was lovely. Hotel is close to some popular attractions and many restaurants. Very convenient. A little old but clean. Had a little trouble with the QR code to access the hotel parking. Thankfully it worked in the end. The driver behind us who seemed like a resident of the town was getting a little impatient. In the end, he got out of his car and helped us to speak with hotel staff through the gantry speaker.
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and rustic … a true gem!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Centric and has parking place.
Stayed 1 night in May 2025

8/10 Good

sherry

Gee
Stayed 1 night in May 2025

10/10 Excellent

Dania, Palmetto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really liked the service, the cleanliness, the location of the restaurant. The menu isn't extensive, but it's very good, with beautiful views. I recommend it.
Stayed 3 nights in May 2025

10/10 Excellent

Carollene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to the center of Sintra and on a hill with a beautiful view.
Stayed 2 nights in May 2025

10/10 Excellent

Susan Clarke

Traveled with family
Liked: Cleanliness
Great views
Stayed 1 night in May 2025

8/10 Good

Connor

Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service
Very good location in Sintra. Across the street from the sites and bus stop is 100yds. Historic building and rooms are well maintained. Standard European breakfast. Staff helpful and polite.
Stayed 1 night in May 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
It's major selling point is that it's right in the heart of the historic centre.
Stayed 3 nights in May 2025

8/10 Good

Alcira, san francisco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As stated above. It was a pleasant hotel, a bit too old and shabby, and unfortunately the ambient fragance throughout the public areas of the hotel is totally UNPLEASANT to my senses. I stayed at a newly converted quaint NH property in Mexico city in Jan 2024 and the freshner in public areas was exactly as UNPLEASANT and sickening 😑 as at Sintra.
Stayed 2 nights in May 2025

4/10 Poor

Marina

Disliked: Property conditions & facilities, room comfort

Feedback

I chose your hotel specifically because of its central location in Sintra, expecting comfort and quality that reflect the significance of this historic town. Unfortunately, my experience was deeply disappointing. The hotel is, frankly, unacceptably outdated. The elevator only works if you press and hold the button constantly. The restaurant serves uninspired sandwiches and lacks a proper lunch menu. The front desk is staffed by young receptionists who appear untrained and unable to answer the most basic questions about the area. One rainy day, I was given an umbrella which broke as soon as I opened it outside. On the evening before my departure, I requested a taxi — the next morning, the receptionist on duty had no idea about the request or my destination. There was, however, one excellent staff member — Francisco — whose professionalism stood out starkly. I made sure to ask his name because he was the only person in the hotel who truly knew what he was doing. Overall, every detail of the stay was weighed down by poor coordination and a lack of basic standards. This level of service — in the heart of a UNESCO-protected historic town — seriously damages the image of Sintra as a destination. I believe it’s important not to hide this truth.
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location Location Location

Centrally located next to the palace and shopping. Although the roads in that part of town are narrow and difficult to navigate, the on-site parking and close in location made it a perfect stop after a long day of travel. Would stay there again…maybe stay more than one night and explore Sintra more.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful property, and I would stay here again. It's very difficult to find, but once you do it's in a great location. Rooms are spacious and the beds are very comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location well appointed

Lovely place well located
Stayed 2 nights in Apr 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is in a brilliant position for exploring Sintra. The staff are very helpful and friendly. The breakfasts are wonderful and the views from the hotel are stunning. However, the hotel is advertised as having air conditioning. The management did not think it was necessary to actually switch the air conditioning on (this was in April). Therefore any fresh air intake was not available without heating an already too warm room. The consequence of this was that each morning the windows of our room had to be dried with towels (which we assume had contributed to the black mould around each of the windows in the room and sitting area). Of course during the day the windows could be opened but that was not possible at night. I think that advertising for hotels should make it clear that the air conditioning is available only at the management's discretion
Stayed 7 nights in Apr 2025

10/10 Excellent

Ann-filippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & service was amazing!
Stayed 3 nights in Apr 2025