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EPIC SANA Marques Hotel

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for EPIC SANA Marques Hotel

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Lobby
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Couples treatment rooms, sauna, spa tub, steam room, body treatments
View from property

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Air conditioning
  • Gym

Explore the area

Map
Avenida Fontes de Pereira de Melo, 8, Lisbon, 1069-310
  • Eduardo VII Park
    3 min walk
  • Marquis of Pombal Square
    3 min walk
  • Avenida da Liberdade
    5 min walk
  • Lisbon (LIS-Humberto Delgado)
    16 min drive

Room options

View all photos for Deluxe Double or Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double or Twin Room

  • 253 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Family Room

  • 506 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | View from room

Deluxe Suite

  • 506 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Premium bedding, Select Comfort beds, minibar, in-room safe

Premium Suite

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Premium Double or Twin Room

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

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4.8 out of 5, Exceptional, (1003)
The price is $238
per night
$261 total
includes taxes & fees
Jan 11 - Jan 12
EPIC SANA Lisboa Hotel

About this property

EPIC SANA Marques Hotel

5-star Lisbon hotel, connected to a shopping center in Lisbon City Center
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, an outdoor pool, 2 bars/lounges, and a 24-hour fitness center are onsite.
EPIC SANA Marques Hotel offers 379 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, EPIC SANA Marques Hotel features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 23056 square feet (2142 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, a sauna, and a terrace. Guests can use the indoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in September 2021.

EPIC SANA Marques Hotel is a smoke-free property.

ALLORA Restaurant & Bar - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Skypool Lounge - This poolside rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
The Garden - This restaurant serves breakfast only. Open daily.
Lobby Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 25 per day)
  • Secured, covered valet parking on site (EUR 25 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • ALLORA Restaurant & Bar
  • Lobby Bar
  • Skypool Lounge
  • The Garden

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Conference center (23,056 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2004
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 25 per day
  • Covered valet parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 1519

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel SANA Lisboa
Lisboa SANA Hotel
SANA Hotel Lisboa
SANA Lisboa
SANA Lisboa Hotel
SANA Lisboa Hotel Lisbon
SANA Lisboa Lisbon
Sana Park Lisboa Lisbon
SANA Lisboa Hotel
EPIC SANA Marques Hotel Hotel
EPIC SANA Marques Hotel Lisbon
EPIC SANA Marques Hotel Hotel Lisbon

EPIC SANA Marques Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 865 out of 1003 reviews" "
Rating 8 - Good. 98 out of 1003 reviews" "
Rating 6 - Okay. 23 out of 1003 reviews" "
Rating 4 - Poor. 10 out of 1003 reviews" "
Rating 2 - Terrible. 7 out of 1003 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall quality of the hotel was first class except that the lifts to the upper floors were really poor/very slow- we regularly had to wait 10 mins or more to get the lift down to breakfast, yet we were only on the 5th floor of the hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Diva, Totowa

Stayed 3 nights in Aug 2024

8/10 Good

Mr Panayiotis

Stayed 4 nights in Sep 2024

10/10 Excellent

Kent

Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Anabela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our recent three-night stay at the Epic Sana Marquês in Lisbon, we were thoroughly impressed by the exceptional experience we had. The hotel's modern design, prime location, and spacious, clean rooms added to our overall enjoyment of the trip. And let's not forget the roof-top pool and the indoor spa, which it was amazing. The standout feature of our visit was the top-notch service provided by the concierge team. Their attention to detail and professionalism in organizing every aspect of our stay, from dining recommendations to transportation arrangements, truly exceeded our expectations. We highly recommend the Epic Sana Marquês to fellow travelers and eagerly anticipate a return visit in the future. We extend our gratitude to the entire staff for their exceptional hospitality and for creating such a memorable experience for us.
Stayed 3 nights in Sep 2024

10/10 Excellent

CARLOS, CORAL SPRINGS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambience…
Stayed 2 nights in Sep 2024

10/10 Excellent

Stella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very convenient and staff were very obliging! Room was great
Stayed 2 nights in Sep 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything you would expect from a 5 star hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Qing

Stayed 7 nights in Aug 2024

10/10 Excellent

Cenk

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our room was stunning, free bottle of wine included with the room was a great greeting, bathrooms were beautiful as well as the view from our room.
Stayed 2 nights in Sep 2024

10/10 Excellent

giuseppina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I can say it was EXCELLENT from hotel, staff, location. The entire hotel is stunning and super clean including the rooms. In rooms they have all accomodations that you can ask for , including a good coffee (from Nespresso) Rooftop is great especially after a long day from shopping. Hotel has amazing staff which is a super plus So happy to have choose this hotel for our first time in Portugal
Stayed 3 nights in Sep 2024

10/10 Excellent

Lin Chi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their breakfast is really good and server are very nice We live on the first floor and can hear the noisy from the street
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 4 nights and the whole experience was fantastic. The hotel is exceptionally clean, and lots of attention to detail. Breakfast is fantastic, staff are very helpful. The spa is lovely for a bit of quiet time, rooftop pool is great. Can thoroughly recommend
Stayed 4 nights in Sep 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel !!
Stayed 6 nights in Sep 2024

4/10 Poor

Jeffrey

Liked: Room comfort
Disliked: Cleanliness, staff & service
Epic Fail - Oly good for conventions or groups
This hotel was the worst decision of my 3 week European vacation. This hotels focus is large convention and group business. If you think you are getting a romantic or intimate hotel for a couple, you are completely wrong. Stay somewhere else. We also encountered many service issues. The hotel does not listed to feedback or want to help you with issues. I was highly allergic to the perfume they use in all of their products. I tried to get help through the app, the front desk and the room maid and this was never resolved. I had to go to a store to buy unscented soap and the night before departure the maid threw it away during turn down because the bar was getting small. She replaced it with the smelly bar I was allergic to. I called the help line from the room 7 diffierent times and the phone was only answered once. We tried to use the spa and we were turned away because it was too busy. The tub converted to a shower was probably a great tub but a horrible shower. My feel would not fit in the narrow width under the shower head. The end of the tub was open for cold air to flow in and water to splash out. There was pink mold embedded in the grout due to age and care. Also, if you have mobility issues getting into and out of the shower would be dangerous. I have great mobility and it was a challenge. The breakfast had a lot of options but nothing was great. Only 1 person making omelets for a 300 person restaurant. Drinks at the pool bar were awful.
Stayed 5 nights in Sep 2024

8/10 Good

Yixin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great, the staff is very friendly to let us check-in early and walk us to the elevator. The facility in the room is not very up-to-date, the bathtub is too high for stepping in and out. The room is a little bit small. The location is great, quite and convenient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Petros, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, spacious (for European norms) room, in a great location. The room was quiet, has blackout curtains that are mechanized- slept very well. View from the rooftop swim pool is phenomenal. Gym really good (several treadmills, rowing machine, free weights, weight machines) and open 24 hours a day. Live music in the bar next to the reception. Centrally located, upscale neighbourhood. Staff very helpful!
Stayed 7 nights in Sep 2024

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding lots of concierge assistance. Elevator was slow for the volume of guests
Stayed 4 nights in Sep 2024

10/10 Excellent

Nicholas

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tania

Liked: Cleanliness
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Eric, Mercer Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean and new-feeling hotel. Fast elevators so upper floors not an issue. Good central location, with excellent breakfast next door much cheaper than hotel breakfast (also great brunch at "Manifest" cafe). Staff were nice to call a cab when we couldn't get an Uber to the airport early in the AM. Only minor point is the buttons for lighting and curtains are a bit maddeningly obscure, unlabeled.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Graeme

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024