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The Empire Hotel & Spa

4.0 star property

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Photo gallery for The Empire Hotel & Spa

Mountain view
Indoor pool, outdoor pool, sun loungers
Front of property
Aerial view
Double Room | Premium bedding, down comforters, in-room safe, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym

Explore the area

Map
Church Walks, Llandudno, Wales, LL30 2HE
  • Great Orme Tramway
    ‪2 min walk‬
  • Llandudno Pier
    ‪4 min walk‬
  • Venue Cymru
    ‪19 min walk‬

Room options

View all photos for Double Room

Double Room | Premium bedding, down comforters, in-room safe, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Imperial Hotel

  • Pool
  • Hot Tub
  • Breakfast included
  • Free WiFi
4.6 out of 5, Wonderful, (827)
The price is $162
per night
$194 total
includes taxes & fees
Mar 26 - Mar 27
Imperial Hotel

About this property

The Empire Hotel & Spa

4-star Llandudno hotel with bar/lounge
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include an outdoor pool, a health club, and a bar/lounge.
The Empire Hotel & Spa offers 54 air-conditioned accommodations with DVD players and safes. Beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, The Empire Hotel & Spa features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. A computer station is located on site and wireless Internet access is complimentary.

This Victorian hotel also offers a health club, a sauna, and spa services. Onsite self parking is complimentary.

The Empire Hotel & Spa is a smoke-free property.

Guests are offered a complimentary full breakfast.
Watkins - This restaurant serves breakfast, lunch, and dinner.
Poolside Restaurant - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Poolside Restaurant
  • Watkins

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Built in 1854
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Empire Hotel Llandudno
Empire Llandudno
The Empire Hotel & Spa Hotel
The Empire Hotel & Spa Llandudno
The Empire Hotel & Spa Hotel Llandudno

The Empire Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 329 out of 499 reviews
Rating 8 - Good. 130 out of 499 reviews
Rating 6 - Okay. 35 out of 499 reviews
Rating 4 - Poor. 4 out of 499 reviews
Rating 2 - Terrible. 1 out of 499 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a comfortable stay with delicious food
Stayed 2 nights in Nov 2024

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Pleasant but.
Pleasant stay but we stayed in room 6 which has 2 very big sash cord windows which are both draughty and cold you can also hear a lot of road noise ie: delivery trucks and bin wagons with reverse sensor warnings at 7am, so with the weather being rather cold the room was cold even with the heating on.
Stayed 2 nights in Nov 2024

8/10 Good

Lindsay

Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, close to beach and shops. Clean, tidy, well appointed room with daily room service and staff, all who were polite, informative and willing to assist. Restaurant food and service was very good. Without hesitation, we shall return for further stays.
Stayed 4 nights in Sep 2024

10/10 Excellent

Duncan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked: decor,location, bar,indoor pool,views from Room 44. disliked: lack of alternatives to 3 course evening meal, access to swimming pool, quality of breakfast.
Stayed 3 nights in Aug 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Parking very challenging
Stayed 4 nights in Aug 2024

6/10 Okay

Paula

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of attentive staff, portraying a friendly manner. Food excellent. Large bar facilities. Convenient for promenade and shops
Stayed 3 nights in Aug 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - right place with parking
Great classic clean hotel with super friendly staff and great breakfast You don’t need to know anymore .. as it’s all you would need for a short or a longer break
Stayed 2 nights in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relacing
Staff are incredibly friendly, nothing is too much trouble.
Stayed 3 nights in Aug 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, room comfort
Great seaside hotel
Excellent hotel close to the beach and walking distance of train station. Pool and spa treatments,extensive lounges. Good all round service and food good. Only facilities criticism is that the gym is too hot to really exercise.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2024

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel . Staff always smiling and very helpful nothing to much trouble. Breakfast was lovely. Lovely sitting area at the back of the hotel . Look forward to going back 😃
Stayed 4 nights in Jul 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous public lounges,wonderful food,outstanding service
Stayed 2 nights in Jul 2024

8/10 Good

Patricia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Would have ate dinner in resturant, but only seemed to have set 3 courses.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant a lovely hotel. We keep going back so it must be lovely:)
Stayed 2 nights in Jun 2024

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building in most convenient location, in fantastic North Wales town.
Stayed 3 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel, just how it should be.
Superb welcome and check-in process, shown to our room and shown the facilities within. Good breakfast with waiter service for the cooked food. Lovely bar and lounge area, great for after dinner drinks or your nightcap before bed.
Stayed 3 nights in Jun 2024

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was too much trouble. The staff were engaging, helpful and polite. The hotel is Central and has many great features. What is not to like.
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very enjoyable stay, and will definitely come back. The receptionist Mary was extremely helpful and couldn't do enough to make our stay comfortable. The only slight negative was at breakfast. The toast arrived as soon as we got seated, so was cold when we ate it, and it felt a bit rushed. Maybe leave the toast until people order their cooked breakfast. Otherwise we enjoyed everything about it
Stayed 4 nights in Jun 2024