Graha Ayu Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Graha Ayu Hotel

Outdoor pool
Front of property
Lobby sitting area
Terrace/patio
Superior Room | Desk, rollaway beds

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Jl. Ismail Marzuki No.5, Mataram, Lombok
  • Mataram Mall
    5 min walk
  • Pura Meru
    2 min drive
  • Hotel Graha Ayu
    1 min walk
  • Mataram (AMI-Selaparang)
    13 min drive

Room options

Superior Room

  • 430 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Family Room

  • 484 sq ft
  • Sleeps 4
  • 2 King Beds

About this property

Graha Ayu Hotel

3-star Mataram hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a front-desk safe are onsite.
Graha Ayu Hotel offers 93 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Cable television is provided.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. For a surcharge, an airport shuttle (available on request) is offered to guests. This Mataram hotel also offers an outdoor pool, a garden, and room service (during limited hours). Complimentary self parking is available on site.
Graha Ayu Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden

More

  • 2 floors

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 250000 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Graha Ayu Hotel Mataram
Graha Ayu Hotel
Graha Ayu Mataram
Graha Ayu
Graha Ayu Hotel Lombok/Mataram
Graha Ayu Hotel Hotel
Graha Ayu Hotel Mataram
Graha Ayu Hotel Hotel Mataram

Graha Ayu Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 2 out of 4 reviews" "

4.6/10

Cleanliness

6.0/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Tim R.

Disliked: Cleanliness, staff & service
dont do it
1 .the hotel was next to a couple of mosques,so you had praying on load speaker from 5 am ,5 times a day 7 days a week. 2.i left some money in a bag in a flight wallet ,locked the door and went to have a coffee ,came back to 2 cleaners in my room ,1 looking more like a lookout for the other , they remade the bed i slept in even though i was checking out and they remade the other bed that had food stains on it,when they left i noticed ,some of the money in the wallet id just counted was less than before i went for my coffee,taking some not all is a bit of a common trick over there so as to not raise suspicion and to make the victim second guess themselves,a common trick over there. 3. i was booked in for 7 days,i cancelled after 1st day am in the process of trying to get a refund.

6/10 Okay

Louise

Liked: Staff & service, room comfort
Ikke det bedste, ikke det værste
Dårlig wifi, og myrer overalt. Der var heller ingen liggestole ved poolen. Maden var også dyr. Servicen var i top og poolen var lækker.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
싸지만 친절한과 편안함
대체로 직원들이 매우 친절하나 청결은 조금 부족. 옆에 사원이있어 새벽에 기도음악으로 시끄러움. 하지만 힐링을 위한 여행이 아니라면 그 또한 장점일듯.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Horrible place. The pictures on this site is not even the same hotel. Do NOT stay here.