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Jivana Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jivana Resort

Outdoor pool, pool umbrellas, sun loungers
Luxury Single Room, 1 King Bed, Private Pool | Minibar, in-room safe, individually decorated, individually furnished
Reception
Deluxe Double Room, 1 King Bed, Pool View, Poolside | Terrace/patio
Lobby sitting area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Jl. Raya Kuta Baturiti, Lombok, Kuta, West Nusa Tenggara, 83573
  • Kuta Beach
    16 min walk
  • Pantai Seger
    7 min drive
  • Serenting and Torok Bare Beach
    19 min drive
  • Lombok (LOP-Lombok Intl.)
    25 min drive

Room options

View all photos for Deluxe Double Room, 1 King Bed, Pool View, Poolside

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, 1 King Bed, Pool View, Poolside

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Single Room, 1 King Bed, Private Pool

Minibar, in-room safe, individually decorated, individually furnished

Luxury Single Room, 1 King Bed, Private Pool

  • 1291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Villa

Minibar, in-room safe, individually decorated, individually furnished

Luxury Villa

  • 3229 sq ft
  • Sleeps 7
  • 3 King Beds

View all photos for Family Villa

Minibar, in-room safe, individually decorated, individually furnished

Family Villa

  • Sleeps 7
  • 2 King Beds and 1 Twin Sofa Bed

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About this property

Jivana Resort

3.5-star Kuta hotel close to Kuta Beach
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and concierge services are onsite. All 10 individually decorated rooms feature free WiFi and private yards. Guests can enjoy private pools, and other standard amenities include patios, dining areas, and sitting areas.
Jivana Resort offers 10 air-conditioned accommodations with private pools and minibars. Rooms open to patios. These individually decorated and furnished accommodations have separate dining areas. 50-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Jivana Resort is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 8:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Built in 2017
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • Private pool

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per day
Cribs (infant beds) are available for IDR 50000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one-way)
  • Crib (infant bed) fee: IDR 50000.0 per day
  • Rollaway bed fee: IDR 400000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Jivana Resort Kuta
Jivana Kuta
Jivana Resort Kuta
Jivana Resort Hotel
Jivana Resort Hotel Kuta

Jivana Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 45 out of 62 reviews" "
Rating 8 - Good. 13 out of 62 reviews" "
Rating 6 - Okay. 3 out of 62 reviews" "
Rating 4 - Poor. 0 out of 62 reviews" "
Rating 2 - Terrible. 1 out of 62 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Farhad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Stay Again When in the Area
Very nice and relaxing four-night stay for a family of three. One of the best things for us was to see lots of friendly and helpful local staff working here. The breakfast was very good. The premises were clean, calm and relaxing. The location is fairly central to the area.
Stayed 4 nights in Nov 2023

10/10 Excellent

carmen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic place!. From the moment we got there, we felt at home. One the best and most friendly staff we've ever encountered. The place is gorgeous, lush plants and trees, beautiful Koi ponds and cute turtles. They have a very nice pool with sand and a pool bar, but we rented a villa with our own pool. Oh, it was wonderful!!. Loved our big villa!! It has everything!, fridge, stove, sofa...it was perfect!. The breakfast was delicious and we even got food to feed the Koi fish. I so recommend this resort!. From the friendly staff to every single amenity, everything was top notch!. 👏👏👏👏 Perfect stay!.
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jivana /amazing Place
an amazing place that is run by Australian owner who is always around for suggestions and help.Its got to be the nicest place in Kuta and actually Lombok.Staff is amazing and the Breakfast is 1st rate.Its very hard for me to go back to Canguu. 10 out of 10
Stayed 1 night in Feb 2023

10/10 Excellent

yogi

Business traveler
Liked: Property conditions & facilities, room comfort
nice
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Jivana Resort in March was amazing. We had a one bedroom villa and it was just blissful and super quiet, just what we needed. The bed was super comfy. The restaurant staff at breakfast were very friendly and breakfast was delicious everyday. We didn’t see anyone eating there at night. Only negative would be that the water from the shower, bathroom and kitchen had a bit of a stench which was very off putting during a shower. Overall our stay was amazing. The grounds are kept immaculately and it’s just beautiful walking through.
Stayed 6 nights in Mar 2020

8/10 Good

Cornelius Machiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always a pleasure
it is alway a pleasure staying here
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bianca & the service team make staying at Jivana an experience you’ll never forget! They are professional, yet personal, remembering names, how you like your food & drinks. We never once had to ask twice for anything, our every need was anticipated & met! Jivana is the perfect resort👌 Clean, quiet, fun, great atmosphere, & the location couldn’t be any more perfect!! Great for couples, & families! We can’t wait to go back when we visit Kuta Lombok again! Thank you Bianca & Team, you were perfect 👌😇
Stayed 7 nights in Jan 2020

