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Grand Hotel Llandudno

3.0 star property

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Photo gallery for Grand Hotel Llandudno

2 restaurants, breakfast served
Interior entrance
Reception
View from property
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet friendly
  • Free WiFi
  • Restaurant
$66
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Happy Valley Road, Conwy, Llandudno, Wales, LL30 2LR
  • Llandudno Pier
    ‪1 min walk‬
  • Great Orme Tramway
    ‪7 min walk‬
  • Venue Cymru
    ‪18 min walk‬

Room options

View all photos for Standard Twin Room, Sea View

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Standard Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Standard Single Room

  • 36 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Family 3 Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Standard Family 3 Room

  • 36 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Standard Double Room

  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Sea View

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Standard Double Room, Sea View

  • 36 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Standard Twin Room

  • 36 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Grand Hotel Llandudno

3-star Llandudno hotel with coffee shop/cafe
This smoke-free hotel features 2 restaurants, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk, and an arcade/game room. Housekeeping is available once per stay.
Grand Hotel Llandudno offers 168 accommodations with complimentary toiletries. Televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, hair dryers, and change of towels can be requested. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Edwardian hotel also offers an arcade/game room, a front-desk safe, and a porter.

Grand Hotel Llandudno is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 9:30 AM.
Main Restaurant - This buffet restaurant serves breakfast and dinner.
Premier Dining Room - Overlooking the ocean, this restaurant serves breakfast and dinner. Open daily.
Connaught Bar - This bar serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Connaught Bar
  • Main Restaurant
  • Premier Dining Room

Things to do

  • Arcade/game room
  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Edwardian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between 10:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Check-in starts at 4 PM on Mondays and Fridays, and begins at 2 PM on all other days.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per day, plus a one-time cleaning fee of GBP 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Pet fee: GBP 10 per pet, per day plus GBP 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-in fee: GBP 20 for check-in between 10:00 AM and noon

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Grand Hotel Llandudno
Llandudno Grand Hotel
The Grand Hotel - Llandudno Wales
Grand Llandudno
Grand Hotel Llandudno Hotel
Grand Hotel Llandudno Llandudno
Grand Hotel Llandudno Hotel Llandudno

Grand Hotel Llandudno Reviews

Reviews

6.6
Rating 10 - Excellent. 210 out of 1019 reviews
Rating 8 - Good. 291 out of 1019 reviews
Rating 6 - Okay. 226 out of 1019 reviews
Rating 4 - Poor. 149 out of 1019 reviews
Rating 2 - Terrible. 143 out of 1019 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with lots of history. Room basic but clean. Hotel amenities brill and bingo and entertainment very good. Can't wait to stay again
Stayed 2 nights in May 2025

2/10 Terrible

Craig

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty. Room smelt like urine and the carpet was soggy. Placed in a top attic window with window looking into a window tunnel, with it being so windy the window kept blowing open through the night and it was so noisy. Both my daughters have coughs since going (foisty and mould probably to blame). Bar staff miserable except one young lad. Check in said 1pm on a Wednesday... But couldnt check in till 3. Very dirty overall and saw several police visits to hotel rooms. Will NOT be returning.
Stayed 2 nights in May 2025

4/10 Poor

Bettany

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Did not realise it was a pontins hotel before we got there. Food extremely basic 2 choices at dinner + vegetarian if you are not there at 5.30 expect 1 choice , staff have no manners, the ents team are the only good thing and put 100% into with little feed back. The public areas the reception , bar and restaurant are beautiful and clean, the rest of building very tired looking and looks like minimal clean done. Would not go back like a typical pontins
Stayed 2 nights in May 2025

8/10 Good

Mirela

Liked: Cleanliness, staff & service, property conditions & facilities
The views are very nice staff nice friendly entertainment not my cup of tea
Stayed 1 night in May 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities
Old fashion, able to use cash would be better
Stayed 1 night in May 2025

6/10 Okay

Nawzad

Liked: Cleanliness
Disliked: Property conditions & facilities
Property too old
Stayed 1 night in May 2025

8/10 Good

Emma

Traveled with group, Traveled with family
Liked: Staff & service
.
Stayed 1 night in May 2025

8/10 Good

John

Stayed 3 nights in May 2025

4/10 Poor

Philip

Disliked: Staff & service, property conditions & facilities, room comfort

Grand Not Grand !!!

