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Greenbank Lodge Llangollen

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Greenbank Lodge Llangollen

Suite
Double or Twin Room
Exterior
Double Room (Small) | Bathroom | Towels
Standard Double Room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

Map
Hill Street, Llangollen, Wales, LL20 8EU
  • Plas Newydd
    1 min walk
  • Pontcysyllte Aquaduct
    3 min walk
  • Llangollen Library
    5 min walk
  • Liverpool (LPL-John Lennon)
    55 min drive

Room options

View all photos for Room, 6 Bedrooms (Loft Room)

Room, 6 Bedrooms (Loft Room)

Room, 6 Bedrooms (Loft Room)

  • 430 sq ft
  • Sleeps 6
  • 6 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Small)

Double Room (Small)

Double Room (Small)

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Cottage, 2 Bedrooms (The Cottage)

Cottage, 2 Bedrooms (The Cottage)

Cottage, 2 Bedrooms (The Cottage)

  • 430 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Greenbank Lodge Llangollen

3.5-star Llangollen lodge with flat-screen TVs
Express check-in, express check-out, and a garden are available at this smoke-free lodge. Free WiFi in public areas and free self parking are also provided. Housekeeping is available once per stay.
Greenbank Lodge Llangollen offers 9 accommodations. Flat-screen televisions are featured in guestrooms. Housekeeping is provided once per stay.
Greenbank Lodge Llangollen features a garden, express check-in, and express check-out. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Greenbank Lodge Llangollen is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free self parking on site

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of GBP 15 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

manorhaus Llangollen B&B
manorhaus B&B
manorhaus
Manorhaus Llangollen Wales - North Wales
Greenbank Llangollen
manorhaus Llangollen
Greenbank Lodge Llangollen Lodge
Greenbank Lodge Llangollen Llangollen
Greenbank Lodge Llangollen Lodge Llangollen

Greenbank Lodge Llangollen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 25 out of 51 reviews" "
Rating 8 - Good. 16 out of 51 reviews" "
Rating 6 - Okay. 5 out of 51 reviews" "
Rating 4 - Poor. 3 out of 51 reviews" "
Rating 2 - Terrible. 2 out of 51 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Frederick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please can I complain about my stay at Greenbank Lodge? I am asthmatic and the room was damp musty and the bathroom was mouldy. All my clothes smelled of mould afterwards and I barely slept. Since leaving I’ve had a chest infection and am on antibiotics having got ill whilst staying there.
Stayed 2 nights in Aug 2024

4/10 Poor

john

Disliked: Staff & service, property conditions & facilities, room comfort
Mature couple.
Entrance courtyard needed care and attention. The room had a small settee that needed cleaning. The toilet and shower was dark and not inviting. The bed was comfortable. We had difficulty with the electronic front lock. The fob did not work and the combination code did not work after initial opening. The car park next door in hall street was full for over 24 hours. We only stayed the one night and booked another hotel for our second night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nigel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
A very well thought of hotel,lovely room with separate bath and walk in shower exceptionally clean,will definitely stay here again,was no reception or anyone greeting you but this did not bother me,and there was a free car parking permit in the room which you would not get anywhere else where there is no hotel car park
Stayed 2 nights in Aug 2024

6/10 Okay

Julia

Disliked: Room comfort
No hot water!
First impressions: location excellent, in town centre, close to everything. Remote check-in, instructions easy to follow. Bonus of parking permit. Upon entry noticed the hallway smelled musty. However the room was larger than expected and nicely decorated. Bathroom needs some maintenance. Shower head should be replaced, very tatty and full of mold. Toilet and sink not secure and quite wobbly. The bathroom was wet for our entire stay too, after the first use, due to poor design. Floor sopping. Good night's sleep, room quiet, dark and bed comfortable. Had an issue, we woke Saturday morning and no hot water for a shower. Had to boil the kettle to wash in the sink. Came back from a hike at 3.30pm and still no hot water! Contacted the owner/ manager via email, they said was unusual, but unfortunately had no rooms to allow us to use, as fully booked. Offered a credit note, this wasn't useful as probably won't return to Llangollen. We waited another 2 hours till 5.30pm, but still not hot. Ended up washing once again in the sink using the kettle. Not ideal especially when youve been hiking. Quite disappointing, on what otherwise would of been a nice weekend break in a lovely town.
Stayed 2 nights in Aug 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel.
Great little ensuite double room. Comfortable bed and nice powerful shower. Everything is done remotely, but no trouble at all, although THE ROOM KEY IS ON THE TABLE IN YOUR ROOM AND NOT ON THE TABLE IN THE HALL!!!
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness
You asked
Room smelt damp throughout stay..slug in hand soap holder one night.
Stayed 2 nights in Jun 2024

