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SANA Malhoa Hotel

4.0 star property

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Photo gallery for SANA Malhoa Hotel

Lobby lounge
Lounge
Lobby sitting area
Indoor spa tub
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Av Jose Malhoa, Lisbon, 1099 - 089
  • Gulbenkian Museum
    ‪11 min walk‬
  • El Corte Ingles Mall
    ‪12 min walk‬
  • Lisbon Zoo
    ‪16 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪15 min drive‬

Room options

View all photos for Suite

Suite | Living area | LCD TV

Suite

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double or Twin Room (With Extra Bed)

Double or Twin Room (With Extra Bed) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double or Twin Room (With Extra Bed)

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double or Twin Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Room, Connecting Rooms

  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

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About this property

SANA Malhoa Hotel

4-star hotel in Lisbon City Center
Along with a full-service spa, this hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
SANA Malhoa Hotel offers 185 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SAYANNA WELLNESS. Services include massages and facials. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

SANA Malhoa Hotel features a full-service spa and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 7 meeting rooms. Event facilities measuring 8611 square feet (800 square meters) include a conference center. This family-friendly hotel also offers spa services, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

SANA Malhoa Hotel has designated areas for smoking.

Lobby Bar - This bar specializes in Mediterranean cuisine and serves light fare only.
Restaurante Mediterrâneo - This restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Restaurante Mediterrâneo

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center (8,611 square feet of space)

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: EUR 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Sana Malhoa
Sana Malhoa
Sana Malhoa Hotel
Sana Malhoa Hotel Lisbon
Sana Malhoa Lisbon
SANA Malhoa Hotel Hotel
SANA Malhoa Hotel Lisbon
SANA Malhoa Hotel Hotel Lisbon

SANA Malhoa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 497 out of 856 reviews
Rating 8 - Good. 309 out of 856 reviews
Rating 6 - Okay. 34 out of 856 reviews
Rating 4 - Poor. 12 out of 856 reviews
Rating 2 - Terrible. 4 out of 856 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Noah

Stayed 8 nights in Oct 2024

8/10 Good

Victor, Madrid

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

rilwan

Stayed 3 nights in Nov 2024

8/10 Good

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was not near downtown Lisboa, had to Uber every time we went out. The staff was very friendly and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed our stay. Breakfast was amazing!
Stayed 4 nights in Oct 2024

10/10 Excellent

kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 6 nights in Sep 2024

10/10 Excellent

Hee-Kwon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked welcoming packages.
Stayed 2 nights in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and the brunch was superb.
Stayed 3 nights in Sep 2024

8/10 Good

Maja

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

percy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, especially Olivia at the front desk. She allowed me to store my luggage early while I explored the area until my room was ready. She was especially helpful with directing me how to get to certain places and recommendations on dining. The main bar was spectacular and the room accommodations were better than anticipated.
Stayed 2 nights in Sep 2024

4/10 Poor

Laura

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Puedo decir que las fotos son lo que veras. Pero desafortunadamente varias cosas empañaron esto, Primero mi reserva decia VIP, pero esto no hizo ninguna diferencia asi que no te dejes guiar por esto, FUI A CELEBRAR mi aniversario y este no es un lugar de celebracion, seguro encotraras experiencias mejores. Una vez el hotel abre sus puertas encontraras un olor a humedad o cigarrillo, el cual se extiende al primer piso, Piso en el cual me dieron la habitacion a la cual le dije que yo no queria en primer piso, la respuesta fue el hotel esta lleno. Al entrar a la habitacion el olor de cigarrillo fue permanente, muy molesto aunque lo intentamos y nos quedamos, pero muy a la 1am, el olor ya era insoportable, nuestra alergia estaba a tope, y tuve que bajar a pedir cambio de habitacion o que hicieran algo, mi desesperacion fue total, me sorprendio mas la respuesta muy amable del staff nos cambiaron al 6to piso, donde el olor seguia pero no era tan fuerte, ( sin embargo tuve que rogar para el cambio? recuerden desde que llegue 5hrs antes de mi pedido ya me habian dicho que no se podia!) De alli en adelante con este tipo de olor no puedes disfrutar del desayuno incluido o del bar, que estan recien remodelados pero el olor lo es todo. La zona es muy lejana de las zonas de interes. el parque del lado muy abandonado, asi como un par de edificios cercanos asi que la zona no se ve la mejor para disfrutar de la ciudad. Usamos en Spa, el staff muy amable. En conclusion no lo recomendaria.
Stayed 5 nights in Sep 2024

10/10 Excellent

menashe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very beautiful, comfortable, great breakfast and is a 9Euro ride from airport so very convenient in that respect. To walk to popular sections such as Rossio square or Pink Streer , 4 Euro tops or you take public transportation or schedule a Tuk Tuk at the front desk . The pillows are soooooo comfortable. Room was very clean with ample space. . I’m would definitely stay here again . Staff is very friendly and accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Portugal
Amazing and comfortable room. Amazing breakfast. Loved the apple 🍏 🍎 at the counter. Great recommendations from the staff for tours, snacks, lunch and dinner. We also got help from the staff for transportation metro and Uber. All around this was a great hotel for my wife and I.
Metro station 5 minutes walk from the hotel
Stayed 2 nights in Sep 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general staff were great. The bar staff were excellent as well. My only complaint, is that the AC was not super cold and I do not like the double bed pushed together thing.
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Stayed 2 nights in Sep 2024

10/10 Excellent

Stefany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff! Great breakfast!
Stayed 3 nights in Sep 2024

8/10 Good

Neil

Stayed 2 nights in Sep 2024

10/10 Excellent

Akila

Traveled with partner
Liked: Amenities, property conditions & facilities
Loved it !
Stayed 1 night in May 2024

10/10 Excellent

Sabari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent upscale property ! Breakfast was awesome !! Reception staff were very friendly and welcoming. Carlos ( manager ) was very courteous with me during my stay.
Stayed 3 nights in May 2024

8/10 Good

MARIVIC

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I’m impressed with the cleanliness. AC is not enough to cool the room so we have to use our handheld fan all night to help cool the room. Amazing variety of foods for breakfast.
Stayed 4 nights in Aug 2024

6/10 Okay

Susan

Traveled with family
Liked: Staff & service
Zoo visit
It seemed the location was a little closer to the zoo than it was so a bit far to walk. Room was a little scruffy and not many places to eat around it. We often stay Oriente region and that is preferred to this location for us.
Stayed 1 night in Jun 2024