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GH Palazzo Suite & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GH Palazzo Suite & Spa

Exterior
Exterior
Exterior
Down comforters, in-room safe, desk, laptop workspace
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Pool

Explore the area

Map
Piazza G. E. Modigliani, Livorno, LI, 57127
  • Terrazza Mascagni
    2 min walk
  • Livorno Aquarium
    6 min walk
  • Italian Naval Academy
    10 min walk
  • Pisa (PSA-Galileo Galilei)
    32 min drive

Room options

View all photos for Suite

Suite | Down comforters, in-room safe, desk, laptop workspace

Suite

  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Down comforters, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Down comforters, in-room safe, desk, laptop workspace

Junior Double Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Down comforters, in-room safe, desk, laptop workspace

Standard Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Down comforters, in-room safe, desk, laptop workspace

Superior Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Down comforters, in-room safe, desk, laptop workspace

Junior Room

  • Sea view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Reception

Max Hotel Livorno

Parking included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1001)
The price is $93
per night
$106 total
includes taxes & fees
Jan 6 - Jan 7
Max Hotel Livorno

About this property

GH Palazzo Suite & Spa

5-star Livorno hotel close to Port of Livorno
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, self parking, and a seasonal outdoor pool are onsite.
GH Palazzo Suite & Spa offers 121 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. Beds feature down comforters. Digital television is provided.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open select days.
GH Palazzo Suite & Spa features a full-service spa and a seasonal outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Onsite parking is available (surcharge), along with a car charging station.

GH Palazzo Suite & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
GH Palazzo Suite & Spa has a restaurant on site.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 3.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Uncovered self parking fee: EUR 18 per day
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number IT049009A1YVQJ4W9Z

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

GH Palazzo Suite Spa
GH Palazzo Suite & Spa Hotel
GH Palazzo Suite & Spa Livorno
GH Palazzo Suite & Spa Hotel Livorno

GH Palazzo Suite & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 127 out of 214 reviews" "
Rating 8 - Good. 44 out of 214 reviews" "
Rating 6 - Okay. 23 out of 214 reviews" "
Rating 4 - Poor. 13 out of 214 reviews" "
Rating 2 - Terrible. 7 out of 214 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gottfried

Stayed 1 night in Sep 2024

10/10 Excellent

Jose, Ciudad de Mexico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well maintained classical building from the end of the 19th Century in front of the sea. Excellent restaurant on the roof with amazing view. Attentive and efficient staff.
Stayed 1 night in Sep 2024

8/10 Good

GUSTAVO, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert, Northville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary service by every staff member we encountered. The property is palacial and elegant. Wonderful property.
Stayed 1 night in Sep 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an outstanding hotel. The rooms were big, not the typical small European room. The bathroom had a tub and a shower and also was large. The location was beautiful - right across from the ocean. I would stay here again!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk could be friendlier
Stayed 3 nights in Sep 2024

10/10 Excellent

Neil

Stayed 3 nights in Jul 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Danielle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude Front desk ladies, and our Room had Mold all over the wall. When I told them they said "oh". Then; They charged me for a car when i didnt have one. When i asked for refund they said" No i can't refund, i complained again & receptionists said it will take weeks for refund". Not helpful.
Stayed 1 night in Sep 2024

8/10 Good

Mehran

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Larissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop restaurant and pool
Stayed 2 nights in Jul 2024

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel eccezionale
Stayed 2 nights in Apr 2024

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room & wonderful breakfast
What a wonderful hotel, check in & service by everybody was great, the hotel is beautiful. My room was huge with a separate marble bathroom. The rooftop pool was very nice although the water could have been a bit cleaner, it was murky. The breakfast was out of this world, so many choices & beautiful. I would love to stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

angelo

Liked: Cleanliness, staff & service, amenities
Lovely setting, good service, easy parking, comfortable. Could do with a lick of paint
Stayed 1 night in Jul 2024

8/10 Good

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The hotel is nice with a good service. The gym was a disappointment in the -1 floor, with no windows or functional AC. The breakfast was also very basic. The roof pool and deck was nice to relax and soak in the sun.
Stayed 2 nights in Jul 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities
Central
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
A very expensive disappointment
The hotel did not respond to emails, we wanted them to organise airport pick up but they never responded to repeated emails. The breakfast did not have a good variety and choice of healthy options. It was mostly sweet pastries and breads/ cakes and not much salad choices. There was no option to cancel payment for breakfast either, so whether we ate it or not we had to pay €17 per breakfast which was a total rip off Don’t be fooled there is a beach by the hotel. You have to pay and there is no beach, just access to the sea. Another disappointment. The air conditioning in the room was very poor and kept cutting out. It would not cool below 24 degrees centigrade Swimming pool on 5th floor but expected to go to reception on ground floor to collect towels. Unacceptable in a 5 star hotel The staff work hard and try to please however I would not recommend staying there for the above reasons.
Stayed 7 nights in Jun 2024

4/10 Poor

Yann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars Hotel? 5 Italian stars maybe. So 1.5 at best. If you like hair in tub, then 2 stars
Stayed 1 night in Jun 2024

6/10 Okay

Richard de

Traveled with partner
Liked: Staff & service, amenities
Property was grand but tired. Restaurant has a magnificent view over the harbour. Food selection and staff were excellent. However our shower was not clean and had a temporary wooden slatted floor which was insecure/unsafe and it was impossible to use the shower without flooding the bathroom. Reception was poorly run - had to queue for sometime to check in and we were told the roof pool was closed when it was actually open.
Stayed 1 night in Jun 2024

8/10 Good

Natsuko

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Front services were not 5 stars but Walking distance to Livorno area, Terazza mascagni etc!
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Amazing service and lovely room.
Stayed 1 night in Jun 2024

10/10 Excellent

MITSURU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this location, will come back next year
Stayed 1 night in Jun 2024