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AQUA Hotel Bertran Park

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AQUA Hotel Bertran Park

Lobby sitting area
Minibar, blackout drapes, free WiFi, bed sheets
Outdoor pool, sun loungers
Lobby sitting area
Hiking

Reviews

8.4 out of 10

Very good

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Gym
  • Parking available
  • Pool

Explore the area

Map
Carrer Sant Josep 49, Lloret de Mar, 17310
  • Parish Church of Sant Roma
    4 min walk
  • Cerveceria el Tren
    1 min walk
  • Lloret de Mar Bus Station
    5 min walk
  • Gerona (GRO-Costa Brava)
    32 min drive

Room options

View all photos for Design Quadruple Room ( 4 adults)

Minibar, blackout drapes, free WiFi, bed sheets

Design Quadruple Room ( 4 adults)

  • 237 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Premium Double Room, Pool View

Minibar, blackout drapes, free WiFi, bed sheets

Premium Double Room, Pool View

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Friendly Triple (2adults+1child)

Minibar, blackout drapes, free WiFi, bed sheets

Friendly Triple (2adults+1child)

  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Friendly Cuádruple (2 adults and 2 children)

Minibar, blackout drapes, free WiFi, bed sheets

Friendly Cuádruple (2 adults and 2 children)

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Friendly Cuádruple (4 adults)

Minibar, blackout drapes, free WiFi, bed sheets

Friendly Cuádruple (4 adults)

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Design Double Room

Minibar, blackout drapes, free WiFi, bed sheets

Comfort Design Double Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Friendly Cuádruple (3 adults and 1 child)

Minibar, blackout drapes, free WiFi, bed sheets

Friendly Cuádruple (3 adults and 1 child)

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Design Double Room (for single use)

Minibar, blackout drapes, free WiFi, bed sheets

Comfort Design Double Room (for single use)

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Double Room Single Use, Pool View

Minibar, blackout drapes, free WiFi, bed sheets

Premium Double Room Single Use, Pool View

  • 258 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Friendly Triple (3adults)

Minibar, blackout drapes, free WiFi, bed sheets

Friendly Triple (3adults)

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Design Quadruple Room (2 adults and 2 children)

Minibar, blackout drapes, free WiFi, bed sheets

Design Quadruple Room (2 adults and 2 children)

  • 237 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Design Double Room (for single use)

Minibar, blackout drapes, free WiFi, bed sheets

Design Double Room (for single use)

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Design Triple Room (2 adults and 1 child)

Minibar, blackout drapes, free WiFi, bed sheets

Design Triple Room (2 adults and 1 child)

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Design Triple Room ( 3 adults)

Minibar, blackout drapes, free WiFi, bed sheets

Design Triple Room ( 3 adults)

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite (Premium)

Junior Suite (Premium) | Living area | Flat-screen TV

Junior Suite (Premium)

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Double Room

Minibar, blackout drapes, free WiFi, bed sheets

Design Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Design Quadruple Room (3 adults and 1 child)

Minibar, blackout drapes, free WiFi, bed sheets

Design Quadruple Room (3 adults and 1 child)

  • 237 sq ft
  • Sleeps 4
  • 4 Twin Beds

About this property

AQUA Hotel Bertran Park

4-star hotel in Lloret Town Center
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
AQUA Hotel Bertran Park offers 147 air-conditioned accommodations with minibars and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Lloret de Mar hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at AQUA Hotel Bertran Park are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

AQUA Hotel Bertran Park features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This Lloret de Mar hotel also offers a terrace, a vending machine, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited onsite parking is available on a first-come, first-served basis (surcharge).

AQUA Hotel Bertran Park is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at AQUA Hotel Bertran Park are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Languages

Catalan, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Covered self parking on site (EUR 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between November 5 and March 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Airport shuttle fee: EUR 24 per person (one way)
  • Covered self parking fee: EUR 15 per day
  • Late check-out fee: EUR 40 (subject to availability)
  • In-room safe fee: EUR 4 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number HG-000396

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October

Property is also known as

Aqua Bertran Hotel
Aqua Bertran Park
Aqua Bertran Park Lloret de Mar
Aqua Hotel Bertran
Aqua Hotel Bertran Park
Aqua Hotel Bertran Park Lloret de Mar
Hotel Bertran
Aqua Hotel Bertran Park Lloret De Mar, Costa Brava, Spain
Aqua Hotel Lloret De Mar
Aqua Hotel Bertran Park Lloret De Mar
Aqua Hotel Bertran Park Hotel
Aqua Hotel Bertran Park Lloret de Mar
Aqua Hotel Bertran Park Hotel Lloret de Mar

