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Melati Resort & Hotel

3.0 star property

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Photo gallery for Melati Resort & Hotel

Outdoor pool
Point of interest
Deluxe Twin Room | 1 bedroom, desk, blackout drapes, free WiFi
Point of interest
Interior

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Jl. Pariwisata Pantai Kuta, Kuta, Lombok, 83573
  • Kuta Beach
    ‪12 min walk‬
  • Pantai Seger
    ‪15 min walk‬
  • Serenting and Torok Bare Beach
    ‪16 min drive‬
  • Lombok (LOP-Lombok Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, desk, blackout drapes, free WiFi

Deluxe Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, desk, blackout drapes, free WiFi

Premium Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, desk, blackout drapes, free WiFi

Superior Twin Room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, blackout drapes, free WiFi

Standard Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Twin Room

Grand Twin Room | 1 bedroom, desk, blackout drapes, free WiFi

Grand Twin Room

  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Double Room

1 bedroom, desk, blackout drapes, free WiFi

Grand Double Room

  • 517 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Twin Room

Premium Twin Room | 1 bedroom, desk, blackout drapes, free WiFi

Premium Twin Room

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, desk, blackout drapes, free WiFi

Superior Double Room

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, desk, blackout drapes, free WiFi

Deluxe Twin Room

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, blackout drapes, free WiFi

Standard Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this property

Melati Resort & Hotel

3-star Kuta hotel close to Kuta Beach
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a refrigerator in a common area, and 24-hour room service.
Melati Resort & Hotel offers 28 air-conditioned accommodations with complimentary bottled water and designer toiletries. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bidets and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a sauna.
Melati Resort & Hotel features an outdoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, laundry facilities, and a convenience store. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site. A total renovation of this property was completed in January 2018.

Melati Resort & Hotel has designated areas for smoking.

Melati Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours. Reservations are required.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Melati Restaurant

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 floors
  • Built in 2014
  • Designated smoking areas
  • Renovated entire property - January 2018

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out fee: IDR 300000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 150000.0 per night
Cribs (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: IDR 150000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: IDR 300000
  • Rollaway bed fee: IDR 150000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Melati Resort Hotel Kuta
Melati Resort Hotel
Melati Kuta
Melati Resort Hotel
Melati Resort & Hotel Kuta
Melati Resort & Hotel Hotel
Melati Resort & Hotel Hotel Kuta

Melati Resort & Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 4 out of 46 reviews
Rating 8 - Good. 15 out of 46 reviews
Rating 6 - Okay. 14 out of 46 reviews
Rating 4 - Poor. 5 out of 46 reviews
Rating 2 - Terrible. 8 out of 46 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We paid too much but had a good time
We were initially a little disappointed by the location of the hotel - which is on a main road and about ten minutes walk from the beach. There were other cheaper hotels closer to the beach which we hadn't found on the internet (but most of them didn't serve alcohol) - indeed we suspect we paid about double what we would have paid if we had booked locally for this hotel. However the hotel staff were great and we ended up having a really enjoyable few days - staff were very friendly and helpful. Location proved to be good because the hotel was on the main road so gave easy access to all the local restaurants, ATMs, supermarkets, etc.. We ended up getting mopeds and travelling to other beaches which were better than the local one. The rooms had a safe (but this wasn't attached to anything) and like most hotels in this part of the world there was only cold water in the shower.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for!
Cheap but bedding and bathroom needs major attention

10/10 Excellent

Peter H, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like being in our own resort.
Loved the place. The staff are fantastic. It wasn't busy due to not being in busy season. The staff called us by name, we felt like family. If you are the type that doesn't want interaction you can have that too. The included breakfast was excellent as was the meals overall. We had the best room which was huge and right in front of the pool. You can rent a motorbike for A$6 per day. Airport transfer is available at A$15 each way which is quite fair as it is about 25 minutes from airport to Kuta, Lombok. Well worth the price. We will stay there again. They are building a new wing of rooms and doing renovations so it will only get better. Don't worry, The renovations are not getting in the way of a great stay.

6/10 Okay

Brad

Liked: Room comfort
Nice pool that wasn't working....

6/10 Okay

Rebecca

Disliked: Cleanliness, room comfort
Was ok but not clean
The Room was full of ants. They were everywhere.

8/10 Good

stephany , Huntington Beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kuta, lombok
Close to main street, restaurants and bars and activities. Hotel staff, especially Mimi, is awesome, so accommodating, our shower had an awful smell that lasted for a day. Smelled like urine. The grounds were quiet, peaceful, clean.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid.
Expensive. Other similar and better places in area are better priced. We stayed only 2 nights because we had paid online with no refunds. While some staff were wonderful and polite. A lot were VERY rude and made us really uncomfortable about leaving any items in hotel. On arrival, no working air conditioning. Changed rooms. Toilet not working, backing up, long wait to be fixed. Pool area old, run down. Hot pool, uncomfortable. When leaving, we went to pay 5 hours EARLY. hotel machine not working, we wanted to surf and said we would return to pay. informed staff we would be changing, and down at next hotel, we would return to try machine in a few hours. Staff followed us, harassing us and our driver and continued to harass our next hotel staff. Informed manager of the HORRIBLE behaviour of staff. he didnt care. Do NOT stay here. our worst stay of southeast asia so far.

