See all properties

Randolph House Hotel, Trademark Collection by Wyndham

3.0 star property

Choose dates to view prices

Photo gallery for Randolph House Hotel, Trademark Collection by Wyndham

Exterior
Lobby
Property amenity
Dining
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
$78
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
441 Electronics Pkwy, Liverpool, NY, 13088
  • Place, Destiny USA
    ‪4 min drive‬
  • Place, New York State Fairgrounds
    ‪10 min drive‬
  • Place, St. Joseph’s Health Amphitheater at Lakeview
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception
LivAway Suites- Syracuse
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, 627 reviews
LivAway Suites- Syracuse

About this property

Randolph House Hotel, Trademark Collection by Wyndham

3-star Liverpool hotel with free breakfast
A 24-hour fitness center, a 24-hour business center, and a microwave in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite. Housekeeping is available on request.
Randolph House Hotel, Trademark Collection by Wyndham offers 198 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. A pillow menu is available. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and 3 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 30000 square feet (2700 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Complimentary uncovered self parking is available on site, along with a car charging station.

Randolph House Hotel, Trademark Collection by Wyndham is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In a state park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from September 24 2025 to November 30 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day (maximum USD 500.00 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Reviews

Randolph House Hotel, Trademark Collection by Wyndham Reviews

6.8

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 267 out of 1046 reviews
Rating 8 - Good. 275 out of 1046 reviews
Rating 6 - Okay. 199 out of 1046 reviews
Rating 4 - Poor. 155 out of 1046 reviews
Rating 2 - Terrible. 150 out of 1046 reviews

Reviews

10/10 Excellent

Leon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would give ZERO STARS if that was an option!

Broken hvac unit for hotel. Portable ac units in each room that are not able to get the rooms cool. Plumbing issues where toilets dont flush on 1st or 2nd attempts and bathtubs do not drain properly. No ice machines on floors and 1 portable unit located by front desk that was full of water instead of ice.
Stayed 1 night in Jul 2025

4/10 Poor

Logan

Stayed 1 night in Jul 2025

4/10 Poor

Austin

Stayed 2 nights in Jul 2025

6/10 Okay

David

Liked: Cleanliness
Room was clean and bed was comfortable. We arrived at 2:30 and was immediately informed that they were not letting anyone check in until 3pm. When we went down for breakfast we were greeted with a sign saying their food delivery was delayed so there was no breakfast.
Stayed 2 nights in Jul 2025

4/10 Poor

james

every night when i come back to hotel my key would not open door had to get new card first night tv did not work changed rooms to go to counter for new key not was not nice than i had no hot water to shower with i was in town for a funeral had to go to a friends house to clean up/ i have stayed at wyndham hotels before BUT i dont think i will stay at them again i am not happy with this hotel
Stayed 5 nights in Jul 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Great value. Clean. Friendly staff
Stayed 1 night in Jul 2025

4/10 Poor

Jamie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Air conditioning duct tape to the window… bed comforter was stained brown
Stayed 1 night in Jun 2025

4/10 Poor

Katherine

Stayed 1 night in Jul 2025

8/10 Good

Robinson

Liked: Cleanliness, staff & service
Conveniently close to the highway
Stayed 1 night in Jul 2025

2/10 Terrible

Chantel

Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel is dark and dingy. The entrance is like a parking garage. Didn’t stay due to safety reasons. Left and got a room at the Hilton.
Stayed 1 night in Jul 2025

8/10 Good

Dinakar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

gail

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Great value for cost. I sufficient signage from road. Staff of 1 at check-in was overwhelmed and wait was too long. I did a pre-check-in online and was told that it was basically for nothing because I still had to fill in the paperwork at the registration desk.
Stayed 1 night in Jul 2025

6/10 Okay

Francis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No real signage of property. Noisy makeshift air conditioner in room and facilities looked repurposed for a hotel. Reasonable room rate though…
Stayed 1 night in Jul 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel stay I have ever had.

There was no hot water and the carpet was soaking wet due to the AC unit not being properly drained. When I said something at the front dest they shrugged and said there was nothing they can do. They charged me for a room with no hot water and a moldy floor!
Stayed 1 night in Jul 2025

10/10 Excellent

LeeAnn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff was wonderful
Stayed 1 night in Jul 2025

4/10 Poor

Shannon

Disliked: Cleanliness, property conditions & facilities

Old and in poor working condition

Pros: bed was comfy, and lots of pillows. Cons: air conditioner was broken, window unit was in the room and ran constantly, was very loud. No water in the pool. Ice machine was a cooler and ice was melted. Tub didnt drain so it filled up when taking a shower, also no bathroom fan so everything got wet and damp. Lastly, front desk agent was barefoot and on her phone anytime we saw her.
Stayed 2 nights in Jul 2025

2/10 Terrible

sara

Traveled with partner
Disliked: Cleanliness, amenities
was not informed if a 100.00 deposit upon checkin. no fridge in room so could not keep food cold. no hot water to shower. will not recommend.
Stayed 1 night in Jul 2025

2/10 Terrible

Christopher

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Guy at desk was very short and arrogant told me its a 100 incidental hold asked was it the same card i told him i booked 3rd party he said it could take up to a week to get the money back minimum 2 days after i inserted my card room was poorly serviced i have pictures i have been in hospitality 20 years and how this room passed inspection is beyond me cant blame the housekeeper if the inspector/executive housekeeper didnt see that and oh by the way there was ice cream in the freezer.
Stayed 1 night in Jul 2025

4/10 Poor

Soyika

Stayed 1 night in Jul 2025

8/10 Good

Hilarie

Stayed 1 night in Jun 2025

8/10 Good

Kent

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a one night stay. There was no hot water at night. But it came back in the morning. Other than that everything was nice.
Stayed 1 night in Jul 2025

6/10 Okay

Vlad, Brooklyn

Stayed 1 night in Jul 2025