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NH Sintra Centro

4.0 star property

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Photo gallery for NH Sintra Centro

Exterior
Lobby
Lobby
Superior Room, Valley View | Mountain view
Mountain view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet friendly

Explore the area

Map
Praca da Republica, Sintra, 2710-616
  • Sintra National Palace
    ‪1 min walk‬
  • Quinta da Regaleira
    ‪10 min walk‬
  • Moorish Castle
    ‪12 min drive‬
  • Cascais (CAT)
    ‪33 min drive‬

Room options

View all photos for Suite (Double)

Minibar, in-room safe, desk, blackout drapes

Suite (Double)

  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Valley View (Extra Bed 3 adults)

Minibar, in-room safe, desk, blackout drapes

Superior Room, Valley View (Extra Bed 3 adults)

  • 388 sq ft
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Room, Valley View

Standard Room, Valley View | View from room

Standard Room, Valley View

  • 291 sq ft
  • Valley view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Room, City View

Standard Room, City View | Minibar, in-room safe, desk, blackout drapes

Standard Room, City View

  • 291 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Double with Extra Bed 3 Ad + 1 Ch)

Minibar, in-room safe, desk, blackout drapes

Suite (Double with Extra Bed 3 Ad + 1 Ch)

  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, Valley View (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Superior Room, Valley View (Extra Bed 2 adults + 1 child)

  • 388 sq ft
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite (Double with Extra Bed 2 Ad + 2 Ch)

Minibar, in-room safe, desk, blackout drapes

Suite (Double with Extra Bed 2 Ad + 2 Ch)

  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Minibar, in-room safe, desk, blackout drapes

Family Room (Adjoining Room, 2AD+2CH)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Family Room (Adjoining Room, 3AD+1CH)

Minibar, in-room safe, desk, blackout drapes

Family Room (Adjoining Room, 3AD+1CH)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Superior Room, Valley View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Valley View

  • 388 sq ft
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

NH Sintra Centro

4-star hotel in São Martinho
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, self parking, and concierge services. Housekeeping is available on request.
NH Sintra Centro offers 77 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 3 meeting rooms are available. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This family-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Concierge services and wedding services can be provided. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

NH Sintra Centro is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Miranda - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 15 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 to 32 for adults and EUR 9.50 to 16 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Miranda

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 to 32 for adults, and EUR 9.50 to 16 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Payment in full will be due at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Hotel Sintra Tivoli
Hotel Tivoli Sintra
Sintra Hotel Tivoli
Sintra Tivoli
Sintra Tivoli Hotel
Tivoli Hotel Sintra
Tivoli Sintra
Tivoli Sintra Hotel

NH Sintra Centro Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 426 out of 1001 reviews
Rating 8 - Good. 350 out of 1001 reviews
Rating 6 - Okay. 145 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

roger

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location was great. Easy to get to the main attractions in Sintra. The breakfast was nice especially a great view in the dinning area. I liked the extra large bed! The rooms are older and worn, it needs an update! Even though it was summer weather in November , the heat was on! Didn’t sleep well the first night bec it was stuffy and warm. Second night, we turned off the heat and kept the window open to let the cool air in. We sat on the varanda in the evening, which was nice. Also, at 2:20 am was woken up with loud noise, like construction, but it was the recycling truck picking up trash, recycle glass and other stuff! Wow was it loud! Wish they warned you or had sound proof windows like the hotel we stayed at in Porto. Over all it was okay, I’m on the fence if I’d stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Isaac

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking garage was tough to get to
Stayed 2 nights in Nov 2024

2/10 Terrible

Maria Dolors

Business traveler
I couldn't fly to Lisbon on Monday due to the floods in Barcelona, my flight was cancelled and impossible to get another one. I informed inmediately the hotel to get the refund and cancel the room. The hotel told me that they can't refund it and didn't give me any other option, e.g. for another day. I will not book again a room there. Price was 122,80 euros.
Stayed 1 night in Nov 2024

10/10 Excellent

Atul

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Location of hotel was perfect for us
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Traveled with family
Francisco at the front desk could not have been nicer and the location is unbeatable
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mary L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful in storing our luggage due to early arrival. But they quickly had our room available. Very nice of them as weather was rainy.
Stayed 1 night in Oct 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Excellent location. Staff very helpful. Wonderful having a balcony. Breakfast was refreshing and had a good variety. Unfortunately pipes made noise all day and night but still enjoyed our stay.
Stayed 2 nights in Oct 2024

4/10 Poor

Anthony J

Liked: Property conditions & facilities
Honestly, I am surprised this is a 4 star hotel. The good: you can't ask for a better location. Right in the historic center with gorgeous views in every direction. Not too far from the train station and a -15 minute walk from the Quinta da Regaleira. Restaurants and cafés practically at your doorstep. The balcony offered a stunning view of the hills. The bad: staff was indifferent, at best. The room had mould! Mould in the corners of the bathroom, on the balcony curtains. Stains on the walls- particularly concerning, black and brown stains on the wall next to the toilet. Black scuff marks in the bathtub, hair in the grout. The heater would only blow cold and the insulation was poor so it was a chilly night. Not that I could have slept well on a mattress that was pure springs and a frame that moved every time I did. And for an extortinate €19, a breakfast on par with something you'd find included at a chain hotel in the States.
Stayed 1 night in Oct 2024

2/10 Terrible

Shashi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms have mold and property is really old
Stayed 3 nights in Oct 2024

10/10 Excellent

Ismail

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was s located just 200 feet away from the central historical square of Sintra. If one arrives with a rental car the special passcode from the hotel is needed to enter the area.. The standard rooms are clean and neat even though a bit tight. Breakfast has many options based on your preference.
Stayed 1 night in Oct 2024

10/10 Excellent

Yunchuan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay. The national palace of Sintra is just next door. A lot of choices for dinning in the area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mitzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very near the town center.
Great location, just a short walk to the town center. The room was spacious for two people. I booked a suite since my husband and I flew in from California and we weren't on a good sleep schedule. The larger room allowed us to sleep (or be awake) without disturbing the other. The room itself was quite nice and well appointed. Happy we chose this place.
Stayed 2 nights in Oct 2024

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, room not ready when I arrived
Stayed 1 night in Oct 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Excellent hotel. Centrally located. Very nice room with balcony overlooking the valley below. Comfy bed, large room. Very clean. Nice balcony to have a drink on the side of the hotel overlooking the countryside. Good food. Happy hour.
Stayed 1 night in Oct 2024

8/10 Good

SONIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to center.
Stayed 2 nights in Oct 2024

4/10 Poor

Shawna

Traveled with partner
Hard to get to. Once there you must park. But you can walk to everything. Parking was fine outside hotel. It’s extra $$$ Front desk check in service was horrible. No help or explanation we asked three times about parking before we could understand. Our key cards didn’t work TWICE and we had to go back to front desk. The elevators were awful. Most times didn’t come. Waited too long so went to stairs. We stayed at five different hotels while in Portugal. This was the most uncomfortable bed. We unfortunately had booked two nights. Second night I had to sleep on pillows. Also couldn’t sleep because there was some extremely loud AC or condenser unit outside close to our patio door and it never shut off… door closed and ear plugs could still hear it. The room we had was view behind hotel. It was not a nice site. Run down apartments or buildings.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steeve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

MOHINDER

Stayed 2 nights in Aug 2024