Room was way too hot all night, room very basic and dark,lack of plug sockets and one was broken. Very noisy with doors banging and loud voices. Drinks poor quality and flat for the high cost. Poor cleaning standards in the gents toilets with toilet paper thrown onto the ceiling tiles. Over cooked breakfast with what appeared to be tinned mushrooms, and a poor set up no tea pots for tea had to make in the cup no milk on the tables really needs an overhaul. A hotel that needs more attention to detail and a facelift to bring it up to a good basic standard. The company that owns it needs to realise that they are a custodian of a beautiful building and treat it as such. Shame when the views from the bar area are so nice.
Stayed 1 night in May 2025

10/10 Excellent

Freya

Stayed 3 nights in May 2025

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities

Not Great

Dirty cups in room on arrival. No plug sockets worked. Didnt feel clean. Needs a huge renovation . To expensive for what it is
Stayed 3 nights in May 2025

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

JULIA

Traveled with partner
Disliked: Cleanliness
The room was not clean when we arrived and was not cleaned during our stay. We were not told breakfast times and in booklet it said times were subject to change. We paid for our breakfast but on bank holiday Sunday when we arrived at 9am were told we were too late. The hotel is very noisy, people shouting and whooping. The parking is a nightmare. Before I arrived I was told I could park on the streets, but the streets were full and all had meters. The car park would let you pay a maximum of 24 hours so we had to get up early every day to keep paying. When I asked at reception he laughed and said good luck. Not very helpful. However the hotel is right next to the sea and the great Orme, also close to shops and amenities. Lots of great restaurants.
Stayed 2 nights in May 2025

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Due to event organiser changed the weekend dates, I booked into this hotel. They won't change the date because it was non-refundable booking. Bit they simply don't answer phone calls nor emails. Hotel.com tried for me to no avail. We came anyway to enjoy North Wales and Llandudno. Despite the owner of this hotel reassuring how much money has been invested to modernised this hotel. I can't see any modern fixtures or items or decor. There must be only three rooms which have been modernized because the one I stayed in is nothing like the photos online. I just hope I haven't brought any creatures home with me.
Stayed 2 nights in May 2025

2/10 Terrible

Stacey

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Run down, dirty hotel very disappointed. We had stay out all day to avoid the place. Shower flooded bathroom. Electric plug sockets worked one day and not the next. Curtains were falling down. Kettle in room was absolutely filthy. Lifts out of order. Staff unhelpful and not friendly. Avoid at all costs even if you’re looking for cheap hotel.
Stayed 2 nights in May 2025

2/10 Terrible

diane

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not grand by any means. Our arrival was 30 mins early and desk staff were not particularly welcoming. They do not make up beds and replace used drink items, or empty the bins daily. My bathroom had deep scratches on the bath, some mould, a leaky radiator pipe, leaky soap dispenser and damaged fixings. The so-called balcony restriction devices were not fixed to both sides of the doors and could easily be opened. Dangerous considering the height of some rooms. Balconies are rusty on the edges and do not encourage use. Then there are the ants in the bathroom and near the bed and eventually, they crawled over my bed. Both my room and my friend's room had them. I was offered fly spray and advised the maintenance team would investigate. I was moved to another room, (balcony issues the same), and subjected to a loud whirring noise until late evening. (? mechanical) When I enquired the next day about maintenance I overheard a receptionist say there were no maintenance staff. Whether she meant on that day or always, she did not elaborate. As we were leaving, we sat in the quiet room where luggage is openly displayed and not locked away, and the chair my friend leant on collapsed. The leg fell off. Finally, we asked for a taxi booking and it did not turn up. We would never go back and never recommend it to anyone.
Stayed 3 nights in May 2025

10/10 Excellent

NIRMALA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

James

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and Good Value
Stayed 1 night in May 2025

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to pier and fastfood and entertainment lots of lovely restaurants and and views over the sea. Parking was at a premium lots of cars with parking tickets
Stayed 2 nights in May 2025

4/10 Poor

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Jo

Stayed 1 night in May 2025

6/10 Okay

carl

Traveled with family and small children
Liked: Staff & service, amenities
Everything ok just toilet didnt flush and no maintenance on sunday
Stayed 3 nights in May 2025

2/10 Terrible

Jaydeep

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Experience

The rooms provided were below the booked category, Lack of cleanliness, including spider webs, Very small room sizes, Missing bathtubs, The family room booked for 4 people was only suitable for 3, Rude staff behavior, Nonfunctional internet/Wi-Fi, Excessive noise from the exhaust fan.
Stayed 1 night in May 2025