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White Waters Country Hotel

4.0 star property

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January 2025

Photo gallery for White Waters Country Hotel

Exterior detail
Breakfast, lunch, dinner served; British cuisine
Standard Double Room | Blackout drapes
Breakfast, lunch, dinner served; British cuisine
Breakfast, lunch, dinner served; British cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Berwyn Road, Llangollen, Wales, LL20 8AD
  • Pontcysyllte Aquaduct
    2 min walk
  • Horseshoe Falls
    19 min walk
  • Llangollen Town Hall
    3 min drive
  • Liverpool (LPL-John Lennon)
    74 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Blackout drapes

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

White Waters Country Hotel

4-star Llangollen hotel with restaurant
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, spa services, a meeting room, and laundry facilities are onsite.
White Waters Country Hotel offers 25 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Elegance Spa. Services include hot stone massages, sports massages, facials, and body treatments. The spa is equipped with a spa tub and a steam room. Guests under 16 years old are not allowed in the spa.
White Waters Country Hotel features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Llangollen hotel also offers spa services, laundry facilities, and room service (during limited hours). Onsite self parking is complimentary.

White Waters Country Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 8 AM and 9:30 AM.
Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa tub
  • Sports massages
  • Steam room

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Guests under 16 years old are not allowed in the spa

Property is also known as

White Waters Country Hotel Llangollen
White Waters Country Llangollen
White Waters Country
White Waters Hotel Llangollen
White Waters Country Hotel Hotel
White Waters Country Hotel Llangollen
White Waters Country Hotel Hotel Llangollen

White Waters Country Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 45 out of 110 reviews" "
Rating 8 - Good. 40 out of 110 reviews" "
Rating 6 - Okay. 13 out of 110 reviews" "
Rating 4 - Poor. 9 out of 110 reviews" "
Rating 2 - Terrible. 3 out of 110 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the river from our room. Evening meal good.
Stayed 1 night in Mar 2019

10/10 Excellent

phil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
me and my partner had a 2 night stay .the weather was good staff very helpful .good food friendly barstaff. decent breakfast.all adds to a lovely weekend.would stay again
Stayed 2 nights in Mar 2019

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Loved the hotel and staff, just felt the room could do with some decorating as wallpaper all scratched and pulled above bed. Also walls thin so you get noise from next room and people in the corridor which unfortunately meant I had a very disturbed night.
Stayed 1 night in Feb 2019

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
We arrived late as were out for a family meal in Llangollen. Everything was lovely except I think our room must have been above the bar area as we were kept awake by a lot of swirling girls (maybe a hen party?) anyway that’s not the hotels fault. Didn’t have breakfast so can’t comment on that. The only thing I’d say was a slight problem was I’d try to call the reception throughout the day to advise we’d be checking in after dinner and within a 5 hour period there was no answer. So I emailed and still had no reply. Eventually I messaged their Facebook page and some replied from there. I think they could have lost many potential bookings by having no one manage the phone or the emails. But then it’s not my business!! A nice hotel and would definitely stay again.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here, the staff are all warm and friendly, will do anything to make your stay enjoyable. The food is delicious we stayed in hotel for food both night as its that tasty. The log fires burning in this old manor house makes it feel so cosy. The room could do with a little upgrading but they were still nice.
Stayed 2 nights in Feb 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Wales.
Great service. Lovely food and service.
Stayed 1 night in Feb 2019

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent wedding anniversary away days
Stayed 2 nights in Jan 2019

10/10 Excellent

Tony, Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.for the price.and upgraded to a very good full English breakfast.
Stayed 1 night in Nov 2018

10/10 Excellent

MARGARET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm friendly hotel
Very friendly hotel. The rooms very warm and a comfy bed. We enjoyed our lunch and evening meal. We would go back there again. The only thing to note is the spa pool is a hydro pool and is large but only about 2 feet deep so you cannot swim and the facilities need work
Stayed 1 night in Nov 2018

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
I decided to stay at White Waters Hotel as I failed to stay there in March. The venue was quaint and kept clean.i had a great service e from very friendly staff and had a lovely view of the Dee Valley from my bedroom.
Stayed 1 night in Nov 2018

8/10 Good

Dee, Lancs

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with excellent staff. The room we stayed in needed updating.
Stayed 2 nights in Oct 2018

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely cosy hotel with great views of river and friendly helpful staff.
Stayed 1 night in Oct 2018

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An older facility that has been nicely maintained. Initially assigned a noisy room near some kind of HVAC system, but the staff graciously responded to our concern by moving us to a different room. The food in the bar for dinner and the breakfast were terrific! Just what you'd hope for from an old English inn!
Stayed 1 night in Sep 2018

8/10 Good

IG, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant, if slightly faded hotel, lovely staff.
The staff could not have been more helpful, & the hotel is a pleasant, if slightly faded, establishment, set in a lovely location. Nice restaurant, great staff, with probably the best cheese omelette we've even eaten. Reasonably priced & good quality house Prosecco. Breakfast was chaotic first thing (items were missing), & the citrus bowl offering was dubious (on the edge of fermentation), but for a vegetarian their choice of yoghurt was excellent - no gelatine! A few niggles detracted: Our bedroom was nice enough, but too hot. There was a ceiling fan (which needed a good dusting), & a pedestal fan was provided, so the temperature was just about bearable. Leaving a window open, when we left the room, was not necessarily an option, as the bedrooms on the bar side let out onto an open roof so security was a concern. Noise, from the bar terrace, was a bit of an issue on Saturday night - especially as we had to keep the windows open to cool the room. The bathroom was carpeted, not something we'd seen since the 70s, & there was nowhere to put toiletries, except on a tiny three tier glass corner unit - used to store the towels.There was a bath (hurrah!), but the very small bathroom was cramped & oddly set out, making it a one person at a time affair. A real annoyance was the bedroom door closing mechanisms. It was not possible to shut your door quietly! Nice room, the bed was very comfortable & linen was fine. Overall, value for money, very pleasant location & worth a visit!
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
lovely location
enjoyed the spa and the hotel was nice and clean. food was good. pleasant walk into Llangollen. not much happening on the evening except eating. could do with some entertainment being on in the area but had plenty of chill out time.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
White waters county hotel
We enjoyed are stay but the room didnt have a view, the view we had was a tool shed with diggers in and the main road, other than that it was a good hotel I would stay again.
Stayed 2 nights in Aug 2018

8/10 Good

J.R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round good value
Friendly welcome clean room and good value tasty food
Stayed 1 night in Jul 2018

8/10 Good

Ngaire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute old hotel in a quiet location
The bed was lovely and firm! The continental breakfast was really good. Staff were all pleasant. Lots of convenient parking.
Stayed 1 night in Aug 2018

4/10 Poor

Troy

Liked: Staff & service
Disliked: Room comfort
First impression didn’t last
The staff were very pleasant and welcoming. Unfortunately there were issues. On arrival my 1st floor room window was open and it was hot. That night I couldn’t sleep as the room was so hot, why I do not know. I had to keep getting water from the bathroom (no fridge with water), window open and fan on. The continental breakfast left little to be desired and needs more selection to make it truly continental. Hotel needs some Redecorating and TLC to lift the appearance.
Stayed 1 night in Aug 2018