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The true meaning of a restful vacation
The experience when entering into Jivana Resort is everything you hoped it to be when booking. All staff at Jivana Resort are extremely polite, hospitable, professional and extremely thoughtful. Adrian and the management team are always very hospitable and were available to make your stay memorable. I personally sent emails to confirm transfers and to notify the management of Jivana Resort that our flight had been delayed and within minutes I received a response of acknowledgement which was pleasing to receive. The poolside villas are lovely, and the King bed is of great quality ensuring a good sleep! The facility was maintained at a very high standard and the pool area, restaurant and common area were impeccable. Jivana Resort is certainly the place to stay in the South Lombok (Kuta) region! From Andrew & Sonia D
Stayed 10 nights in Dec 2019

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury
We loved this place. The rooms were lovely, the bed was super comfortable, the whole room was super comfortable and spacious with a huge outdoor bathroom. It’s in a great location. The staff were fantastic and the breakfasts very delicious. We found the pool to be too hot (an Indonesian/humid climate thing?) and the wifi was no good. And yet I’m still giving it a 5 because it’s just that nice and very affordable. Even the linens were excellent.
Stayed 7 nights in Dec 2019

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
This was our third time here, we have been living on part time in Lombok since many years and sometimes we take a mini holiday away from every day life. This place is just great in every aspect; very nice staff, good food, great pool area. But the best part are the extremely comfortable beds, pillows and sheets! Makes you want to really relax. We have stayed in several other hotels in Kuta and none of them is even close to this when it comes to comfort and service. We will be back for sure!
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2019

6/10 Okay

Soy

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Shower room and toilet is totally outside Feel weird to shower, and shower head was broken , water came out badly. Requested to reception, but nothing changed . Sink drain is bad , once you use water for 30 seconds after you should stop water for a while to let water out of from sink. There is spa in room massage. I did 75 mins massage plus 10 mins free massage Massage lady prepare thing in the room for 20 mins After i signed on the board , i put time 20:40 pm And she finished massage 21;40 pm I asked her is it 60 mins massage or 85 mins massage. She said that my booking was 20:20 pm Then is it no problem? You prepared thing to do massage in the room for 20 mins , is it all included in the massage time..? More funny thing , when i talked like that, she said will give 25% discount, i dont want to get deal with her, but she forced me to sign on the bill, i just took bill and went to reception to complain, receptionist said will check Next day , their answer is same , they will give 25% discount, thats it. There is no customer service at all. This spa price 21% additional for tax. And massage lady didnt wash my feet just touch directly with oil, and touch all my body with same hands. I just arrived and was very tired so asked to get massage immediately, can u guess how i felt dirty, I refused her to touch my face and hair. It was terrible my spa experience ever ..
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were stunningly beautiful and an oasis in Kuta. The breakfasts were delicious and we appreciated that room service for all dining was included in the costs. The ability to rent scooters on site was a bonus and we appreciated the convenience. Lovely, attentive restaurant and front desk staff
Stayed 4 nights in Sep 2019

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, gardens, ponds and rooms.
Main Street restaurants are accessed by walking down a long unlit lane. I would think not a good idea for solo female travellers.
Stayed 2 nights in Jun 2019

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a place I would return to.
Lovely room and hotel grounds. Staff very helpful and friendly. The noise was the big problem the amplifiers pushed into distortion and so many times a day, not good. Lombok is a bit run down we searched for nice food on the street but came back to the hotel as the best food, tasty and well presented.
Stayed 7 nights in Jun 2019

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved the koi fish. Entire resort is beautiful . Loved the comfortable beds and linens. Food was excellent and staff very friendly and helpful. One comment - would rather have clothing wardrobe in the room, not in the bathroom area. The humidity made the clothes damp
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, good facilities and friendly staff.
Stayed 3 nights in May 2019

2/10 Terrible

Kiki

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had hard time to trace the location of the hotel. Tried to reach the hotel by calling in the number provided in the confirmation, no one answered the call.
Stayed 1 night in Mar 2019

10/10 Excellent

Jennifer, Australia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very spacious with very comfortable bed, large lounge area, huge outdoor bathroom and walk in robes but the best feature of this modern resort is the koi fish ponds. Every room has ponds surrounding the patio full of beautiful fish, very easy to just sit, relax and watch the fish
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply perfect stay at Jivana. We had a pool villa that was stunning. Staff so friendly and helpful. Food delicious. Short walk to Kuta. Would visit again.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Emily-jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Kuta Lombok
This place was amazing. We wandered around Kuta and checked out a couple places after an initial search online and were shocked at what an obvious choice this hotel is. The grounds are immaculately landscaped with pretty koi ponds around the rooms... its like a little oasis in the dusty area of kuta. The breakfast was the best we have had on our entire trip, delicious eggs benny, pancakes and key feature (cappuccino included)! My only feedback for improvement was that they used plastic bottles for providing water.... a lot of other hotels have started using a refillable jug to cut down on plastic waste.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay at Jivana Resort
We had an amazing time at Jivana Resort. From the moment we arrived to our farewells the staff were all wonderful, always smiling and ready to assist with anything. The grounds were impeccably kept and the rooms super clean. I look forward to returning soon! PS the location was also fantastic, just a 2 minute walk to the main road.
Stayed 5 nights in Nov 2018