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Loc Tan Vacation Packages

Really enjoyed our stay here. It was conveniently located and very safe. It's very quiet and the room we had was very well maintained and the amenities were good too. I'd definitely stay in the unit we had again. The only con is the we booked the presidential suite that was pictured on the site and that isn't what we received. I'm not sure if that unit is even available on the property. Each unit is individually owned, I'd def ask for images before booking to be sure you are getting what you are paying for. Nevertheless the room we were in was really nice, 2 bedroom and 2 bathroom. I'd definitely book that unit again.

Clean room, helpful staff, and good view from rooms.

Great location. Spacious room. Very clean. Excellent food.. Wonderful staff. Maybe some weights in the gym..

We had a very disappointing experience. Before arrival we were asked to send passport details through WhatsApp, and several messages were later deleted, which raised concerns for us from the beginning. When we arrived, front desk staff refused assistance and directed us to communicate only with the owner/host. We also noticed signage suggesting short-term stays may not be permitted in the building. The apartment itself did not match the quality or presentation shown in the listing photos. The main issue was access and security. On our first night we returned around 10:30pm and discovered the access card provided would not unlock the foyer entrance to reach the elevators. We were locked outside with all of our passports, luggage and belongings still inside the apartment. Security staff refused to assist and we could not contact the host despite repeated attempts. We only regained entry because another resident allowed us into the building around 10:45pm. The following morning the apartment door lock malfunctioned and would not reliably lock or open. A technician attended but appeared unable to repair it properly. At one point he agreed to help us with the foyer access issue, but when the lift doors opened downstairs he ran out of the building and never returned. Due to the ongoing access problems, lack of support and security concerns, we booked alternative accommodation the following day and left the property early. This was the most stressful accommodation experience.

Everything was great. The host is attentive when needed but if you plan to use the pool or gym facilities you will need to be let in by the host. Not a problem aslong as you give 30 minutes ahead of time you need to use it.

Nice hotel with excellent customer service! I’ll definitely come back and stay here the next time I visit this city. Highly recommend!