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Pestana Cidadela Cascais - Pousada & Art District

5.0 star property

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February 2025
March 2025

Photo gallery for Pestana Cidadela Cascais - Pousada & Art District

Exterior
2 restaurants, breakfast, lunch, dinner served; Portuguese cuisine
Superior Room, Marina View | Minibar, in-room safe, desk, blackout drapes
Exterior
Indoor pool, outdoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Pet friendly
  • Room service
  • Gym

Explore the area

Map
Fortaleza Da Cidadela, Av. D. Carlos I, Cascais, 2750-310
  • Santa Marta Lighthouse Museum
    ‪1 min walk‬
  • Cascais Marina
    ‪5 min walk‬
  • Cascais Citadel
    ‪5 min walk‬
  • Cascais (CAT)
    ‪28 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Marina View

Superior Room, Marina View | View from room

Superior Room, Marina View

  • 269 sq ft
  • Marina view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Superior Room, Balcony

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, Sea View

Suite, Sea View | Minibar, in-room safe, desk, blackout drapes

Suite, Sea View

  • 581 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 581 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (Extra Bed)

Minibar, in-room safe, desk, blackout drapes

Superior Room (Extra Bed)

  • Sleeps 3
  • 1 Double Bed

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About this property

Pestana Cidadela Cascais - Pousada & Art District

5-star Cascais pousada walkable to Ribeira Beach
Along with 2 restaurants, this smoke-free pousada has a marina and a full-service spa. WiFi in public areas is free. Additionally, an indoor pool, an outdoor pool, and a health club are onsite.
Pestana Cidadela Cascais - Pousada & Art District offers 126 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

A marina and a health club are featured at the pousada. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the pousada's full-service spa. Services include facials, body treatments, and manicures and pedicures.
In addition to a full-service spa, Pestana Cidadela Cascais - Pousada & Art District features a marina and an indoor pool. Dining is available at one of the pousada's 2 restaurants. Guests can unwind with a drink at one of the pousada's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This eco-certified pousada also offers an outdoor pool, a health club, and a sauna.

Pestana Cidadela Cascais - Pousada & Art District is a smoke-free property.

Taberna da Praca - This restaurant specializes in Portuguese cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting).
Lobby Bar - This lobby lounge serves light fare only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day)

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Lobby Bar
  • Maris Stella
  • Taberna da Praca

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 20 per day (984 ft away)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Property Registration Number 4609

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Pousada Cascais Cidadela Historic Art District
Pousada Cascais Cidadela Historic Hotel & Art District
Pousada Cidadela Historic Art District
Pousada Cidadela Historic Hotel & Art District
Pestana Cidadela Cascais Pousada Art District Hotel
Pestana Cidadela Pousada Art District Hotel
Pestana Cidadela Cascais Pousada Art District
Pestana Cidadela Pousada Art District Hotel
Pestana Cidadela Cascais Pousada Art District
Pestana Cidadela Pousada Art District
Pestana Cidadela Cascais - Pousada & Art District Cascais
Pestana Cidadela Cascais Pousada Art District Hotel
Pousada de Cascais Cidadela Historic Hotel Art District
Pestana Cidadela Art District
Pestana Cidadela Cascais Pousada Art District
Pestana Cidadela Cascais - Pousada & Art District Cascais

Pestana Cidadela Cascais - Pousada & Art District Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 327 out of 487 reviews" "
Rating 8 - Good. 110 out of 487 reviews" "
Rating 6 - Okay. 35 out of 487 reviews" "
Rating 4 - Poor. 9 out of 487 reviews" "
Rating 2 - Terrible. 6 out of 487 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Maj Anne-christine

Liked: Cleanliness
Beautiful , actually exceptionally well designed building and surrounding, the latter being the fact that the hotel is inside the citadel with interesting art galleries, next to the marina and the main city center. However, the stay did not meet our expectations. Despite having booked a room for three person (possible as per the search made) the room was prepared for two persons only, and to get another bed, towels, bath robes, cups etc for the third persons was not easy. Moreover the next morning despite call to the reception and talking to the spa staff, the sauna was not heated up to the requested level. And initially the reception did not recognize the VIP status and I had to specifically ask for it.
Stayed 1 night in Oct 2024

