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Palacio Ramalhete

4.0 star property

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Photo gallery for Palacio Ramalhete

Lobby
Exterior
Lounge
Property grounds
Suite (Pool) | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
Rua Das Janelas Verdes 92, Lisbon, 1200-692
  • Rossio Square
    ‪4 min drive‬
  • Avenida da Liberdade
    ‪4 min drive‬
  • Santa Justa Elevator
    ‪5 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪25 min drive‬

Room options

View all photos for Executive Double Room

Premium bedding, minibar, in-room safe, individually decorated

Executive Double Room

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually decorated

Suite

  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite (Pool)

Suite (Pool) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Pool)

  • 452 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Palacio Ramalhete

4-star guest house in Lisbon Old Town
Along with an outdoor pool, this smoke-free guesthouse has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, 24-hour room service, and a children's pool.
Palacio Ramalhete offers 16 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Satellite television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Palacio Ramalhete features an outdoor pool and a children's pool. The guesthouse offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This boutique guesthouse also offers a rooftop terrace, a library, and barbecue grills.

Palacio Ramalhete is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 10 per day (7536 ft away)
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Palacio Ramalhete
Palacio Ramalhete House
Palacio Ramalhete House Lisbon
Palacio Ramalhete Lisbon
Palacio Ramalhete Guesthouse Lisbon
Palacio Ramalhete Guesthouse
Palacio Ramalhete Lisbon
Palacio Ramalhete Guesthouse
Palacio Ramalhete Guesthouse Lisbon

Palacio Ramalhete Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 125 out of 172 reviews
Rating 8 - Good. 30 out of 172 reviews
Rating 6 - Okay. 13 out of 172 reviews
Rating 4 - Poor. 2 out of 172 reviews
Rating 2 - Terrible. 2 out of 172 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cecile

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ancient Palacio in a lovely and quiet neighborhood. Breakfasts were delicious. Staff was super nice and helpful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Claire

Stayed 3 nights in Nov 2024

10/10 Excellent

Francesco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Palacio Ramalhete was an exceptional experience and in many ways exceeded our expectations. The reception was welcoming and highly efficient even going as far as carrying our suitcases up the stairs to our room. The breakfast was delicious and served in a beautiful and magnificently decorated dining room. Most of all, the staff without exception (Suman, Subash, Saddam, Jessica & Isabella) could not be more accommodating adding their own personal touch to make our stay at the Palacio Ramalhete particularly memorable. Thank you to everyone at the Palacio Ramalhete for an outstanding stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Matin

Stayed 3 nights in Nov 2024

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was superb, the staff so helpful and friendly, the hotel itself was quirky and decorated with taste. There was so much choice for breakfast. The pool area was relaxing after a day out in Lisbon. I would recommend this hotel, 5 star
Stayed 4 nights in Oct 2024

10/10 Excellent

Bana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful old property. Impeccably decorated. Welcoming staff and excellent included breakfast. Beautiful cozy courtyards for afternoon ore late night cocktails. Small refreshing pool, no shallow end. No elevator and lots of stairs. Only suggestion might be hairdryer in bathroom and a no- slip bathmat or hand rail in bathtub/ shower.
Stayed 4 nights in Oct 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent and very helpful, especially when we had to buy train tickets on line and putting useful apps on our mobile. Breakfast was a real treat and totally delicious. The hotel was slightly out from the Centre but there were buses which stopped outside. A train and trams about 6 minutes walk and the metro was a short tram journey. We discovered Umbers were the best form of transport and very reasonable
Stayed 4 nights in Oct 2024

10/10 Excellent

gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

James, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming place in a very cute, less busy/touristy part of town easily accessible. Great rooms with loads of character. And nice staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful, historic building that oozed character and atmosphere. We were made exceptionally welcome and were touched to receive the gift of a bottle of wine to celebrate our fortieth wedding anniversary.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Irene Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local small gem of a hotel
What an amazing place to stay!! I was looking for a hotel near the waterfront before we went on a cruise. The staff was so welcoming, the hotel had such a lovely old world charm to it. We try to avoid stayiing in chains when we travel, this was a gem! We were able to walk to different areas of the city, felt like we were staying in a local neighborhood, not in a tourist area. We had many choices for restaurants in the area, had a great meal looking out at the river at Le Chat, fabulous view of the Christ statue across the way. We felt safe and secure, our room was very comfortable and the included breakfast (which was a surprise) was wonderful. We would definitely recommend a stay here if you want to fell like a local!! Be aware, you must be able to climb stairs to the interior of the hotel, we had help with our bags which was helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel with a traditional Portuguese vibe but with a twist. The hotel and service were all very nice, unfortunately the pool was under renovation when I was there and it wasn’t stated anywhere. Very nice breakfast menu.
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Do not recommend!!!
Would not recommend! We paid over $360 per night for a pool suite and they didn’t have a pool! It’s under construction with a large hole outside the room which was dangerous and ugly. We asked to change rooms and they said they were full so we asked for a refund so we could change hotels. They told us each day they were escalating the issue and would take care of us (effectively holding us hostage since we had pre paid the 3 days) and waited until check out to say the most they could offer was $200. Such a waste of money for an outdated hotel. The bar was never open, bedroom was on a street below side walk with bars on the windows, and unquestionably not the 5 stars they claim. We are reporting them to hotels.com
The “pool suite”
Stayed 3 nights in Apr 2024

8/10 Good

Amanda

Stayed 4 nights in Mar 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. So much character. Clean. Friendly staff. Great breakfast. Worked perfect for me. Enjoyed it. Would stay again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Kyriacos

Liked: Staff & service, property conditions & facilities, room comfort
Perfect Honeymoon spot
Great stay! We chose the Raphaël hotel for our honeymoon, it was really the perfect choice. The place is very romantic. The courtyards with plants and flowers are beautiful. The building has a lot of character. The staff is exceptional. Also the location is perfect! This is our favorite neighborhood in Lisbon. We will keep a great memory of our honeymoon. Thank you so much! Cali and Kyrie
Stayed 5 nights in Aug 2023

8/10 Good

Allan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really pleasant and friendly staff. Excellent breakfast. Would stay again, but would ask for a room that was not on the top floor as the ceiling height was not great for me.
Stayed 5 nights in May 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were the best ever, always right there to assist in any way. The property has a secluded feel except for street noise. Excellent breakfast and wine selection.
Stayed 4 nights in Mar 2023

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great - beautiful property -
Stayed 3 nights in Apr 2023