10/10 Excellent

CHRISTINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just a short walk from everything. Free parking close by, clear entry instructions, lovely big room, comfy bed. Will definitely use again!
Stayed 2 nights in Jun 2024

8/10 Good

Anthony

Liked: Property conditions & facilities, room comfort
Great location
Great location, spacious room. Comfortable bed. Just a few minor issues with cleanliness, and noise from upstairs bedroom.
Stayed 3 nights in Jun 2024

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was love. Great bed.the bath & shower was brilliant. We would stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Ian

Traveled with partner
Great location never seen any staff but no need to
Stayed 2 nights in Mar 2024

6/10 Okay

Shilpa

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Lisa

Liked: Room comfort
Great location. Room was comfortable. Pet friendly.
Stayed 2 nights in Feb 2024

10/10 Excellent

Deborah

Stayed 2 nights in Nov 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service, room comfort
Comfortable, warm and well-placed.
My room was lovely and it was warm, great shower and a comfortable bed. The Hall Street car park was full when I arrived but luckily there was free parking in the road opposite and I couldn't spot any parking restrictions. A noisy group disturbed my early night on Saturday but not for long and consideration for other guests is suggested by the owners.
Stayed 2 nights in Nov 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel if you like steps
great room but not very disabled friendly as there are steps up to the door and then there are stairs to most of the rooms I think we were the only people in the Lodge so it was very quiet I did buy bleach as the sink drain smelt a bit we had a shower and bath in the room and we had a lovely sitting room to watch telly and there were plenty of plug sockets in both rooms we would stop there again as it wasn't far to walk into the town center or most of the attractions
Stayed 4 nights in Nov 2023

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect cottage for two. Close to all amenities & the heritage railway (the reason for our visit) but completely dark & totally silent of an evening for a great nights sleep in a really comfy bed. Excellent wi-fi signal. The only things missing were a grill pan in the oven & instructions on how to work the heating. Loved our stay & would definitely return. Thankyou.
Stayed 3 nights in Sep 2023

2/10 Terrible

Sherry

Stayed 2 nights in Sep 2023

6/10 Okay

Sonia

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
The room was comfortable and clean. Llangollen is a great location and the hotel was well situated. However, we had an issue with the room due to a message not getting to the owner from Expedia. He was not helpful and wanted to charge us £5 to resolve this minor issue. The room was not tidied while we were out. No dining options at all. Not even a decent cup of coffee in the morning. We had to drive to get breakfast in before 9.
Stayed 2 nights in Aug 2023

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced. Convenient location. Great communication. Easy check-in. Clean and well-appointed. Yes - there are 10-12 steps to the front door and more steps inside if you are on the 2nd floor - so it is not accessible. The steps and front court yard could use some weeding but it was not overgrown. We enjoyed our stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with long stay car park next door. Only small gripe is that radiators were left on in August with windows open. I turned them off straight away, but this seems so wasteful
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Good central location but needs a bit of TLC.
The location of the lodge is great, very central. We didn't realise until after booking that there was no car parking at the lodge - you have to go to pay and display down the street. However it is free due to the car park pass provided (after check in which is 4pm). There were a few niggles about the room (Room 2) - the TV in bedroom didn't work, the towel rail in the bathroom didn't work, no extractor fan and room was generally a bit cold. The management said they would look into this following my email on our first night, but I had no reply after that, other than a fan heater was provided when we got back to the room. There is no one on site - the owner is remote. The room was OK, a bit dated but lots of space having a separate living room to the bedroom. Could do with a bit of an update.
Stayed 2 nights in Jul 2023

10/10 Excellent

Edgar

Liked: Cleanliness, room comfort
Fantastic location
Central location with all the restaurants and pubs within 5mins walking! Room was spacious but Building little bit outdated though overall we had a good couple of nights there!
Stayed 2 nights in May 2023

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023