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The Wild Pheasant Hotel & Spa

4.0 star property

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Photo gallery for The Wild Pheasant Hotel & Spa

Front of property
Indoor wedding
Exterior
Garden
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
$118
includes taxes & fees
Nov 27 - Nov 28

Explore the area

View in a map
Berwyn Road, Llangollen, Wales, LL20 8AD
  • Place, Pontcysyllte Aquaduct
    ‪6 min walk‬
  • Place, Llangollen Scenic Railway
    ‪8 min walk‬
  • Place, Llangollen Bridge
    ‪9 min walk‬
  • Airport, Liverpool (LPL-John Lennon)

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(34 reviews)
  • 235 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Twin Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 235 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room, 1 King Bed, Non Smoking

Executive Double Room, 1 King Bed, Non Smoking | 1 bedroom, desk, blackout drapes, iron/ironing board

Executive Double Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • 314 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Single Room, 1 Twin Bed

  • 141 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible

Standard Room, 1 King Bed with Sofa bed, Accessible | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Accessible

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

The Wild Pheasant Hotel & Spa

4-star Llangollen hotel close to Llangollen Bridge
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Wild Pheasant Hotel & Spa offers 46 accommodations with complimentary bottled water and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. This Llangollen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

The Wild Pheasant Hotel & Spa features a full-service spa and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, a garden, and coffee/tea in a common area. Complimentary self parking is available on site.

The Wild Pheasant Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Yew Tree Restaurant - This restaurant serves lunch, dinner, and light fare.
Chefs Bar - This bistro serves light fare only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 for adults and GBP 11.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chefs Bar
  • Yew Tree Restaurant

Things to do

  • Full-service spa
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 11.95 for children
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per day
  • Spa fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Wild Pheasant
Wild Pheasant Hotel
Wild Pheasant Hotel Llangollen
Wild Pheasant Llangollen
Wild Pheasant Hotel & Spa Llangollen, Wales - North Wales
Wild Pheasant Hotel And Spa
The Wild Pheasant Hotel Spa
The Wild Pheasant & Llangollen
The Wild Pheasant Hotel & Spa Hotel
The Wild Pheasant Hotel & Spa Llangollen
The Wild Pheasant Hotel & Spa Hotel Llangollen
Wild Pheasant Hotel Spa BW Signature Collection

The Wild Pheasant Hotel & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 337 out of 695 reviews
Rating 8 - Good. 213 out of 695 reviews
Rating 6 - Okay. 86 out of 695 reviews
Rating 4 - Poor. 41 out of 695 reviews
Rating 2 - Terrible. 18 out of 695 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location just a 10 min walk along the river to the main town of Llangollen . Comfy well decorated room ,hotel and grounds were very neat . All the staff I encountered were very friendly .
Stayed 1 night in Aug 2025

6/10 Okay

Tracy

Liked: Room comfort

Birthday spa didn’t meet expectations

Upon check in we were advised that the spa was busy and to book which we did. Additional charges added for late check out and the dog. Room was clean and had a handy patio door for the dog. The spa wasn’t the cleanest and after only 10 minutes we were asked to leave due to an electrical issue. I had to look for reception staff to speak with which was frustrating. We were disturbed in the morning on two occasions by room staff as our room notes didn’t show the late check out. This was a special birthday and was disappointing.
Stayed 1 night in Aug 2025

8/10 Good

Anthony, London

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service . Nice room. Clean . Great area.
Stayed 1 night in Aug 2025

8/10 Good

Eduardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Breakfast was poor quality. Also staff at breakfast room too intrusive moving around between tables spraying with cleaning detergents next to guests trying to have breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning garden! Comfortable room. Nice bar.
Stayed 2 nights in Aug 2025

10/10 Excellent

Fiona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights. We ate in both the restaurants which were both very good and the staff was lovely. A little pricey but good menus at both. Convenient to town. You could probably walk.
Stayed 2 nights in Aug 2025

8/10 Good

elaine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff cuffy beds.disaparted had to pay extra for breakfast an spa.but did enjoy spa
Stayed 2 nights in Aug 2025

6/10 Okay

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Spa was amazing 😁
Stayed 1 night in Aug 2025

4/10 Poor

Terry

Disliked: Room comfort
Small room Tiny bathroom
Stayed 3 nights in Aug 2025

6/10 Okay

Peter

Traveled with partner
The room was adequate but the toilet and washbasin had cracks...hygiene issue?. The breakfast... smallest portion of baked beans I've ever had. Counted them, 18 in total. Drinks expensive. Pint of Guinness and medium white wine with dash of lemonade £14.75. Finally, advertised as a Spa hotel but access to the spa additional charge of £10 per hour!. Didn't bother.
Stayed 2 nights in Aug 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, room comfort

Nice

The receptionist on arrival was quite frosty towards us. We were told we had to pay an extra £10 per person for 1 hour in the spa and £5 thereafter, which although is part of their policy, her attitude towards us, made us reluctant to book a session in the spa. However, the lady who served us at breakfast was very pleasant and accommodating and went above and beyond to make us feel valued and respected. The hotel is a short stroll from the bustling town, where there are a wide range of shops and eating establishments. The bathroom in our room was quite tired and not really thought through. The tiled shower floor was slippy when wet, they may have used wall tiles here rather than floor tiles.
Stayed 2 nights in Aug 2025

2/10 Terrible

Mojtaba

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs complete decoration and the spa facilities not up to standard and need to be paid for separately which is ridiculous
Stayed 3 nights in Aug 2025

8/10 Good

John

Liked: Amenities
Excellent standards of cleanliness. Food and Beverage superb. Let down by very poor bed mattress. Rectified immediately by Deputy GM.
Stayed 1 night in Aug 2025

6/10 Okay

Neil

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property was elegant from the outside reception area very nice staff welcoming. My room was very difficult to get to many doors to go through with a large suitcase's. Room was generally nice very old inside needed an update. Bed was older had a ridge in the middle linen was very clean. Shower and toilet clean. Sink was older with lots of scratch marks and a chip off the sink and rusty around sink unit. I would not stay at this property again especially at the price I paid. The photographs did not reflect the room I booked.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort

Very disappointing

We arrived after 11PM, as did two other parties. We rang the bell 7 times and called twice. Finally, 20 minutes later someone showed up to check us in. He was not apologetic at all. He had me pay for breakfast before he told me that the only available times were after we needed to leave, then he said he did not have authority to give me a refund! The room was smaller than we expected, but it least it had two beds like we requested. Breakfast was fine, but pricey. Don't go out of your way to get it -- frankly, I would stay at a place where breakfast is included!
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed here for two nights and she loved it from first site of the grounds and the hotel. It was a short walk into Llangollen where we had access to restaurants and pubs, plus the River Dee and the canal.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely faultless, Staff are great the hotel is very clean. Well recommended A+++
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Great but they need A/C

Amazing location , great customer service . Room dated no fridge and no air con . Horrible on a hot day couldnt stay in the room had to keep going outside to cool down
Stayed 1 night in Jul 2025

10/10 Excellent

julian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025