D'MAX Hotel & Convention Lombok

3.5 star property

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December 2024
January 2025

Photo gallery for D'MAX Hotel & Convention Lombok

Front of property
Outdoor pool, pool umbrellas, sun loungers
Exterior
Triple Room | Premium bedding, in-room safe, desk, free WiFi
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Jl. Raya ByPass Bandara Internasional, Penujak, Praya, Lombok, 83511
  • Mandalika International Street Circuit
    24 min drive
  • Kuta Beach
    26 min drive
  • Pantai Seger
    27 min drive
  • Lombok (LOP-Lombok Intl.)
    10 min walk

Room options

Business Twin Room

  • 193 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Triple Room

  • 193 sq ft
  • Sleeps 3
  • 3 Twin Beds

Deluxe Room

  • 290 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Executive Family Room

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Executive Room

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior Room

  • 193 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Suite

  • 376 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

D'MAX Hotel & Convention Lombok

3.5-star Praya Barat hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free valet parking, and free airport drop-off are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
D'MAX Hotel & Convention Lombok offers 138 air-conditioned accommodations with fireplaces and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
D'MAX Hotel & Convention Lombok features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center. This business-friendly hotel also offers spa services, a terrace, and barbecue grills. A shuttle from the hotel to the airport is complimentary to guests (available 24 hours). Complimentary self parking and valet parking are available on site.

D'MAX Hotel & Convention Lombok has designated areas for smoking.

D'MAX Hotel & Convention Lombok has a restaurant on site.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport drop-off shuttle
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Fireplace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Zmax D Hotel Lombok
Zmax D Praya Lombok
Zmax D Lombok
D'max & Convention Lombok
D'MAX Hotel & Convention Lombok Hotel
D'MAX Hotel & Convention Lombok Praya
D'MAX Hotel & Convention Lombok Hotel Praya

D'MAX Hotel & Convention Lombok Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 89 reviews" "
Rating 8 - Good. 46 out of 89 reviews" "
Rating 6 - Okay. 11 out of 89 reviews" "
Rating 4 - Poor. 14 out of 89 reviews" "
Rating 2 - Terrible. 2 out of 89 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was modern, clean, with a professional friendly staff
Stayed 1 night in Mar 2020

8/10 Good

pascaline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to the airport
Perfect hotel close to the airport when you need to spent a night between 2 flights or a late flight.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right near the airport, great for a quick overnight stay
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Kristina

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Good place to stay if you land late and don’t fancy facing a 2hr taxi ride to your location after a flight.
Stayed 1 night in Dec 2019

4/10 Poor

Riki, Perth

Disliked: Cleanliness, amenities
When I came to the Room, I found 10 dead bed bugs on the bed and 5 bugs were running around playing hide and seek under pillow.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Questionsble cleanliness
There are limited options to stay in the town, but this place was very rundown. Lamps flickered, towels were very dingey, bed linens were stained, cups, coasters and floors were dirty. Over priced meals and alcohol, no beer anywhere to be found.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel with a swimming pool and gym next to the airport.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No airport shuttle available. False advertising
Every room smells of smoke. Overpriced food in restaurants. The worst thing is even if you schedule your airport shuttle well in advance they wil make you wait at least one hour before the shuttle arrives at the airport.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Staff & service, amenities
Very close to airport but a bit distance from the nearest city area, will need to take transport going to any store.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good lay-over hotel with a nice pool
Hotel shuttle was not at airport although I confirmed arrival time etc with them. Rang again upon arrival and arrived within 10/15 minutes. Friendly quick check in only to find out I had not been given the type of room booked and paid for. Went back to counter to address and was told that room type had sold out. Well.... not my problem.. short version of story is that when I started contacting Hotels.com they found another similar room. No complimentary water in room ... no towels... so had to go down again to arrange. Anyway.. the beds are very comfortable and had a good sleep. Breakfast was buffet style and ok although a bit limited but does include an egg station. Nice pool area with a good sized clean pool, sun loungers and umbrellas. There is a bar, as well as a souvenir shop on the premises. We used this hotel as a lay-over hotel and irregardless the hick ups (therefore my lower score) would use again as such, as the room was clean, staff friendly and the shuttle bus handy.
Stayed 1 night in Aug 2019

4/10 Poor

Non

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2019

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
D.MAX Hotel
The hotel amenities and the service were phenomenal more than what I expected honestly. I went there with my friends and we had a flight at 6:00 AM. Even though the free airport shuttle starts at 4:00 AM, they gave us a ride early. I’m strongly recommend this place because of all the service they provide such as SPA, location, and food.
Stayed 1 night in Jul 2019

8/10 Good

Joanna, Perth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only a few minutes drive from airport in their free shuttle bus. Rooms are small but just right for a stopover/airport hotel. Breakfast nice, plus a few western items. Staff very friendly and receptionist spoke English which was helpful. For the price, you can't go wrong.
Stayed 1 night in Jul 2019

8/10 Good

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay when you have an early flight. The staff is nice and the room was comfortable. The free shuttle is also an excellent service.
Stayed 1 night in Jul 2019

4/10 Poor

Sam

Traveled with family
Disliked: Amenities, property conditions & facilities
There are barely any lights in the room. All you have are three little flashlight looking side table lamps that barely light up the room, and a little bit of light behind the bed headboard. We ate at the restaurant. The food was alright, but a lot of their menu items were not available so options were limited. The front desk will tell you you can order room service, but don’t expect to find a menu in your room. You’ll have to call the restaurant and they’ll read their whole menu out to you over the phone. It lacked the basic things a hotel should have. ATM wasn't working. Grocery shop was closed and empty. I know I’m nit picking so if you don’t mind all of the above then that’s fine. What made our stay disappointing though was we had asked upon check in to confirm our airport transfer the next morning since we had a 6am flight to Bali. We were told it started at 4am and would run every hour. We checked out at 3:45am and waited for the transfers. 4:15 and still nothing. I kept following up with the front desk who kept saying maybe in 5 mins. Then we saw one guy drive a hotel car (not bus though there was one parked right outside the lobby) and drove one family away. It was almost 4:30 when he came back and we asked if he could just take us, we were willing to pay if needed just to make sure we made our flight, and it turns out he was the transfer guy. He was taking groups one by one. It was just a stressful way to start a way too early morning.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Traveled with partner
Nearest stay to airport, spent a night here due to the location, its just 5 min away from airpirt and they provide free shuttle to air port every hour. Dim light, they allow smoking almost everywhere. Low electric supply, not even enough for kettle or hair dryer, the electric supply cut off half way when i use kettle and hair dryer =.= Toilet package with smell from the drainage.
Stayed 1 night in Jun 2019

8/10 Good

Juliet

Liked: Cleanliness, property conditions & facilities, room comfort
Luxurious
Lovely to step out of my room to the swimming pool. The room was like a 5 star hotel but reasonably priced and nice view of the mountains and paddy fields although it's on a busy road.
Stayed 1 night in Jun 2019