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Pousada Alfama

4.0 star property

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Photo gallery for Pousada Alfama

Bar (on property)
Lobby sitting area
Hallway
Terrace/patio
Comfort Double Room, Balcony | 1 bedroom, minibar, in-room safe, laptop workspace

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rua de São Tomé nº 76, Lisbon, Lisboa, 1100
  • Castle of São Jorge
    ‪3 min walk‬
  • Rossio Square
    ‪8 min walk‬
  • Avenida da Liberdade
    ‪15 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Superior Double Room, River View

Superior Double Room, River View | View from room

Superior Double Room, River View

8.8 out of 10
Excellent
(6 reviews)
  • 194 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Mansarda

Mansarda | 1 bedroom, minibar, in-room safe, laptop workspace

Mansarda

9.0 out of 10
Wonderful
(7 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Terrace

Comfort Double Room, Terrace | 1 bedroom, minibar, in-room safe, laptop workspace

Comfort Double Room, Terrace

9.6 out of 10
Exceptional
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony | 1 bedroom, minibar, in-room safe, laptop workspace

Comfort Double Room, Balcony

8.4 out of 10
Very good
(11 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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Bar (on property)

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About this property

Pousada Alfama

4-star hotel in Lisbon Old Town
Along with a bar/lounge, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance. Change of towels is available on request.
Pousada Alfama offers 42 accommodations with minibars and safes. 43-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Pousada Alfama features multilingual staff, concierge services, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink.

Pousada Alfama is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:00 AM and on weekends between 7:30 AM and noon.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to noon on weekends; EUR 15 per person
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Magnifying mirror
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 11366

Property is also known as

Pousada Alfama Hotel
Pousada Alfama Lisbon
Pousada Alfama Hotel Lisbon

Pousada Alfama Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 170 out of 193 reviews
Rating 8 - Good. 18 out of 193 reviews
Rating 6 - Okay. 2 out of 193 reviews
Rating 4 - Poor. 1 out of 193 reviews
Rating 2 - Terrible. 2 out of 193 reviews

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mairaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlene, Coquitlam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and property. While the room was small, it worked well for our 1st night in Lisbon. The staff were excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Ulrich

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 2 nights in Mar 2025

10/10 Excellent

Aleida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Ryan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Room is the size of a closet.

We have traveled a lot and during all my years in travel this was the second smallest room that I ever stayed in. It was a size of a closet. There was no place to even open your suitcase, no place to sit, you had to watch your head to get out of bed because of the angled ceiling. The shower is like in the RV. On top of it AC is regulated by the staff downstairs and if you want it on, you have to ask them to turn it on. If you want to have a temperature change, you have to ask them downstairs to do so. The view is of the wall and the back of the biuldings but they charge more for it. Anyway I would never stay there.
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for walking to sites such as the fortress and main cathedral. Lots of eating options. Hotel quite modern in refurbished building and very, very clean. Some noise on street side but great view of harbor. Staff generally quite helpful but occasionally surprisingly ignorant ( e.g., location and options for going to tile museum). We used taxis and Uber and generally walked. Having a personal car in this area is rank insanity. Overall, highly recommend this hotel.
Stayed 3 nights in Apr 2025

8/10 Good

nick

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is convenient for Alfama attractions.Room was spotless and the lovelly view from the window was of the sea front and the roof tops of the houses below. Staff were fantastic and so helpful. Breakfast was ok but nothing special.If returning I would probably go and use one of the many restaurants situated nearby. Overall a good experience but be prepared for the ongoing noise from the rumbling of the tramway rails both from the trams themselves and the many other vehicles crossing them.From very early until very late.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jodi Ann

Liked: Cleanliness, staff & service, property conditions & facilities
An absolutely amazing experience from check in to check out. Very attentive staff that went th extra mile to arrnage reservatioms, answer questions and take care of me. A wonderful buffet breakfast and evening snacks and drinks in a charming lounge in the lobby. Room was dmall but oh so cozy and had everything I needed to feel at home. Overloomong a viewpoint, listening to the hustle and buatle of city was wonderful. Quoet at night. Thank you for an amazing stay and your kind hospitality!
Stayed 3 nights in Mar 2025

10/10 Excellent

Kleopatra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Centrally located in Alfama. Unique charm with a bit of history. Nice staff. Cost paid on wotif doesn’t include city tax, was about 60 euros due at check out. Well worth the price for central location and high quality hotel. Daily temporary hold on card, small amounts that should be refunded after check out.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ashlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay the location was quiet at night but had just enough going on during the day to stay entertained
Stayed 3 nights in Mar 2025

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Stayed 4 nights in Feb 2025

2/10 Terrible

Melanie

Stayed 3 nights in Feb 2025

10/10 Excellent

Mihaela

Stayed 1 night in Feb 2025

10/10 Excellent

Michael Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly and helpful staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Alfama! Super cool One.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small and charming

This is a newer, well maintained hotel in a great location. Although it’s on a very busy street, the soundproofing is excellent. The rooms are SMALL, with very little space to unpack anything, so if you like to spread out in your room, this may not be the place for you. Delicious breakfast every morning, friendly and helpful staff. Great value for money.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in heart of the old town. Comfortable rooms, great service and breakfast. Very walkable for all central Lisbon attractions
Stayed 3 nights in Feb 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, comfortable and super personality
Stayed 3 nights in Feb 2025

8/10 Good

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP Access through Expedia is great - we loved getting a handwritten note and a bottle of wine upon arrival! The Alfama district had a lot of people asking for handouts and did not feel very safe.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so cozy, clean, quiet and perfectly located. I will stay here again. Very welcoming!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

EATSON

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to start by saying the staff was kind and friendly, but the pillows are uncomfortable. The bed is cozy, we enjoyed the room, but they did not provide body lotion or wash clothes in the room.
Stayed 5 nights in Feb 2025