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Pousada Palácio de Queluz – Historic Hotel

4.0 star property

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Photo gallery for Pousada Palácio de Queluz – Historic Hotel

Interior
Exterior
Interior
Minibar, in-room safe, desk, blackout drapes
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Largo Palacio Nacional, Queluz, Sintra, 2745191
  • Queluz National Palace
    ‪2 min walk‬
  • Estádio da Luz
    ‪10 min drive‬
  • Belém Tower
    ‪12 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪22 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

NH Sintra Centro

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (1008)
$148 nightly
The price is $148 total
includes taxes & fees
NH Sintra Centro

About this property

Pousada Palácio de Queluz – Historic Hotel

4-star pousada in Queluz
This smoke-free pousada features a bar/lounge, concierge services, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Pousada Palácio de Queluz – Historic Hotel offers 26 accommodations with minibars and safes. LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Pousada Palácio de Queluz – Historic Hotel features multilingual staff, concierge services, and laundry facilities. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This eco-certified pousada also offers dry cleaning/laundry services, room service (during limited hours), and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Pousada Palácio de Queluz – Historic Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Property Registration Number 1506

Property is also known as

Pousada Queluz Lisboa Dona Maria I
Pousada Queluz Lisboa Dona Maria I Hotel
Pousada Queluz Lisboa Dona Maria I Hotel Sintra
Pousada Queluz Lisboa Dona Maria I Sintra
Pousada Palácio Queluz Historic Hotel Sintra
Pousada Palácio Queluz Historic Hotel
Pousada Palácio Queluz Historic Sintra
Pousada Palácio Queluz Historic Hotel Sintra
Pousada Palácio Queluz Historic Hotel
Pousada Palácio Queluz Historic Sintra
Pousada Palácio Queluz Historic
Pousada (Portugal) Pousada Palácio de Queluz – Historic Hotel
Pousada Palácio de Queluz – Historic Hotel Sintra
Pousada de Queluz / Lisboa Dona Maria I
Palacio Queluz Historic Sintra
Pousada Palácio de Queluz – Historic Hotel Sintra
Pousada Palácio de Queluz – Historic Hotel Pousada (Portugal)

Pousada Palácio de Queluz – Historic Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 152 out of 265 reviews
Rating 8 - Good. 76 out of 265 reviews
Rating 6 - Okay. 26 out of 265 reviews
Rating 4 - Poor. 8 out of 265 reviews
Rating 2 - Terrible. 3 out of 265 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with family
Liked: Amenities
The staff, particularly the man at the check in desk, were wonderful. Delicious breakfast, comfortable room
Stayed 1 night in May 2025

10/10 Excellent

haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and property. Limited dining
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful hotel with amazing breakfast

The palace was a unique and delightful hotel. We ate dinner at the wine bar across the parking lot which was delicious. The complementary wine was a treat. The breakfast was one of my favorites in all my travels. Super friendly staff. I highly recommend this accommodation.
Stayed 1 night in Apr 2025

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jack Edward, HAMILTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property directly across fro the stunning National Palace. The most incredible helpful staff and an outstanding buffet breakfast. Our room was spacious and clean and free parking was available and very convenient Close to the railway station for easy access into Lisbon and Sintra. There were some restaurants close to the hotel. The town of Queluz it self around the hotel is somewhat run down but does not distract from the wonderful hotel and staff
Stayed 7 nights in Mar 2025

8/10 Good

Achim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace beauty

The posada is a historic building. The hotel has its age yet is kept well. Beds were good, so was the breakfast. Most recognition goes to the staff who were very nice and helpful in terms e.g. where to eat. Good location also for trips to Cascais, Sintra or Lisbon.
Stayed 3 nights in Mar 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so wonderful and make you feel like family. I hope this never changes. The breakfast buffet was absolutely amazing with such a great choice for everyone. Situated in a convenient part of the city
Stayed 3 nights in Feb 2025

10/10 Excellent

Jaridom, Farmington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located right across from the Queluz palace. Rooms are very nice. Many walkable dining options nearby. Plenty of free parking in front and to the side of the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Ralph

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

ramin

Liked: Staff & service, property conditions & facilities
Very clean and comfortable rooms , not good location to city center but can use taxi ( not expensive) need more electricity outlet amd more lightning in rooms, better change carpets, amazing breakfast
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very nice place for short stay, clean and quiet and perfectly located
Stayed 2 nights in Sep 2024

2/10 Terrible

Mandana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Vicki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very lovely hotel. We only stayed over night but I would definitely book there again!
Stayed 1 night in Jul 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was beautiful and very comfortable. João was so hospitable and friendly when we checked in and also when we left.
Stayed 1 night in Jul 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff. Beautiful area
Stayed 2 nights in May 2024

6/10 Okay

VALDEMAR

Liked: Cleanliness
Old, no restaurant! Not a pousada anymore
Stayed 2 nights in May 2024

10/10 Excellent

Douglas, Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very helpful and the guest room, lobby and breakfast room and food were excellent!
Stayed 3 nights in Apr 2024

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and a lovely property. Very convenient for travel into Lisbon or to Sintra. We thoroughly enjoyed our stay and would highly recommend this property.
Stayed 5 nights in Mar 2024

10/10 Excellent

Detlef

Stayed 2 nights in Mar 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lacking various amenities, like a pool, spa, restaurant, etc.
Stayed 1 night in Mar 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and friendlty
Stayed 2 nights in Mar 2024

10/10 Excellent

Laurence

Liked: Cleanliness, property conditions & facilities, room comfort

2nd overnight on road trip.

Lovely quiet setting. Very comfortable accommodation with pleasant lounge and good breakfast.
Stayed 1 night in Feb 2024