6/10 Okay

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice location wonderful staff. Ave rooms and not enough windows. Bar area quite corporate and echoes
Stayed 2 nights in Oct 2024

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Ironman Cascais. The staff is extremely welcoming and friendly. They helped with bike storage, allowed bikes in rooms, and opened breakfast early so athletes could eat before the competition.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience amazing breakfast and staff especially Paulo (luggage gent) and Naureen (waitress both lunch and breakfast) extremely helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pestana Cascais Stay
Very enjoyable stay. The hotel is ideally located in Cascais with beaches, major attractions and restaurants within 15-20 minute walk. Hotel design is quite unique given it’s in the old castle. Breakfast good with great views over the marina (watch for seagulls wanting your food though!) As other reviewers have noted, the corridors are long and some of rooms have steps leading to them - not an issue for me, but could be for those with any mobility considerations. Overall recommend this hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Arie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Ashleigh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool had a film of algae in the drains around the edges. The jacuzzi buttons on the indoor pool did not work (1 out of 4 worked). The outdoor pool - At one end in the bottom of the pool was an un-capped drain hole which if you stepped on it was painful. The decking around the outdoor pool was in poor repair. On one side of the pool was a small hole which had such high suction that it could trap fingers or worse, injure a child. As an adult it was hard to remove my hand from this suction hole. this was just below the water level. Other than the dangerous state of the outdoor pool, the hotel was great and the staff were brilliant.
Stayed 7 nights in Aug 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Was very convenient location. Pool was very small for a large hotel, hair dryer too hot.
Stayed 7 nights in Aug 2024

6/10 Okay

Miguel

Traveled with family
Disliked: Staff & service
When I booked I chose a room with a balcony and that was not what I got. It was relatively clean and the breakfast was good.
Stayed 3 nights in Aug 2024

6/10 Okay

Tor

Traveled with partner
Liked: Staff & service, amenities
Overall the hotel is ok but definitely not 5*. The communal areas are pretty shabby, as are some aspects of the room, and there is very little atmosphere. We also had to ask for our coffee pods to be refreshed every day. On the plus side the location is great, the building is historically interesting and the staff were friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only spent 1 night, but wish it was two! Great location and views.
Stayed 1 night in Jul 2024

10/10 Excellent

Seng Chin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A highlight of the stay was the staff. We found the staff very welcoming and helpful from check in to suggestions on places to see during our stay to help with restaurants reservations to breakfast. They are a credit to the hotel and Cascais.
Stayed 3 nights in Jul 2024

4/10 Poor

Paul

Traveled with group
Disliked: Staff & service
Did not receive vip gift, service was poor, long wait for coffee and breakfast. Poor signs to where things were. Room cleaned but no towels left had to ask for towels. Told later! Not a 5 star accommodation
Stayed 3 nights in Jul 2024

10/10 Excellent

Ariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

BARRY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are inside of actual castle. Absolutely beautiful location. Staff friendly and amazing. I’ll be back
Stayed 3 nights in Jun 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an amazing location. I will return!
Stayed 2 nights in Jun 2024

10/10 Excellent

Bernadette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was awesome, hotel was excellent.
Stayed 2 nights in Jun 2024

8/10 Good

luiz alves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel all round. Staff always cheerful and helpful. Quirky hotel within a castle. Short walk to town.
Stayed 5 nights in Jun 2024

10/10 Excellent

Shezel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff at this hotel were exceptional. My son left his mobile phone in the back of an Uber on the way out on Saturday evening and the staff (Sara and the main manager) were very helpful in tracking down the Uber driver and securing his phone back. i cannot fault the staff. Very accommodating and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Amazing stay. Love artwork throughout hotel and grounds. Such an unusual location inside a fortress. Great breakfast.
Stayed 5 nights in Jun 2024