AQUA Hotel Bertran Park Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 134 out of 348 reviews" "
Rating 8 - Good. 148 out of 348 reviews" "
Rating 6 - Okay. 43 out of 348 reviews" "
Rating 4 - Poor. 16 out of 348 reviews" "
Rating 2 - Terrible. 7 out of 348 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Leanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were so many things wrong. Firstly, the duvet was not enclosed it had a loose sheet on top followed by the duvet and then another loose sheet below it. Therefore the duvet was not enclosed, which is extremely unhygienic. The towels had stains on them and the bathroom had a really bad smell. When we confronted the receptionist and manager about the duvet, they acted clueless and gave very cold replies. The only good thing about the place was its location.
Stayed 5 nights in Sep 2024

4/10 Poor

Gabrielle

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Stayed 10 nights in May 2024

6/10 Okay

Vuk, Key West

Traveled with family
Liked: Staff & service
The hotel is in the residential area and during night is very noisy. We could sleep well during our stay. The isolation is very bad. The breakfast is nice. Everything is waking distance.
Stayed 3 nights in Apr 2024

6/10 Okay

Sherene

Liked: Staff & service
Stayed 7 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good weekend break
Need to expand their food variety but all other parts of the stay were good
Stayed 5 nights in Jun 2023

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I took my Mum abroad to Lloret De Mar from the UK, it was the first time she's been away for 33 years. We absolutely loved it here, staff are very accommodating, rooms are lovely, and the food options for full board breakfast, lunch and dinner are amazing. I don't know how they do it! Will absolutely be returning if the need arises. Thank you so much for a lovely stay.

10/10 Excellent

NEIL

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

6/10 Okay

João

Disliked: Room comfort
Disappointed with the city
Unfortunately, my stay was shorter than planned. I visited Lloret and stayed in AQUA less than a full day. The city was really packed with people around their 20s, which was not the vibe my girlfriend and I were looking for, and the infrastructure was just terrible. At the end of the day, we returned to Barcelona because the hotel didn't offer parking (they only have like 8 spots) and there was just no way to find parking in the city. I felt like the hotel staff could have informed us about this. On the contrary, they reassured us that parking would be super easy and we had to look for a place to park from 9 pm until 11 pm and then give up. Besides, the hotel kept a loud cover of party musics playing all they long in the pool and the walls a super thin. When we left for Barcelona at midnight the music was still playing.
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel situated close to resort centre
Stayed 3 nights in Sep 2019

8/10 Good

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was for us in a good location for driving into abd out of the area. Staff were very helpful , rooms were cleaned daily with new towels. The food was very nice and there was a variety of dishes to eat. Service with a smile and happy with the choice and price.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time
Our stay was good staff very nice and attentive. Thank you
Stayed 9 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Didn’t like the Quadruple room.We booked a queen size bed and 2 singles...we got a queen size made into 2 singles and a double bed..
Stayed 4 nights in Jun 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location,frendly staff,good brecfest and cofee.
Stayed 9 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Good lication, friendly cleaners, bar & reception staff. Nice rooms, but beware if booking a premium room, as their bathrooms have a missing 4th wall & there is a window from one of the 3 walls into the bedroom 🙈😱 Beans at breakfast are usually cold, as they are not left on a hot plate & the warm bulb above them produces less heat than a candle. However, there is a large selection of bread, croissants, cereal & salad. I'd recommend walking to Cala Banys & visiting Canyelles (If you walk around the cliffside, be prepared to go up & down LOTS & LOTS of steps, but it's worth it) 😊
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and will be staying here again. Staff very helpful and hotel was spotless.
Stayed 4 nights in Apr 2019

10/10 Excellent

Erdenebaatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool
It was perfect for everything
Stayed 7 nights in Apr 2019

2/10 Terrible

Abi, London

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
This was my third visit but this time the experience was terrible and I won’t be returning.
Stayed 3 nights in Oct 2018

8/10 Good

Ali, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with friendly accommodating staff. They were very considerate to my gluten free needs as i have ceoliac disease. Will stay here again.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

10/10 Excellent

Carlo, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location and great food
The hotel is very close to the pedestrian zone shopping area. The food is really good . Environment is very nice. the bus station is just 5 minutes waking distance. Cleanliness of the hotel is 100% spotless. Hospitality is great nice lobby and pool area. Receptionist are very helpful. Mini Market 20 m away from the hotel. It requires more entertainment. Since Meat and fish are freshly cooked in the dining room upon request there is a huge smell of frying. I suggest that better extraction is a applied on the hot plate.
Stayed 7 nights in Aug 2018

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2018