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Rossio Plaza Hotel

3.0 star property

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Photo gallery for Rossio Plaza Hotel

Exterior
Property amenity
Reception
Interior detail
Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua do Ouro, 266, Lisbon, 1100-581
  • Santa Justa Elevator
    ‪1 min walk‬
  • Rossio Square
    ‪2 min walk‬
  • Avenida da Liberdade
    ‪7 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Standard Double or Twin Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Superior Double or Twin Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Mansard Room

Mansard Room | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Mansard Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Rossio Plaza Hotel

3-star Lisbon hotel, connected to a rail/subway station in Baixa
Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Rossio Plaza Hotel offers 62 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Rossio Plaza Hotel features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Lisbon hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator.

Rossio Plaza Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:30 AM and 10:30 AM on weekdays.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 7.50 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.50 for children
  • Airport shuttle fee: EUR 60 per room (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 12152

Property is also known as

Rossio Plaza Hotel Hotel
Rossio Plaza Hotel Lisbon
Rossio Plaza Hotel Hotel Lisbon

Rossio Plaza Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 970 out of 1314 reviews
Rating 8 - Good. 260 out of 1314 reviews
Rating 6 - Okay. 58 out of 1314 reviews
Rating 4 - Poor. 16 out of 1314 reviews
Rating 2 - Terrible. 10 out of 1314 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rossio Hotel is in a very convenient location in the city centre. I was there for 6 nights. Staying in the relatively flat centre gives you the choice of walking the hills or not. All day trips that I booked had their meeting spot just a 5 minute walk away. The hotel staff were extremely friendly and the hotel itself was spotless. The morning breakfast offered a good variety and the staff there were also very friendly. . I would recommend Rossio Hotel !!
Stayed 1 night in Mar 2025

10/10 Excellent

Begzat

Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the centre of Lisbon metres from Santa Justa Lift. Modern rooms with usual amenities including fridge etc. Check in fast and easy and breakfast was lovely with lots of choice. I would highly recommend staying in this hotel.
Stayed 4 nights in Feb 2025

6/10 Okay

Alicia

Disliked: Cleanliness, property conditions & facilities
Room was smaller than expected. Bathroom wasn’t clean and had un washed cups. Location was great though.
Stayed 5 nights in Feb 2025

4/10 Poor

Pauline, CHANCE COVE

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Stayed for 7 nights, for just under $2,000Cdn and yet there was no shampoo or decent soap in the room, you were limited to just 4 free coffees and even though we put the sign on the door requesting the room to be cleaned for 3 straight mornings, it never was. We had to ask reception where the so called dining room was for breakfast on our last day as well as asking for a kettle in the room after the first day. The rooms are not equipped for Europeans at all. The elevator smells pretty bad even though it was clean. Not a great place and certainly not worth the money.
Stayed 7 nights in Feb 2025

10/10 Excellent

Roberto M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
from the moment we arrive the staff was very accommodating and helpful. The place is great to visit the city
Stayed 4 nights in Feb 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff

Fantastic stay. Great location. Friendly and helpful front desk. Of all my stays in Europe this rates at the top stay. Would definitely recommend!
Stayed 7 nights in Feb 2025

8/10 Good

Paggie

Liked: Cleanliness
Disliked: Staff & service
Hotel is good٫ clean and excellent location But there was miscommunication with the staff٫ requested a twin bed room but finally gave us a double bed room
Stayed 4 nights in Jan 2025

10/10 Excellent

Danny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located property, great staff and clean room although somewhat small for North American standards
Stayed 2 nights in Feb 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Younkoo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jamile is so friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Jeanette, Fresh Meadows

Traveled with group
Liked: Amenities
location is good . Staff’s excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

MIN, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is now my go-to hotel when visiting Lisbon. Excellent services and amenities.
Stayed 4 nights in Feb 2025

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for a short stay in Lisbon. Every staff member was friendly, attentive and helpful. Perfect location. Highly recommend this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Modern efficient rooms in renovated hotel in the heart of the city.
Stayed 3 nights in Feb 2025

8/10 Good

Suzanne Church, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Traveling with a group of friends. Rossini has an amazing location, staff was helpful, rooms were standard European size. Convenient to everything!
Stayed 6 nights in Jan 2025

10/10 Excellent

Charlene

Liked: Cleanliness, property conditions & facilities, room comfort

High Quality Cozy Boutique Hotel

All of the staff was kind and accommodating, even before I arrived. I needed to call the hotel with a question and Lucas assisted me very pleasantly. The young woman who checked my husband and I in was also very nice and friendly unfortunately I don’t remember her name. The room was cozy and served the purpose we needed which was somewhere clean to sleep in between events. We came for a Van Zee concert which was close by. The location is perfect to get to A LOT of sites. The thermostat/cooling system had an issue but they resolved it at the front desk. One of the front desk ladies even came upstairs to look at it and when it didn’t work she was able to control the airflow from downstairs so we could sleep comfortably. My only word of advice is to consider firmer pillows because the pillows were very soft and when I put one of top of the other it was too high for my head. I slept fine and this does not change my rating—just friendly suggestion :) I would stay here again! Also shockingly quiet given how busy the streets got. The price for the location was amazing! It definitely should have been more expensive.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Evelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel right off Rossio Plaza. The staff was excellent as was the room and proximity to the train, buses, dining and shopping. The only drawback was the view was into a building being refurbished, but was in a state of disrepair. I liked the quirky view of the dilapidated building and nesting pigeons, but hubby wasn't amused.
Stayed 4 nights in Nov 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Candace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel right in the heart of Lisbon. Our room overlooked Rossio Plaza and the subway line is only a block or two away. There are restaurants, shopping and sites all within walking distance (be forewarned of Lisbon’s hills!). We were greeted with pastries and port wine and the staff gave us sightseeing and restaurant suggestions. The breakfast was also good. The only suggestions I would give the hotel would be to install USB outlets in the rooms and a shelf in the shower.
Stayed 1 night in Jan 2025

6/10 Okay

Asha

Liked: Cleanliness
Disliked: Staff & service
My review is based on my overall experience. The property itself is very traditional with a modern twist very small room but comfy. Wifi was very slow. The actual room was not located in the main building but couple steps away.. The staff makes an experience extra special and sadly they were poor with making us feel welcome..The guy that walked me to the room had an attitude when I asked if there was an elevator. I personally will not stay here again but it is certainly not the worse. Centrally located to the river and castle and lots of dining options.
Stayed 1 night in Jan 2025

10/10 Excellent

Silvi, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025