Rossio Plaza Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

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Exterior
Interior detail
Reception
Exterior
Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua do Ouro, 266, Lisbon, 1100-581
  • Santa Justa Elevator
    ‪1 min walk‬
  • Carmo Convent
    ‪2 min walk‬
  • Rossio Square
    ‪2 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪31 min drive‬

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About this property

Rossio Plaza Hotel

3-star Lisbon hotel, connected to a rail/subway station in Lisbon Old Town
Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Rossio Plaza Hotel offers 62 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Rossio Plaza Hotel features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Lisbon hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator.

Rossio Plaza Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:30 AM and 10:30 AM on weekdays.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 7.50 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.50 for children
  • Airport shuttle fee: EUR 60 per room (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number 12152

Property is also known as

Rossio Plaza Hotel Hotel
Rossio Plaza Hotel Lisbon
Rossio Plaza Hotel Hotel Lisbon

Rossio Plaza Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 988 out of 1324 reviews" "
Rating 8 - Good. 258 out of 1324 reviews" "
Rating 6 - Okay. 53 out of 1324 reviews" "
Rating 4 - Poor. 15 out of 1324 reviews" "
Rating 2 - Terrible. 10 out of 1324 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

dianne

Traveled with partner
Liked: Cleanliness, staff & service
We had stayed there last week on arrival & everything was lovely. This time we were put on the side that did not have first floor elevator, The front desk fellow helped carry both our bags to our room- very helpful But we had to drag 2 heavy bags down a large flight of stairs. Beds on this side were not great & sheets only came up half way. Not the best stay for our last day in Lisbon.
Stayed 1 night in Oct 2024

10/10 Excellent

BEV

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Room was clean. Close to water and attractions in area. Lots of dining close by. No parking, Uber was easy. One improvement could be a better blackout blind very bright hotel lights across the street and blinds allow light to leak on top and sides.
Stayed 4 nights in Oct 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressive property in a great location.
Stayed 7 nights in Oct 2024

6/10 Okay

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service
Convenient for walking to main tourist attractions and metro/train stations. Construction on the building next to it covered up the window so it was a very dark room. It was cute and adequate, but smell of sewage in entryway was unpleasant. The hotel staff are very friendly and offer portuguese pasteries and port wine upon arrival, as well as restaurant and tourism recommendations.
Stayed 2 nights in Oct 2024

8/10 Good

Melanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient
Very convenient location. Small hotel. Not a lot of amenities but that isn't why you stay here. Could walk everywhere. We asked for 2 single beds as we were friends travelling together. Unfortunately, they couldn't give us one with 2 beds so we squeezed into a Queen bed together. Not optimal.
Stayed 2 nights in Oct 2024

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room, the location of the hotel (walking distrance to everything we wanted to see), the breakfast and especially the staff. There was an employee whose name I wish I remembered. He was extremely helpful, especially when I left my phone in a local restaurant. He was also very friendly and made a wonderful impression on us.
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rossio Plaza Hotel was clean and really conveniently place to walkable distance to many attractions. The offer a breakfast with lots of choices in pastries, fruits , yogurt and eggs and more. Great place to stay for the price. I would go back !
Stayed 3 nights in Oct 2024

10/10 Excellent

Lisa Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with room . Hotel in good location and staff were extremely helpful and polite .
Stayed 3 nights in Oct 2024

8/10 Good

JoAnne

Traveled with partner
Liked: Cleanliness, staff & service
Good location near the sites of Lisbon but the rooms are super small so ok for a few nights; breakfast overpriced at 15 euros per person but delicious!
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff provided exceptional and very genuine service. They were very welcoming and helpful. The location of the hotel was very convenient to the Metro, the waterfront, shopping and lots of good pastry shops. I would highly recommend this hotel and stay here again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Ingrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff, clean and functional room, modern decor, nice breakfast and brilliant location: very central, a few minutes from Barrio Alto and Praça do Comercio but also from Rossio station which takes you to Sintra and Queluz.
Stayed 4 nights in Oct 2024

10/10 Excellent

Hal, Lewis Center

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel … will stay there again on next visit to Lisbon.
Stayed 4 nights in Oct 2024

10/10 Excellent

Donovan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in the perfect location to get around Lisbon. Rooms are spacious. Staff couldn’t be more helpful. Would highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of old part of Lisbon. Very clean and quiet
Stayed 3 nights in Oct 2024

10/10 Excellent

Mirtita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a perfect location, the Hotel was lovely. I didn’t really rate the breakfast or the attention of the staff working breakfast who were not attentive at all. We had to keep taking our own plates to them to clear them off our table and keep taking our rubbish to them. There was only us and another couple in there so could not say it was because they were busy. needless to say we only had BFAST that one day. It is walkable to all the spots that show on the Hop on Hop off bus, and smack bang in the City Centre. It is also across the road from Elevador De Santa Justa. The reception staff were all a perfect 10, with stand outs being Daniel and I feel like I want to say Reginald (Brazilian Guy) sorry think his name is incorrect but were amazing and very attentive to anything we needed including helping us book our train tickets to Porto and printing for us. I would def stay at this place again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lei

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best spot to go around in the city!
Stayed 3 nights in Oct 2024

8/10 Good

fredrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great - friendly, courteous and efficient. The room is just too small - absolutely no storage room for clothes or suitcases. The hotel is in an excellent location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel staff is awesome and breakfast very good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms and great location. Hotel has a very Scandinavian feel and appearance.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central hotel near to all the attractions. Easily walkable to both the Metro and Rossio Station. Masses of places to eat and drink close by
Stayed 5 nights in Oct 2024

10/10 Excellent

Mervin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Mark, Redcliff

Traveled with partner
Liked: Cleanliness
The room we stayed in was clean and quite nice and comfortable. The check in and out process was challenging with the small space in the lobby. We did not stay in the building where the lobby was but in a building just down the street and the odour in the entrance and stairwells smelled like sewer. The hotel tried to cover with a scent but not successfully. The warmer it was, the worse the odour.
Stayed 4 nights in Oct 2024

10/10 Excellent

Randolph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Friendly staff. Excellent breakfast buffet. Convenient.
Stayed 4 nights in Oct 2024

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, staff & service, amenities
Service was excellent!
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location in old city. Walkable distance to most places Friendly helpful staff welcomes with glass of Porto and torta de nata pastries Recently renovated clean convenient rooms Very good breakfast
Stayed 1 night in Oct 2024