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Pousada Alfama

4.0 star property

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Photo gallery for Pousada Alfama

Bar (on property)
Creator video
Comfort Double Room, Balcony | Minibar, in-room safe, laptop workspace, soundproofing
Terrace/patio
Hallway

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free WiFi
$184
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
Rua de São Tomé nº 76, Lisbon, Lisboa, 1100
  • Place, Castle of São Jorge
    ‪3 min walk‬
  • Place, Lisbon Cathedral
    ‪5 min walk‬
  • Place, Rossio Square
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Mansarda

Mansarda | Minibar, in-room safe, laptop workspace, soundproofing

Mansarda

9.0 out of 10
Wonderful
(7 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony | Minibar, in-room safe, laptop workspace, soundproofing

Comfort Double Room, Balcony

8.4 out of 10
Very good
(11 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Terrace

Comfort Double Room, Terrace | Minibar, in-room safe, laptop workspace, soundproofing

Comfort Double Room, Terrace

8.8 out of 10
Excellent
(5 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, River View

Superior Double Room, River View | View from room

Superior Double Room, River View

8.8 out of 10
Excellent
(6 reviews)
  • 194 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

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About this property

Pousada Alfama

4-star hotel in Lisbon City Center
Along with a bar/lounge, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance. Change of towels is available on request.
Pousada Alfama offers 42 accommodations with minibars and safes. 43-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Pousada Alfama features multilingual staff, concierge services, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink.

Pousada Alfama is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:00 AM and on weekends between 7:30 AM and noon.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to noon on weekends; EUR 16 per person
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Magnifying mirror
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 16 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 11366

Property is also known as

Pousada Alfama Hotel
Pousada Alfama Lisbon
Pousada Alfama Hotel Lisbon

Pousada Alfama Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 197 out of 224 reviews
Rating 8 - Good. 22 out of 224 reviews
Rating 6 - Okay. 2 out of 224 reviews
Rating 4 - Poor. 1 out of 224 reviews
Rating 2 - Terrible. 2 out of 224 reviews

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Art in the courtyard.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night stay

Most amazing beautiful hotel. Well kept, clean & in the old part of town. The staff are super friendly, especially the night porter he was so lovely.
Stayed 3 nights in Jul 2025

10/10 Excellent

christopher, Fairfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great location. Awesome breakfast and staff. Rooms nice, quiet and dark. Nice firm bed and pillows. Lots of restaurants around.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maiada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel in the heart of Alfama. Has a gorgeous view of the city and only a 15 minute walk to the center of Lisbon.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so friendly and helpful, making us feel at home. The location was great, just a short walk down to central Lisbon and a stones throw from the old town.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cesar

Liked: Amenities
Great place
Stayed 2 nights in Jun 2025

10/10 Excellent

Milena

Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Stayed 1 night in Jul 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Salvador

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was wonderful. We loved the hotel- very elegant and intimate. The staff was very helpful. The breakfast was included in our stay and was exceptional.
Stayed 7 nights in May 2025

10/10 Excellent

Andrew Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly, near the castle and cathedral which we liked, although as Lisbon is such a large city, location may not suit all. Easy access to centre though, 10-15 min walk and good tram and Uber service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The photos of the types of bedroom on both the hotel's website and Expedia's are misleading, and we were initially put in a room that the hotel claimed was a Superior River View Plus, but, despite a view of the river, felt small and did not have the larger balcony as shown in the photo. It was in the roof, and felt much more like a Mansarda room (the rooms in the "attic"). However, following my complaint about this, we were put in what we were told was another Superior River View Plus but this was on the floor below and felt more spacious and was the same as the photo. After this initial glitch, our only other criticism of this otherwise beautiful hotel was the fact that there were no tea/coffee-making facilities in the bedrooms. There is a coffee machine on the ground floor that guests can use free of charge, but if you're looking forward to a coffee in bed as you wake up, it's not very practical. The staff were very friendly and helpful. I would certainly stay here again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff. Very clean
Stayed 4 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Im the heart of the city. Great location,
Stayed 1 night in Jun 2025

10/10 Excellent

Paul Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Katherine

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located hotel in the Alfama district. Dedicated staff added friendly faces to the stay. Lovely rooms and great views. Staff was accommodating to our travel plans. Highly recommend adding the breakfast to the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Stayed 2 nights in Jun 2025

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
The property was very central to everything. The courtyard in the front with the Famous Panda wall Artwork was fabulous to enjoy breakfast or drinks. The ocean view from the patio was beautiful, if your room faced the front this was your view. We had the room in the back with a larger sitting area on the first floor. Quieter on the back side. There was complimentary coffee and water 24hrs a day. We would definitely return and stay at Pousada Alfama again.
Stayed 5 nights in Jun 2025

2/10 Terrible

Deborah

Traveled with family
Disliked: Amenities, property conditions & facilities
This is the first negative review I have ever written. The hotel is in a great location in Alfama but it is incredibly noisy. There was loud music playing throughout the night making it very difficult to sleep. The rooms are very tiny. The staff were unfriendly and, at times, downright rude. There is a nice breakfast included but they refused to let us eat it one morning because it was not quite 7:30. We had a booked tour and had to leave at 7:30 but the breakfast was out and available. They told us we were not allowed to have it. They were not nice about it. I would not recommend this hotel. There are many other options available.
Stayed 3 nights in May 2025

10/10 Excellent

Jackson

Stayed 6 nights in May 2025

10/10 Excellent

Elizabeth, Waban

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, good breakfast, comfortable room. The area is very congested, although it is very convenient to many Lisbon sights and food restaurants. It is very quiet inside the hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Alfama

We went for a long weekend. The staff were excellent, very friendly and very helpful. The only thing I wasn’t pleased with was the bed. It was a little bit too hard for me, that’s my opinion because I don’t like hard beds,those who do ,would love it. The room was lovely very pleasant. we had a garden view. we were very central . we managed to walk all around Alfama.
Stayed 3 nights in May 2025