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Golden Palace Hotel Lombok

4.0 star property

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Photo gallery for Golden Palace Hotel Lombok

Junior Suite, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Lobby
Karaoke room
Outdoor pool
2 bars/lounges, rooftop bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Jl. Sriwijaya no. 38, Cakranegara, Mataram, Lombok, 832231
  • Mataram Mall
    ‪8 min walk‬
  • Pura Meru
    ‪2 min drive‬
  • Mayura Park
    ‪2 min drive‬
  • Mataram (AMI-Selaparang)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Non Smoking

  • 366 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, Non Smoking

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Double Bed

  • 624 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

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About this property

Golden Palace Hotel Lombok

4-star Mataram hotel with rooftop terrace
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Golden Palace Hotel Lombok offers 198 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch LED televisions come with cable channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Jasmine has 3 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
In addition to a full-service spa, Golden Palace Hotel Lombok features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center. This business-friendly hotel also offers a children's pool, a fitness center, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Cendrawasih - This fine-dining restaurant serves breakfast, lunch, and dinner.
Merak - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner. Open daily.
Rooptop Garden - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.
Pool Bar - This coffee shop is located by the pool. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 110,000 for adults and IDR 110,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cendrawasih
  • Merak
  • Pool Bar
  • Rooptop Garden

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 350000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 110000 for adults and IDR 110000 for children
  • Airport shuttle fee: IDR 300000.00 per vehicle (one way)
  • Rollaway bed fee: IDR 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok
Golden Palace Lombok Mataram
Golden Palace Lombok
Golden Palace Lombok Mataram
Golden Palace Hotel Lombok Hotel
Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok Hotel Mataram

Golden Palace Hotel Lombok Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 30 out of 47 reviews
Rating 8 - Good. 16 out of 47 reviews
Rating 6 - Okay. 1 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Spacious comfortable room, a bit dated and that's probably why the rate is relatively low. The grounds are very attractive and the pool is fantastic. The rooftop restaurant is also very nice. Good breakfast. The staff is very cordial. Special thanks to Ogy who pampers his guests!
Stayed 2 nights in Jan 2020

8/10 Good

Eng Seng

Liked: Staff & service, property conditions & facilities, room comfort
Everything is ok except this time there is a cockroach in the room
Stayed 2 nights in Aug 2019

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and breakfast was great
Stayed 7 nights in Apr 2019

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast with lots of variety. Comfortable bed
Stayed 3 nights in Apr 2019

10/10 Excellent

kevin jern hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Good breakfast and clean rooms and big toilet
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Muhammad Syadad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean hotel with a great location
its a business hotel with comfortable beds and a good selection of food for breakfast. hotel and rooms were squeaky clean and staff were professional throughout my stay. very near to all convenient stores and shopping malls (mataram mall, epicentrum mall)

10/10 Excellent

Nui Phoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City centre
Nice hotel to stay in the centre of lombok town. It takes about 40mins to travel to the Jetty if you intend to go to the gili islands.

10/10 Excellent

POH CHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than expected!
Definitely worth for money! Great breakfast with lots varieties, friendly and helpful staffs. We stayed in two connecting deluxe rooms, decent 4/5 star room size, comfortable bed and quite clean.
Stayed 1 night in Feb 2018

8/10 Good

PY, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in city centre. Affordable and pleasant.
Worth the money and time. The room is spacious and cosy.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay. Lovely room, comfy bed & pillow, quite good buffet breakfast, friendly staff, and affordable/bargain price. Highly recommend. The new mall (Epicerium?) is just short distance away and so is Mattaram mall.
Stayed 2 nights in Sep 2017

8/10 Good

KAMAL BECK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Clean and spacious room. Excellent service. All staffs full of smile. Breakfast is standard. Located in central Mataram. The only issue is we booked 2 bedroom with 2 single bed in each room. They gave us king bed in 1 of the room and different floor. They told me I have to request in same floor when I booked.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the epicentrum mall
the staffs were very friendly and nice. indonesian hospitality at its best
Stayed 2 nights in Jul 2017

10/10 Excellent

dave, perth australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel not too far from the city centre.
Very reasonable cost. Breakfast is buffet with mixture of Asian and western food. They havent quite mastered the art of fried ice cream but that is a small thing. Very pleasant and helpful staf.

10/10 Excellent

wp, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Very nice. Clean and spacious. Courteous staff. Need ride to reach places of attraction. Breakfast was varied and we'll prepared.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel with a rooftop dining and drinks
Wide spread of food for breakfast buffet and taste good.

10/10 Excellent

gzlinjialong, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的酒店，很好的餐饮！
在吉利群岛吃腻了披萨、意大利面和印尼菜，在印尼终于在这家酒店吃到了像样的美食。这家酒店的餐厅提供中餐！非常棒！

8/10 Good

Henry, Singapore

Liked: Cleanliness, property conditions & facilities
Stay in golden palace
Overall ok Massage good

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfy and good service at the front desk
will pay another visit if there is a chance

10/10 Excellent

GABSIK

Business traveler
Liked: Staff & service
매우 만족
넓은 방에 깨끗하고 좋았다. 자주이용하고 있는데 이용할때마다 만족한다.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personeel restarant (dakterrad)service heel erg vriendelijk en goed
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
so so
カラオケの音が部屋まで聞こえてきてうるさい。室内は清潔だった。朝食もまあまあ
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋은 호텔
가격대비 굉장히 만족스러운 호텔이라 출장시 종종 이용하고 있습니다.
Stayed 3 nights in Jan 2019