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The Ivens, Autograph Collection

5.0 star property

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Suite, 1 King Bed, Non Smoking | In-room safe, blackout drapes, soundproofing, free cribs/infant beds
Lobby
Signature Suite, 1 King Bed, Non Smoking, Balcony | Living area | Flat-screen TV
Front of property
Flat-screen TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Parking included
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Rua Capelo 5, Lisbon, 1200-224
  • Santa Justa Elevator
    ‪5 min walk‬
  • Rossio Square
    ‪6 min walk‬
  • Avenida da Liberdade
    ‪11 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Room, 1 King Bed, Non Smoking, Balcony

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Room, 2 Twin Beds, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

  • City view
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Premium Room, 1 King Bed, Non Smoking

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Superior Room, 1 King Bed, Non Smoking

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking, Balcony

Signature Suite, 1 King Bed, Non Smoking, Balcony | In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Signature Suite, 1 King Bed, Non Smoking, Balcony

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Ivens, Autograph Collection

5-star hotel in Lisbon Old Town
Along with 2 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. Valet parking is free. Other amenities include self parking, 24-hour room service, and free use of bicycles. Housekeeping is available on request.
The Ivens, Autograph Collection offers 87 air-conditioned accommodations with laptop-compatible safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
The Ivens, Autograph Collection features a fitness center and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink.

This luxury hotel also offers multilingual staff, tour/ticket assistance, and a garden. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

The Ivens, Autograph Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Barra - This bar specializes in Italian cuisine and serves lunch, dinner, and light fare. Reservations are required.
Rocco - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

The Ivens, Autograph Collection is listed in the 2022 Condé Nast Traveler Hot List.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free valet parking on site
  • Covered self parking on site (EUR 25 per day)
  • Covered extended parking on site (EUR 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: EUR 30 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Barra
  • Rocco

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service

More

  • 4G smartphone data speed
  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Limited smartphone data usage
  • Mobile key entry
  • Phone
  • Recycling
  • Smartphone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 30 for adults and EUR 15 for children
  • Covered self parking fee: EUR 25 per day
  • Covered extended parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

The Ivens
THE Ivens Hotel
The Ivens, Autograph Collection Hotel
The Ivens, Autograph Collection Lisbon
The Ivens, Autograph Collection Hotel Lisbon

The Ivens, Autograph Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 58 out of 68 reviews
Rating 8 - Good. 5 out of 68 reviews
Rating 6 - Okay. 1 out of 68 reviews
Rating 4 - Poor. 3 out of 68 reviews
Rating 2 - Terrible. 1 out of 68 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent top of the line
Stayed 1 night in Apr 2025

8/10 Good

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally excellent. The check in is on the first floor which is a bit odd and slightly inconvenient. The parking is valet and they didn’t charge me. The lobby could do with a bar and somewhere to buy coffee. The room and bed were excellent. Concierge was very helpful but one of the restaurants she recommended was only average, the other brilliant.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mohamad, Aldie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, very nice staff ! Beautiful restaurant and great location. My new spot every time I visit Lisbon.
Stayed 2 nights in Mar 2025

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Exquisite hotel in a beautiful part of Lisbon. Easy access by car and very walkable to many sites. Staff was friendly and attentive. Room was luxurious and comfortable. Restaurant and bar get crowded at night so make a reservation if you want to eat dinner. Always was able to get a seat for a quick coffee or a drink though. Highly recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was remarkable. And our friend, the chimp, was so welcoming.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael, Gatlinburg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas were top notch designs. Rocco bar/restaurant was incredible. I have been a loyal fan of the Autograph Collection and The Iven deserves this branding - Highly recommend.
Stayed 3 nights in Dec 2024

6/10 Okay

Gina, Boulder

Traveled with partner
Liked: Cleanliness, amenities
I am torn on this review. The Chiado area of Lisbon that the Iven's is in is extraordinary, but the hotel itself falls short in many categories. The staff is either hot or cold. The rooms were VERY small, even for European standards. The bathrooms were unacceptable for the $800 per night price tag. Housekeeping was wonderful, the free mini bar amenities were gracious, and the breakfast was delightful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
The Iven's boutique hotel in Lisbon is amazing! I would give it 10 stars if I could. I stayed there for 6 nights during a trip to Portugal. The staff was so friendly and accommodating. The ambiance was amazing & the rooms are super comfortable. Rocco bar is super cool and delicious food and drinks. It was the perfect location to walk to lots of restaurants, pink street, the water, etc.
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Iven's boutique hotel in Lisbon is amazing! I would give it 10 stars if I could. I stayed there for 6 nights during a trip to Portugal. The staff was so friendly and accommodating. The ambiance was amazing & the rooms are super comfortable. Rocco bar is super cool and delicious food and drinks. It was the perfect location to walk to lots of restaurants, pink street, the water, etc.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent. The rooms are modern and clean. Overall staff service isn’t as expected on a five star hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Marian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in May 2024

10/10 Excellent

Jeong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful venue to stay to trip to Lisbon.
Stayed 6 nights in May 2024

10/10 Excellent

Candra, Hermitage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough positive things about this hotel. It exceeded my expectations greatly. I spend much time researching hotels and areas and decided on The Ivens. My husband and I enjoyed the friendly staff, the gorgeous decor, the romantic ambiance of the bar and restaurants. There were plenty of options on cocktails, liquors, wines and the food was impeccable. The area was quiet, safe and walkable to many restaurants. The concierge was extremely helpful and gave us daily recommendations. The room was spacious, storage for luggage was wonderful and they left daily tips and treats in our room. If you are considering this hotel, look no further. When we return to Portugal again, it will certainly have our business. Thank you Ivens for a superb stay to celebrate our 5 year wedding anniversary.
Stayed 6 nights in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, in great location!

The staff was incredible, we stayed here for NYE and couldn't have had a better time. Rocco the restaurant attached is also fantastic. Location is also amazing!
Stayed 3 nights in Dec 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel in all respects with an outstanding restaurant.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jeffrey, Larchmont

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and nice rooms
Stayed 4 nights in Oct 2023

10/10 Excellent

Candace

Stayed 3 nights in Oct 2023

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and nice location
Stayed 5 nights in Sep 2023

2/10 Terrible

Sohail

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional hotel

The level of service started with emails a week before our arrival to finalize our transportation, sightseeing, and comfort requirements.
Stayed 4 nights in Jul 2023

10/10 Excellent

Linda

Stayed 3 nights in Jul 2023