Mercure Carlton Rioja

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Carlton Rioja

Terrace/patio
Standard Triple Room, Multiple Beds | Minibar, desk, soundproofing, free WiFi
Exterior
Exterior
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Breakfast available
  • Air conditioning
  • Free WiFi

Explore the area

Map
Gran Vía del Rey D. Juan Carlos I, 5, Logroño, La Rioja, 26002
  • Sala de Exposiciones Ibercaja
    2 min walk
  • Café Opera
    2 min walk
  • Logroño Bus Station (LWG)
    7 min walk
  • Logrono (RJL-Agoncillo)
    18 min drive

Room options

Habitación Individual, 1 cama doble

  • 226 sq ft
  • Sleeps 1
  • 1 Double Bed

Habitación Standard con 2 camas

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed

Standard Triple Room, Multiple Beds

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Carlton Rioja

4-star hotel in Logroño City Centre
Along with dry cleaning, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Additionally, a communal living room, a front-desk safe, and multilingual staff are onsite.
Mercure Carlton Rioja offers 117 accommodations with minibars and hair dryers. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Mercure Carlton Rioja features a terrace, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This Logroño hotel also offers dry cleaning/laundry services, a front-desk safe, and a communal living room.

Mercure Carlton Rioja is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 12 for adults and EUR 12 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Carlton Rioja
Mercure Carlton Rioja Opening October 2017 Hotel Logrono
R. Carlton Rioja Hotel
R. Carlton Rioja Hotel Logrono
R. Carlton Rioja Logrono
Rioja R.
Mercure Carlton Rioja Opening October 2017 Hotel
Mercure Carlton Rioja Opening October 2017 Logrono
Mercure Carlton Rioja Hotel Logrono
Mercure Carlton Rioja Hotel
Mercure Carlton Rioja Logrono
Mercure Carlton Rioja (Opening October 2017)
Mercure Carlton Rioja Hotel Logroño
Mercure Carlton Rioja Hotel
Mercure Carlton Rioja Logroño
Hotel Mercure Carlton Rioja Logroño
Logroño Mercure Carlton Rioja Hotel
Hotel Mercure Carlton Rioja
Mercure Carlton Rioja (Opening October 2017)
R. Carlton Rioja
Mercure Carlton Rioja Logrono
Mercure Carlton Rioja Hotel
Mercure Carlton Rioja Logroño
Mercure Carlton Rioja Hotel Logroño

Mercure Carlton Rioja Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 114 out of 272 reviews" "
Rating 8 - Good. 111 out of 272 reviews" "
Rating 6 - Okay. 34 out of 272 reviews" "
Rating 4 - Poor. 7 out of 272 reviews" "
Rating 2 - Terrible. 6 out of 272 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Simon

Traveled with group
The hotel is adequate for a nights stay. The location is good for the old part of Logrño The rooms are clean but the noise coming from above, outside inside the hallway, other people’s flushing toilets is really unacceptable.
Stayed 1 night in Sep 2024

8/10 Good

Andreas

Business traveler
Liked: Cleanliness, staff & service
Everything was fine. However, only one electric outlet in the room is substandard and needs to be addressed!
Stayed 1 night in Sep 2024

6/10 Okay

Lisa Michelle, Laguna Niguel

Traveled with partner
Liked: Property conditions & facilities
Very good location but hotel is very basic no frills.
Stayed 2 nights in Jul 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Dolores, San Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room is clean but hard to find the parking area
Stayed 3 nights in Sep 2023

10/10 Excellent

Jedisan, kissimmee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great option! Great service! Spotless rooms!
Stayed 2 nights in Jul 2023

6/10 Okay

Alan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall a good quality hotel in a great location. Large and clean room, well served by the cleaning staff. However the attitude of the reception staff was at best surly and not the most helpful.
Stayed 4 nights in May 2023

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and confy
Stayed 1 night in Apr 2023

10/10 Excellent

Juan C

Liked: Cleanliness, staff & service, room comfort
The hotel was really nice, big and clean room, confortable bed. The location is very convenient and staff very friendly.
Stayed 1 night in Dec 2022

8/10 Good

Seamus

Stayed 1 night in Aug 2022

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
No air conditioning available
Stayed 1 night in Apr 2022

10/10 Excellent

Jerome

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price ratio in the area
A great choice in the area, price quality is good. Breakfast is simple but enough. For business i will definitely come back. Parking can be very tricky as they have no parking and the parkings from 9am are paid.
Stayed 1 night in Sep 2021

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Excellent place
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location in the heart of everything with quick access to a lot of great shopping and restaurants.
Stayed 3 nights in Aug 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One worth visiting
It was well worth the trip, very interesting place with lots to do. The hotel was very clean and tidy as they say.
Stayed 7 nights in Jul 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only downside was parking but there is a public lot nearby
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Not a four star hotel, but good location, good breakfast, very clean, parking available, staff was helpful.
Stayed 2 nights in Jun 2019

10/10 Excellent

John

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service
Good stay.
Our stay at Mercure Carlton Rioja was okay. The air-conditioner was not working the first day/night. It was VERY uncomfortable! We had to open and keep the windows open the whole night just to try to stay comfortable. They fixed it the following day so the other 2 nights/days we stayed there were fine. Hotel needs some updating especially the reception area and the hallways. Hotel is centrally located. Everything was within walking distance.
Stayed 3 nights in May 2019

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sara @ Laronga
We had a comfortable stay and friendly service at this hotel.
Stayed 3 nights in May 2019

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, close to great eats
Great hotel, great location, super friendly and helpful staff. The best street to grab tapas is a short walk away
Stayed 1 night in Mar 2019

8/10 Good

Chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Very nice hotel, convenient to restaurants and shopping. The parking ramp is pretty tight and you have to be very careful driving down or up the ramp otherwise you will scrape the sides of your car.
Stayed 1 night in Oct 2018

8/10 Good

Fan Kwong David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and good location
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Logroño stay
Great location, nice restaurant.
Stayed 1 night in Sep 2018