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Pousada Palácio de Queluz – Historic Hotel

4.0 star property

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Photo gallery for Pousada Palácio de Queluz – Historic Hotel

Lobby
Exterior
Interior
Exterior
Minibar, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Largo Palacio Nacional, Queluz, Sintra, 2745191
  • Queluz National Palace
    ‪2 min walk‬
  • Estádio da Luz
    ‪10 min drive‬
  • Belém Tower
    ‪12 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪22 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Lobby

NH Sintra Centro

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (1000)
The price is $234
per night
$253 total
includes taxes & fees
May 8 - May 9
NH Sintra Centro

About this property

Pousada Palácio de Queluz – Historic Hotel

4-star pousada in Queluz
This smoke-free pousada features a bar/lounge, concierge services, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Pousada Palácio de Queluz – Historic Hotel offers 26 accommodations with minibars and safes. LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Pousada Palácio de Queluz – Historic Hotel features multilingual staff, concierge services, and laundry facilities. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This eco-certified pousada also offers dry cleaning/laundry services, room service (during limited hours), and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Pousada Palácio de Queluz – Historic Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Property Registration Number 1506

Property is also known as

Pousada Queluz Lisboa Dona Maria I
Pousada Queluz Lisboa Dona Maria I Hotel
Pousada Queluz Lisboa Dona Maria I Hotel Sintra
Pousada Queluz Lisboa Dona Maria I Sintra
Pousada Palácio Queluz Historic Hotel Sintra
Pousada Palácio Queluz Historic Hotel
Pousada Palácio Queluz Historic Sintra
Pousada Palácio Queluz Historic Hotel Sintra
Pousada Palácio Queluz Historic Hotel
Pousada Palácio Queluz Historic Sintra
Pousada Palácio Queluz Historic
Pousada (Portugal) Pousada Palácio de Queluz – Historic Hotel
Pousada Palácio de Queluz – Historic Hotel Sintra
Pousada de Queluz / Lisboa Dona Maria I
Palacio Queluz Historic Sintra
Pousada Palácio de Queluz – Historic Hotel Sintra
Pousada Palácio de Queluz – Historic Hotel Pousada (Portugal)

Pousada Palácio de Queluz – Historic Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 150 out of 262 reviews
Rating 8 - Good. 75 out of 262 reviews
Rating 6 - Okay. 26 out of 262 reviews
Rating 4 - Poor. 8 out of 262 reviews
Rating 2 - Terrible. 3 out of 262 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Ralph

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

ramin

Liked: Staff & service, property conditions & facilities
Very clean and comfortable rooms , not good location to city center but can use taxi ( not expensive) need more electricity outlet amd more lightning in rooms, better change carpets, amazing breakfast
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very nice place for short stay, clean and quiet and perfectly located
Stayed 2 nights in Sep 2024

2/10 Terrible

Mandana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Vicki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very lovely hotel. We only stayed over night but I would definitely book there again!
Stayed 1 night in Jul 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was beautiful and very comfortable. João was so hospitable and friendly when we checked in and also when we left.
Stayed 1 night in Jul 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff. Beautiful area
Stayed 2 nights in May 2024

6/10 Okay

VALDEMAR

Liked: Cleanliness
Old, no restaurant! Not a pousada anymore
Stayed 2 nights in May 2024

10/10 Excellent

Douglas, Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very helpful and the guest room, lobby and breakfast room and food were excellent!
Stayed 3 nights in Apr 2024

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and a lovely property. Very convenient for travel into Lisbon or to Sintra. We thoroughly enjoyed our stay and would highly recommend this property.
Stayed 5 nights in Mar 2024

10/10 Excellent

Detlef

Stayed 2 nights in Mar 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lacking various amenities, like a pool, spa, restaurant, etc.
Stayed 1 night in Mar 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and friendlty
Stayed 2 nights in Mar 2024

10/10 Excellent

Laurence

Liked: Cleanliness, property conditions & facilities, room comfort

2nd overnight on road trip.

Lovely quiet setting. Very comfortable accommodation with pleasant lounge and good breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Single night stay February 2024

Very clean and comfortable with character and excellent service from staff.
Stayed 1 night in Feb 2024

10/10 Excellent

ABIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service including front desk staff and kitchen/bar staff. Breakfast was fantastic with excellent customer service. Beautiful palace next door. We greatly enjoyed our stay.

10/10 Excellent

leonor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so professional and helpful. It was always a pleasure to greet them, they were very knowledgeable of the transportation & sites.
Stayed 7 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Interesting experience

I wanted to experience famous “Pousada”. Actually, it was interesting architecture, and it was just in front of the old palace.
Stayed 2 nights in Dec 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Iordanka

Stayed 1 night in Dec 2023

10/10 Excellent

Tanya, Salt Lake City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for our first night in Portugal. Quiet, easy to walk around. Uber from LIS was less than $20, about 20 min drive. Everything at hotel was great.
Stayed 1 night in Nov 2023

8/10 Good

Kjell Gunnar

Stayed 1 night in Oct 2023

10/10 Excellent

Kim

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just charming - no restaurant on site but don’t fret there are lovely restaurants in the vicinity. Breakfast is onsite and they provide a great spread. The area Surrounding the hotel makes this a five star
Stayed 1 night in Oct 2023