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Pestana Rua Augusta - Lisboa

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pestana Rua Augusta - Lisboa

Premium Room (Corner) | Minibar, in-room safe, laptop workspace, blackout drapes
Bar (on property)
Superior Room (Plus) | Minibar, in-room safe, laptop workspace, blackout drapes
Junior Suite | Minibar, in-room safe, laptop workspace, blackout drapes
Exterior

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Rua do Comércio, 93 - 63, Lisbon, Lisboa, 1100-149
  • Rua Augusta Arch
    1 min walk
  • Pastelaria Néné
    1 min walk
  • Praça do Comércio Stop
    1 min walk
  • Lisbon (LIS-Humberto Delgado)
    24 min drive

Room options

View all photos for Classic Single Room (Cozy)

Classic Single Room (Cozy) | Minibar, in-room safe, laptop workspace, blackout drapes

Classic Single Room (Cozy)

  • 140 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Room

Classic Room | Minibar, in-room safe, laptop workspace, blackout drapes

Classic Room

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (Plus)

Superior Room (Plus) | Minibar, in-room safe, laptop workspace, blackout drapes

Superior Room (Plus)

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room (Corner)

Premium Room (Corner) | Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room (Corner)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

Shower, rainfall showerhead, hair dryer, towels

Family Suite

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room

Minibar, in-room safe, laptop workspace, blackout drapes

Superior Room

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Comfort Room (Interior)

Shower, rainfall showerhead, hair dryer, towels

Comfort Room (Interior)

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Property entrance

Hotel Santa Justa Lisboa

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.8 out of 5, Exceptional, (1001)
The price is $166
per night
$184 total
includes taxes & fees
Jan 8 - Jan 9
Hotel Santa Justa Lisboa

About this property

Pestana Rua Augusta - Lisboa

4-star hotel in Lisbon Old Town
A restaurant, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Pestana Rua Augusta - Lisboa offers 89 air-conditioned accommodations with iPod docking stations and minibars. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include laptop-compatible safes and phones. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Lisbon hotel also offers multilingual staff, tour/ticket assistance, and an elevator. A total renovation of this property was completed in June 2023.

Pestana Rua Augusta - Lisboa is a smoke-free property.

Pestana Rua Augusta - Lisboa has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator (35 inch wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • Destination fee: EUR 4 per person, per night. This fee does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 12082

Property is also known as

Pestana Rua Augusta Lisboa
Pestana Rua Augusta - Lisboa Hotel
Pestana Rua Augusta - Lisboa Lisbon
Pestana Rua Augusta - Lisboa Hotel Lisbon

Pestana Rua Augusta - Lisboa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 311 out of 353 reviews" "
Rating 8 - Good. 34 out of 353 reviews" "
Rating 6 - Okay. 6 out of 353 reviews" "
Rating 4 - Poor. 0 out of 353 reviews" "
Rating 2 - Terrible. 2 out of 353 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

KYUDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

nader

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Ehab

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and the location is prime, but I wish they had more amenities like a gym or a rooftop bar.
Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service
I would give this hotel 2 star
This hotel should absolutely not get 4 stars. Compared to other 4 star hotels in Lisbon Ive stayed I would give it 2 stars. The check in service was terrible, confusing and disorganized. There was no welcome smile to greet us. There are two people standing behind a bar desk who don't seem to even pretend to be nice. That's the only service you get during the whole stay. No one to help with luggage or no concierge to help with recommendations . The same two people do everything. No wonder they are disinterested in the guests. You may as well be staying in an apartment . Be aware that breakfast is not included. We had a corner room which had no cupboard space, only hanging space with 6 hangers and I felt we were camping in an apartment as we had to keep our clothes in our suitcases. Side bed tables are impractical for a hotel stay .Beds were comfortable. Location was excellent but very busy and noisy almost all day and night, if you open the windows for fresh air. The nearby streets were closed off so ubers and taxis cant come to the hotel which is very inconvenient. I would never recommend this hotel to anyone. There are really far better ones for the same price in Lisbon. I chose it because of its good recommendations .
Stayed 3 nights in Sep 2024

10/10 Excellent

jill, saskatoon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with comfortable beds and helpful staff. The restaurant on site serves fresh and delicious food. everything is extraordinarily clean and well-maintained. The hotel is quiet, even though it is very centrally located.
Stayed 3 nights in Sep 2024

10/10 Excellent

Roberto Augusto

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy and cosy, on a convenient location. Many attractions, restaurants and shopping at walking distance.
Stayed 1 night in Sep 2024

10/10 Excellent

Coline

Liked: Cleanliness, staff & service
I didn’t like broken bedside table
Stayed 3 nights in Sep 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room. Modern. Great location.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Front desk staff was exvellent
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

kathryn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect about Pestana!
Stayed 3 nights in Sep 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Quiet. Clean Rooms lovely and decorated nice with high ceilings
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 7 nights in Sep 2024

10/10 Excellent

PAUL, palm beach

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Staff was very helpful and went out of their way for us. Hotel is right next to arch. Rooms were clean, comfortable
Stayed 7 nights in Sep 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 1 night in Sep 2024

10/10 Excellent

oluwatoyin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and attentive staff. Lovely environment
Stayed 3 nights in Sep 2024

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Stacey

Liked: Cleanliness, property conditions & facilities
This property was very charming, staff gave great recommendations and the location was perfect!
Stayed 3 nights in Aug 2024

8/10 Good

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities
My only frustration was. The shower drain did not drain. We continually had the shower trying to overflow on us. As well, I had to go ask for a toilet paper one morning because after they clean the room that they are not restock the toilet paper.
Stayed 3 nights in Sep 2024

10/10 Excellent

PAUL, palm beach

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Location,location, Location. We could walk to everything we were interested in. Very safe neighborhood. Pleasant staff. Clean room. They change sheets every day!
Stayed 1 night in Sep 2024

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location & still quiet for sleeping. Staff were exceptionally friendly room was lovely.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

IVETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building and it's in the center of everything. Need of bell person so they can help with Luggage.
Stayed 1 night in Aug 2024