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Basic room. Beds, towels and shower. But just what we needed. A small complimentary breakfast and we got to see Galway. Would stay there again.

Room was nice and tidy. Had an issue with the shower head. It kept moving and spraying all over. Soaked the floor. There were some signs of mold in the grout, but overall good for one night. Breakfast was quite good with lots of choices.

Plenty of room, clean and easy walk to pubs!

We stayed in the area for our first three days in Ireland and it was our hub to get around Ballyconneely and Clifdon as well as Galway. The hotel staff was very accommodating and the restaurant was great. We booked a larger room with a living area and bar and it was great. Rooms were clean and the area was quiet during the evening hours. O'Grady's for dinner next to the water was great. Had breakfast at the hotel restaurant and the food was great as well as the staff. Great overall exprience at The Twelve Hotel.

Staff was very friendly, the gym and amenities are incredible, and the location is perfect. Will stay there again my next Galway visit.

The stay was enjoyable and the hotel excellent. Of particular note was te quality and friendliness of the service - especially in the restaurant. We were charmed.