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Solar Do Castelo, a Lisbon Heritage Collection

4.0 star property

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Photo gallery for Solar Do Castelo, a Lisbon Heritage Collection

Terrace/patio
Lounge
Terrace/patio
Lobby lounge
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Rua das Cozinhas, 2, Lisbon, 1100-181
  • Castle of São Jorge
    ‪1 min walk‬
  • Santa Justa Elevator
    ‪12 min walk‬
  • Rossio Square
    ‪14 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪25 min drive‬

Room options

View all photos for Mansard Room

Mansard Room | In-room safe, desk, blackout drapes, free WiFi

Mansard Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Petite Castelo Room

Petite Castelo Room | In-room safe, desk, blackout drapes, free WiFi

Petite Castelo Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Alfama Room

Alfama Room | In-room safe, desk, blackout drapes, free WiFi

Alfama Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Superior Double Room, River View (Plus) | Minibar, in-room safe, laptop workspace, soundproofing

Pousada Alfama

  • Free WiFi
  • Breakfast available
  • Bar
  • Housekeeping
4.9 out of 5, Exceptional, (142)
The price is $219
per night
$241 total
includes taxes & fees
Apr 8 - Apr 9
Pousada Alfama

About this property

Solar Do Castelo, a Lisbon Heritage Collection

4-star hotel in Lisbon Old Town
Coffee/tea in a common area, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Solar Do Castelo, a Lisbon Heritage Collection offers 20 air-conditioned accommodations with DVD players and safes. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Solar Do Castelo, a Lisbon Heritage Collection features tour/ticket assistance, a garden, and coffee/tea in a common area. Wired and wireless Internet access is complimentary. This luxury hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services.

Solar Do Castelo, a Lisbon Heritage Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of Europe.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: EUR 18 per person
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Built in 1765
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property offers airport shuttle pickup service from Humberto Delgado International Airport only.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Children 16 years old and younger are not permitted at this property

Property is also known as

Solar Castelo
Solar Castelo Hotel
Solar Castelo Hotel Lisbon
Solar Castelo Lisbon
Solar Do Castelo Hotel Lisbon
Solar Do Castelo Lisbon
Solar Castelo Lisbon Heritage Collection Hotel
Solar Castelo Heritage Collection Hotel
Solar Castelo Lisbon Heritage Collection
Solar Castelo Heritage Collection
Solar Do Castelo
Solar Do Castelo, a Lisbon Heritage Collection Hotel
Solar Do Castelo, a Lisbon Heritage Collection Lisbon
Solar Do Castelo, a Lisbon Heritage Collection Hotel Lisbon

Solar Do Castelo, a Lisbon Heritage Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 756 out of 970 reviews
Rating 8 - Good. 185 out of 970 reviews
Rating 6 - Okay. 21 out of 970 reviews
Rating 4 - Poor. 2 out of 970 reviews
Rating 2 - Terrible. 6 out of 970 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Leslie, Lexington

Stayed 1 night in Dec 2024

4/10 Poor

Lesley-Jane

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel is delightful and full of charm. Unfortunately when we arrived they were doing renovations and using toxic chemicals with poor ventilation. I know renovations have to be done but not to warn guests and to be quite grumpy when the issue is pointed out is poor performance. That said they very quickly arranged for us to stay at their sister hotel where we had an excellent stay. I'm sure in peak season the place is beautiful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special hotel with great location
Loved everything about this hotel. Great location, service, and just a beautiful historic hotel in a quiet spot.
Stayed 4 nights in Dec 2024

8/10 Good

Heather McTavish

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very conveniently located, easy walk to downtown and restaurants. The staff and service was amazing. We found the room to be quite warm, surprising for early December.
Stayed 1 night in Dec 2024

