Lockport Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lockport Hotel

Lobby
Indoor pool
Standard Room, 2 Queen Beds | Living area | 34-inch flat-screen TV with cable channels, TV
Blackout drapes, soundproofing, iron/ironing board
1 King Bed Executive Nonsmoking | Bathroom | Free toiletries, hair dryer, towels, soap

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
515 S Transit Street, Lockport, NY, 14094
  • Four Seasons Players
    19 min walk
  • Kenan Center
    4 min drive
  • Allie Brandt Lanes
    5 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    37 min drive

Room options

XD

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Lockport Hotel

Lockport hotel close to Kenan Center
Along with an indoor pool, this smoke-free hotel has a fitness center and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk.
Lockport Hotel offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. 34-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Lockport hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Lockport Hotel provides an indoor pool and a fitness center. Wireless Internet access is complimentary. This Lockport hotel also offers a vending machine, a fireplace in the lobby, and laundry facilities. Complimentary self parking is available on site.

Lockport Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Children's pool
  • Gym
  • Indoor pool

Family friendly

  • Children's pool
  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

Property is also known as

Holiday Inn Lockport Hotel Lockport
Lockport Holiday Inn
Holiday Inn Lockport Hotel
Lockport Hotel Hotel
Lockport Hotel Lockport
Lockport Hotel Hotel Lockport
Best Western Plus Lockport Hotel

Lockport Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 59 out of 175 reviews" "
Rating 8 - Good. 46 out of 175 reviews" "
Rating 6 - Okay. 25 out of 175 reviews" "
Rating 4 - Poor. 23 out of 175 reviews" "
Rating 2 - Terrible. 22 out of 175 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Justin, Cranston

Traveled with partner
Liked: Cleanliness, staff & service
Solid place to stop for the night
Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lyle

The hotel is remodeling but is clean. The bed was soft and the room was big. Employees were friendly and helpful
Stayed 2 nights in Sep 2024

8/10 Good

Denise

Traveled with family
Management very helpful and hospitable. Perfect for our weekend getaway.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Christine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this pet friendly room based on some reviews and pictures. Big mistake. When booking online, I reserved anticipating the need for a pet friendly room. Upon arrival, the hotel looked as if was permanently closed. My first thought was, please don't let that be our hotel. It was, evidently they are under construction for a remodel. We were not notified of this. Got inside and had to walk around for several minutes, yelling, "hello!" to find someone to help. Ironically the lady who came to help, opted to answer the phone first, and was rolling her eyes while being extremely rude to the person on the other end. She checked us in, we went to check out our room and were greeted by the smell of urine. We checked the room out, while there wasnt any evidence of bedbugs on the mattress, they were very yellow and stained. We went to check out the pool and other common areas, not being able to access the pool, our key cards weren't working, we peeked in the window to see cloudy water and lots of black sentiment in the pool. On the way through the lobby the clerk stopped us and said that we were going to have to pay an additional fee per night because we had our pet, I had already made that arrangement for the pet when I booked. We ended up leaving, but not after being told that we would still be charged for the night, even though we had been there less than 30 minutes and the the hotel was basically empty. Here we are 5 days later and no refund at all.
Stayed 3 nights in Sep 2024

10/10 Excellent

Donald

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Desk attendants were very nice and the rooms were fine, understanding that the hotel is going through renovations/construction and conversion to be a Hilton. Breakfasts are pretty minimal as far as selection, but better than nothing. The hotel housed several people that were displaced by a fire and lost their home. That impressed me greatly that someone involved had a heart.
Stayed 2 nights in Sep 2024

6/10 Okay

sue

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean but the property needs to be updated
Stayed 1 night in Sep 2024

10/10 Excellent

Lelo

Stayed 1 night in Aug 2024

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lelo

Stayed 1 night in Aug 2024

10/10 Excellent

Annette ABIGAIL

Stayed 1 night in Aug 2024

10/10 Excellent

Dr William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front disk individual was outstanding
Stayed 1 night in Sep 2024

8/10 Good

Julia

Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
There were some construction that hasn’t been completed yet but it wasn’t bad. We did t experience any noise from it. Some things and furniture were outdated but they are renovated the some of the rooms. The staff was wonderful and very helpful.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mary

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I returned early afternoon to the hotel from visiting family member who just lost her husband. The hallway was dark and the ceiling lights were hanging down out of the ceiling and ceiling tiles were all over the floor. Not only was it a hazard to walk but having electrical hanging from the ceiling was unacceptable. I was never notified that it would be happening. The website never mentioned renovations. I shouldn’t have been put on a floor that would be renovated. I should have been given the option. I would like a refund. I couldn’t even find another hotel with availability to change. Going home wasn’t an option as I needed to be there to help my sister when she needed me during her loss.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Harish

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, Near By naigara - 30 minutes ride Friendly 24 hous available staff. Clean, Good washrooms, clean comfy roomms, good A?C value for money Good breakfast options.
Stayed 2 nights in Aug 2024

6/10 Okay

Yvette

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Wilson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees work hard all of time and people very friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephany

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

4/10 Poor

Tanvir

Disliked: Staff & service
Smallest rooms. Not enough parking for the guests.
Smallest room I have ever stayed. It’s so small comparing the price. They said they had free parking. Truth is parking lot inside and back of the building has very few spot. So I had to do street parking near the hotel. It was raining cats and dogs and I was soaked. Inexcusable considering it’s Long Island. Will never go back.
Stayed 1 night in Aug 2024

8/10 Good

Frank

Liked: Staff & service
The property is being renovated so some slack must be given. Outside is a mess, but the rooms are immaculate. Since it's a non-smoking facility, ashtrays or receptacles should be put at each entrance as there are many butts on the ground just outside the doors. The staff is very friendly, and the cleaning crews are as well. I would definitely recommend this hotel.
Stayed 2 nights in Aug 2024

4/10 Poor

Adrian

Stayed 2 nights in Aug 2024

10/10 Excellent

Sajid

Very good for short stay, they didn’t clean breakfast area
Stayed 1 night in Aug 2024