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Torel Palace Lisbon

5.0 star property

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Photo gallery for Torel Palace Lisbon

Restaurant
Villa, 1 Bedroom, Jetted Tub | Egyptian cotton sheets, premium bedding, memory foam beds, minibar
Building design
Exterior
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Room service

Explore the area

Map
Rua Câmara Pestana, 45, Lisbon, 1150-082
  • Avenida da Liberdade
    ‪6 min walk‬
  • Martim Moniz Square
    ‪7 min walk‬
  • Restauradores Square
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪28 min drive‬

Room options

View all photos for Double Room (Master)

Double Room (Master) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Double Room (Master)

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Double or Twin Room, City View

Premier Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Premier Double or Twin Room, City View

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Apartment, 2 Bedrooms, City View

Deluxe Apartment, 2 Bedrooms, City View | Living area | 24-inch LCD TV with cable channels, TV, pay movies

Deluxe Apartment, 2 Bedrooms, City View

  • 1023 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Suite, City View

Deluxe Suite, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Suite, City View

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Double Room, Jetted Tub, City View

Royal Double Room, Jetted Tub, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal Double Room, Jetted Tub, City View

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, City View

Presidential Suite, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Presidential Suite, City View

  • 861 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, City View

Standard Double Room, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Standard Double Room, City View

  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Suite

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Living area | 24-inch LCD TV with cable channels, TV, pay movies

Standard Apartment, 1 Bedroom

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite, City View

Royal Suite, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal Suite, City View

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Balcony, City View

Apartment, 1 Bedroom, Balcony, City View | Living area | 24-inch LCD TV with cable channels, TV, pay movies

Apartment, 1 Bedroom, Balcony, City View

  • 592 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room, City View

Executive Double Room, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Executive Double Room, City View

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse, 2 Bedrooms, Balcony, City View

Penthouse, 2 Bedrooms, Balcony, City View | Living area | 24-inch LCD TV with cable channels, TV, pay movies

Penthouse, 2 Bedrooms, Balcony, City View

  • 1399 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms, Jetted Tub

Apartment, 2 Bedrooms, Jetted Tub | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Apartment, 2 Bedrooms, Jetted Tub

  • 1668 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Double Room, City View

Royal Double Room, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal Double Room, City View

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Villa, 1 Bedroom, Jetted Tub

Villa, 1 Bedroom, Jetted Tub | Terrace/patio

Villa, 1 Bedroom, Jetted Tub

  • 516 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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4.9 out of 5, Exceptional, (447)
The price is $280
per night
$306 total
includes taxes & fees
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About this property

Torel Palace Lisbon

5-star hotel in Lisbon City Center
2 restaurants, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. Other amenities include a poolside bar, a snack bar/deli, and valet parking. Change of towels is available on request.
Torel Palace Lisbon offers 39 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 24-inch LCD televisions come with cable channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers an outdoor pool, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Torel Palace Lisbon is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 11 AM.
Black Pavilion - Onsite restaurant. Guests can enjoy drinks at the bar.
2Monkeys- 1 MICHELIN * - Onsite fine-dining restaurant. Reservations are required. Open select days.
24-hour room service is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 30 per night)
  • Limited onsite parking (max 10 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2Monkeys- 1 MICHELIN *
  • Black Pavilion

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 2 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1902
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 65 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 75.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 2)
  • Covered valet parking fee: EUR 30.00 per night
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 12268

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Torel
Torel Palace
Torel Palace Hotel
Torel Palace Hotel Lisbon
Torel Palace Lisbon
Torel Palace Hotel
Torel Palace Lisbon
Torel Palace Hotel Lisbon
Torel Palace
Torel Palace Lisbon Hotel
Torel Palace Lisbon Lisbon
Torel Palace Lisbon Hotel Lisbon

Torel Palace Lisbon Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 340 out of 425 reviews
Rating 8 - Good. 62 out of 425 reviews
Rating 6 - Okay. 14 out of 425 reviews
Rating 4 - Poor. 5 out of 425 reviews
Rating 2 - Terrible. 4 out of 425 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kendria P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough about how fabulous Torel Palace was for my stay! The hotel and views are lovely. The food was fantastic, but what sets it apart is the warmth and care of the staff. It was really amazing!
Stayed 3 nights in Nov 2024

10/10 Excellent

SEAN

Stayed 4 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff. Not is a neighborhood with great access to bars restaurants and sites. But it was a beautiful oasis.
Stayed 3 nights in Oct 2024

8/10 Good

Shalini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a great location. Beautiful rooms and view. I did experience noise ( from what I understood to be the patio above me) but my the comfort of the room made up for this. Whilst service isn’t personalized, staff are friendly and helpful. I would recommend this hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gerardo, Madrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent! Nice views and very charming. Service is quite good but I would improve a couple of things: 1. Bath towels were excellent the first day but on the second one regular quality ones were delivered at the room; Breakfast is nice but for a boutique hotel like this I would improve the offer as well as the quality of sweet options which are kind of “industrial” (croissants and donuts, specially). Other than that a great place to spend a weekend in Lisbon.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality at its best
Stayed 3 nights in Sep 2024

10/10 Excellent

Sophie, Elkins Park

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, lovely grounds, plenty of outdoor space , fantastic view. Most of best staff
Stayed 1 night in Oct 2024

10/10 Excellent

Shireen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were excellent. Property was beautiful. Great location
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely beautiful!
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my time at the Palace
I wouldn't change a thing. The staff were very accommodating and paid attention to detail. The room was as advertised and the restaurants were fantastic. Don't get me started on the views!
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Stayed 4 nights in Sep 2024

8/10 Good

Anne-Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location, on top of one of Lisbon’s hills so be ready yo walk a lot, which was great! Hotel was good but far too expensive for the value. We had a room on the 1st floor of the main building and could hear the people walking above us in the wee hours of the night. Was complicated to get an iron, then an ironing board or extra towels… bathrobes were a little “tired” and the paper holder in our room wasn’t properly fixed to the wall… little details that you wouldn’t expect from a hotel at that level. staff were helpful and food was good.
Stayed 3 nights in Sep 2024

8/10 Good

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in quiet location!
The hotel and staff were wonderful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel!
Stayed 3 nights in Sep 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard, Pompano Beach

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful, the staff was absolutely wonderful and helpful ❤️ will definitely recommend it to others. Monica and Rick
Stayed 7 nights in Aug 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful view of Lisbon. Have a drink on the balcony or the pool and watch the sun set.
Stayed 2 nights in Aug 2024

8/10 Good

Susanne

Stayed 4 nights in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible views and restaurant
Incredible views. Beautiful place
Stayed 1 night in Jul 2024

10/10 Excellent

Udo

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024