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building by the castle with antique furniture and decor. Great breakfast. Free wine in the lobby every evening. The staff was very friendly and helpful. The location by the castle and old town was excellent. Overall one of the nicest hotels we have ever stayed in.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing feel. Friendly staff. Wonderful snacks and drinks during day. Location next to castle fun
Stayed 2 nights in Dec 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE the free champagne and port ehich was a luxery added to a wonderful hotel and gracious staff. Wish we had been there more than one night.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fabulous hotel in the heart of the old town - next to the castle walls. Pick up from the airport was seamless and very quick to the hotel up some very narrow streets (if you are taking a cab make sure they can get inside the city walls) We arrived before check in and were offered breakfast at no extra charge and left our bags with reception. We we told we could check in at 1.00pm and so returned to get in straight away with bags in the room already. We had a complementary bottle of local sparkling wine in an ice bucket which was delicious. The room was spacious (no3 - Alfama room) with views to the side and back courtyard. The room was comfortable with all the amenities you would expect. Good plentiful breakfast with lots of options to choose from. An honesty bar for a late drink in the lounge / terrace which was very welcome. A brilliant hotel in the heart of the old town with great service and some lovely extra touches which made for a memorable stay. Highly recommended.
Stayed 2 nights in Nov 2024

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is very nice. Just know that it’s located and the residential section which is the oldest part of the city so cobblestone streets, which can be confusing at night if you’re trying to get back to the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel. Breakfast and hospitality was very welcoming. Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely charming hotel with amazing staff. I would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Nami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

wesley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great location and very good breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robin, Orinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely property. Quite walkable as long as the don’t mind hills.
Stayed 1 night in Nov 2024

10/10 Excellent

pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provided 5 star treatment each day. The breakfast always had many options and the coffee was great!
Stayed 3 nights in Nov 2024

6/10 Okay

FREDA

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Disappointed- the room is dated and drab. Dark and small. Mould round shower. Not Luxury as sold on Expedia! Staff seem miserable. Breakfast not bad but same. Overall I would rate this a 3* and not value for what you pay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service
Beautiful property; enjoyable snacks available in the main area; friendly and helpful staff.
Stayed 1 night in Oct 2024

2/10 Terrible

Carla

Stayed 1 night in Oct 2024

10/10 Excellent

Paulette, POOLVILLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, and the staff is wonderful and gracious. Our room was clean and comfortable, but a bit small (we had nowhere to comfortably put our full size luggage) - just a note if you are a heavy packer like us, you may need to upgrade to a larger room! We loved the peacocks and the courtyard! We had some issues with taxis not being willing to go all the way to the hotel, so they would drop us off at the bottom of the hills and we would need to walk the rest of the way. This was NOT a hotel issue, but if you are unable to walk up the steep hills it may be a problem.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristen, Sacramento

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I don't typically leave reviews but we really had an outstanding experience at this hotel so I felt compelled to share! To start, you should know that the "free airport transportation" is for the journey TO the hotel only (which is not made clear in the Expedia listing). We originally wanted transportation to the airport after our stay, but there is very good reason to accept their transportation TO the hotel. It is within the castle walls where vehicles (except residents and taxis) are not allowed. The streets are VERY narrow and it's at the top of the hill, so you don't want to have to walk! Our taxi driver was very reluctant to take us there, so their shuttle service would have been helpful. I would definitely recommend accepting their transportation to the hotel. Aside from that, the area is VERY busy with tourists and crowds, however the minute you step through the hotel doors you will find instant calm and quiet! It is a really tranquil spot in the middle of a really busy area! If you want to be close to all of the major sights, but not feel like you're staying in a tourist trap, this is the place to be! The staff was incredible. We asked them for a dinner recommendation and they not only gave us a great suggestion but they made a reservation for us. The Fado restaurant they suggested ended up being the highlight of our two week travels and by far the best meal we had! I can't recommend Solar Do Castelo highly enough!
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Stayed 2 nights in Oct 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rffad
Stayed 2 nights in Oct 2024

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at the front desk
Stayed 1 night in Oct 2024

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, property conditions & facilities
Folks were wonderful. Breakfast was great. Our ride from the cruise port to the hotel and then to the airport were great and the driver was very courteous (and nice!) We will be back.
Stayed 1 night in Oct 2024