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The One Palácio da Anunciada

5.0 star property

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Photo gallery for The One Palácio da Anunciada

Seasonal outdoor pool, sun loungers
Seasonal outdoor pool, sun loungers
Seasonal outdoor pool, sun loungers
View from property
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking available

Explore the area

Map
Rua das Portas de Santo Antão, 112-134, Lisbon
  • Avenida da Liberdade
    ‪1 min walk‬
  • Restauradores Square
    ‪3 min walk‬
  • Rossio Square
    ‪5 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, Garden View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, Garden View

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Grand)

Deluxe Room (Grand) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room (Grand)

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite (Garden)

Signature Suite (Garden) | Living area | Smart TV

Signature Suite (Garden)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Grand Suite (Attic)

Grand Suite (Attic) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Suite (Attic)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Penthouse (Tower)

Penthouse (Tower) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Penthouse (Tower)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Double or Twin Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lisbon Suite

Lisbon Suite | Egyptian cotton sheets, premium bedding, down comforters, minibar

Lisbon Suite

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Secret

Cosy Secret | Egyptian cotton sheets, premium bedding, down comforters, minibar

Cosy Secret

  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Garden View Suite

Terrace Garden View Suite | Egyptian cotton sheets, premium bedding, down comforters, minibar

Terrace Garden View Suite

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Cosy)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room (Cosy)

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Garden View (Cosy)

Room, Garden View (Cosy) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, Garden View (Cosy)

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The One Palácio da Anunciada

5-star hotel in Lisbon City Center
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
The One Palácio da Anunciada offers 82 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, The One Palácio da Anunciada features a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 5 meeting rooms. This luxury hotel also offers a seasonal outdoor pool, spa services, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

The One Palácio da Anunciada is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7 AM and 11:00 AM and on weekends between 7 AM and noon.
Condes de Ericeira - This fine-dining restaurant specializes in Portuguese cuisine and serves dinner only.
O Jardim Wine Bar - This cocktail bar specializes in Portuguese cuisine and serves light fare only. Open daily.
Pool Bar - Onsite bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 30 per day)
  • Valet parking on site (EUR 30 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 32 for adults and EUR 22 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Condes de Ericeira
  • O Jardim Wine Bar
  • Pool Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1800
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property enforces a strict dress code in the restaurant.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 77 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 32 for adults and EUR 22 for children
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: EUR 55 (one-way), (up to 12 years old)
  • Self parking fee: EUR 30 per day
  • Valet parking fee: EUR 30 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 32826/AL

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to October 31

Property is also known as

One Palácio da Anunciada Hotel Lisbon
One Palácio da Anunciada Hotel
One Palácio da Anunciada Lisbon
One Palácio da Anunciada
The One Palacio Da Anunciada
The One Palácio da Anunciada Hotel
The One Palácio da Anunciada Lisbon
The One Palácio da Anunciada Hotel Lisbon

The One Palácio da Anunciada Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 300 out of 390 reviews
Rating 8 - Good. 60 out of 390 reviews
Rating 6 - Okay. 18 out of 390 reviews
Rating 4 - Poor. 5 out of 390 reviews
Rating 2 - Terrible. 7 out of 390 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shukhratkhuja

Stayed 4 nights in Nov 2024

10/10 Excellent

Patrick, Mansfield

Stayed 1 night in Nov 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bashir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, spa Clean comfortable bed
Stayed 2 nights in Nov 2024

10/10 Excellent

Tova

Stayed 3 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I thoroughly enjoyed our stay at this hotel. The hotel’s amenities and dining (breakfast) were superb. Our room, while on the smaller size, was very comfortable. The bedding quality was excellent! Best of all, the staff were so friendly and helpful. We found it hard to leave…. We felt like we were leaving friends.
Stayed 3 nights in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, nice people. Would definitely stay there again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher, Hove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment we stepped through the front door, we were well taken care of by the fantastic staff. Pedro and Nina in particular. We felt relaxed and had nothing to worry about from the first to our last day. The room was comfortable and clean; I could have easily spent the entire day in bed—it was that cozy. We didn't dine at the restaurant, but the breakfast food was deliciousand the choice was excellent. While the pool area was busy at times, we often managed to find a lounger to relax on and enjoy the sun in the afternoons, especially after midday when the sun was right in front of us. The sauna required a reservation, but it was perfect for the two of us to enjoy for the 45 minute slot. Overall, the peace and quiet right in the heart of downtown, along with the excellent service, makes me recommend this hotel to anyone.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and very clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Oren, Kfar Saba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, the rooms need to improve a bit on the smell. And during our stay the hot pool was not hot (technical issue). The staff was amazing. Very high class hotel. Great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nigel Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members remembered my name and room number in reception and the dining room throughout my stay. Bathroom was extremely high standard, swimming pool is a great size and temperature. Location is excellent.
Stayed 3 nights in Oct 2024

10/10 Excellent

GRZEGORZ

Stayed 4 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully maintained property with everything you’d want in a stay in Lisbon! Super convenient location and quiet getaway with all lux amenities. Would only stay here when returning.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the middle of Lisbon. Close to all areas. Recommend
Stayed 3 nights in Sep 2024

10/10 Excellent

J,

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay. Just felt Lisbon was dirty.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

PHUONG, SEATTLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property. Great concierge staff. Spa check in staff was not the most welcoming or friendly.
Stayed 2 nights in Sep 2024

6/10 Okay

Marianna, Glendale

Traveled with partner
Liked: Cleanliness
We stayed 4 nights at The One in Lisbon, and to be honest with the price tag we were expecting a much more luxurious experience. The room was extremely small, we could barely move and/or store our stuff there, literally no place to put the luggage... Because of that we couldn't even request housekeeping service throughout the entire stay, and no one from the hotel ever inquired why. The customer service was very mediocre, with no personal touch whatsoever. The only great characteristic of this hotel is the location - walking distance to all the great areas of Lisbon. If you want a truly luxurious experience in Lisbon, stay at the Corinthia - an amazing hotel with impeccable customer service. A little far from the city center however.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Great area but hotel is tucked in a nice street. Beautiful pool. Amazing breakfast. Staff super! Wonderful environment!!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Oussama

Stayed 2 nights in Aug 2024

10/10 Excellent

Aashish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024