6/10 Okay

Ho, Malaysia

Just fair
just fair,we booked superior room,there are one bathroom and one toilet in a room,and wash basin is outside the toilet, so no fight in the morning. Room and furniture look old but was clean and comfort. Hotel facilities look old also. Swimming pool look bit dirty, but i saw two kids used it everyday and from day to night,they bring their toys together and i can hear them laugh when i locked myself in the room, so i don't know but i didn't swim. Wifi was very bad and always can't connected, we have to call to reception and ask them to restart or repair their server for few times per day. Breakfast was in single serving, less choice, taste not good and very salty.You get what you pay.

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Run Down - Overpriced!
We were in Lombok for our honeymoon and booked to stay in this hotel for 2 nights. At £30 a night, we were not expecting a 5* experience, however we were still very disappointed. The hotel is VERY rough around the edges, dirty, mouldy and very badly maintained. The pool didn't look clean and had a large unfinished edge (like a trench) and the few seats there were around the pool were gross, not to mention the seriously mouldy parasols. We booked a king size suite and paid online. We were shown to a room with two twin beds, that certainly didn't resemble a 'suite'. When we asked about it, the man simply said 'sorry no king available'. Well this would be okay if we had walked in off the street, but when we have already booked and paid for something, that is what you expect to get. We let it go, it wasn't a big deal. The bathroom smelt awful, like old toilet and really stinky drain. It wasn't clean, there was hair stuck to the walls by the shower and we had to keep the extractor fan on and the door shut to try and reduce the putrid smell in the room. Breakfast was poor to average. The only good part was they managed to get us a moped to rent and booked us a car to get back to Senggigi. For the price of this place, you'd be much better off in a little homestay somewhere!

6/10 Okay

AHMAD FAQIH SADIQ

Liked: Staff & service, room comfort

10/10 Excellent

Niall, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay!
We really enjoyed our stay at Melati. So much so that we left to go somewhere else and came back again! The hotel is very handy for restaurants and bars, the staff are very friendly and helpful and the room was big and cleaned every day. Bed very comfortable! We hired scooters which the hotel staff sorted for us and they also arranged to pick us up and drop us off at the airport (for a charge). There was building work going on next door while we were there but it didn't bother us and the hotel is very quiet and peaceful. Would definitely return.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with helpful staff
Staff were helpful and pleasant. A basic nice hotel

6/10 Okay

evan, melbourne

comfortable
comfortable,,close to all things.

8/10 Good

Joseph, Oxnard,Ca

Liked: Staff & service
A week in Bali
This hotel has all the appearances of a 5 star hotel,However it is not up to those standards,but is a rather good stay for the money. The location is good for walking to several places,the beach is a 10 minute walk,several good restaurants in the vicinity.A major shopping mall is only a short walk away also.The staff is very friendly and eager to help. One drawback was a rather poor wi fi service,not available in the rooms,worked so so in the lobby and was listed as available in one of the pool areas. I will stay here again on my next trip,as i consider it value for the money spent.

8/10 Good

Adrian, Albany, Western Australia.

Liked: Cleanliness, staff & service, room comfort
Nice lower-end resort.
I enjoyed my stay, staff are very friendly and helpful. I think this hotel is a good niche between super-expensive resorts such as the Novatel and basic, backpacker places. Cant talk about the food as I only ever ate breakfast there- but please note the included continental breakfast is very basic, coffee, juice and toast. Bottled water was included and restocked every day which is always welcome. The location is somewhat inconvenient if you are going to spend most of your time at the beach, but nothing a scooter won't fix if you have experience with them (the hotel hires them out at additional, but modest cost) or are feeling brave to learn. The place seemed quite new and my room was improved as I stayed, a soap-dish in the shower appeared while I was away fro the day, as did an air-freshener unit a few days later. Hopefully in the future they will add more comfortable banana lounges at the pool, and lightening.

6/10 Okay

RACHAEL, melbourne

Liked: Cleanliness, staff & service, room comfort
Overpriced but staff are fabulous
Firtsly, I would have to say that at 36aud per night I was expecting a lot more from this hotel. There are much cheaper homestays that you can book on arrival.It is clean and comfortable but has no atmosphere, the rooms are very plain as is the hotel itself. Didn't use the pool although it did look very clean and inviting. The breakfasts are very average and nothing to write home about. What I was so impressed with was the staff, they always went out of their way to assist. One staff member in particular, I believe his name was Arwan,really went above and beyond. I was attempting to hire a scooter which he was giving me lessons on, but after lacking the confidence for a small fee I paid him to accompany me instead as he took me to the local beaches and village. His professionalism and desire for me to have a great holiday really made my trip. Lastly, as a word of warning, if you need to book ferrys etc I would recommend doing this at the hotel, as I purchased from 'Bobby' across the rd (and apparently a brother to one of the staff members) and was left stranded after my ferry with no transfer waiting, and had to pay another 2 times to get back to Bali.

8/10 Good

danien, b

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very nice hostel the room is beautiful The only problem is the swimming pool but actually if you go in kuta to stay in your hostel its a big mistak because close to kuta are the most beautiful beaches I never see

6/10 Okay

Camilla Funch

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Run down but good location
The location is good on a street with many great restaurants and close to attractions. The staff is super friendly and the rooms are ok, although very run down. For instance the toilet seat was broken with sharp plastic splinters in it, the pool was not clean and the water not replaced. The hotel needs to be renovated but if you just need a place to sleep at night, it is ok because of the location and staff.
Stayed 4 nights in Dec 2017

2/10 Terrible

Nils , Cologne, Germany

Disliked: Cleanliness, property conditions & facilities, room comfort
Renovierungsbedürftig
In die Jahre gekommendes Hotel, das rundum renovierungsbedürftig ist. Das Badezimmer war eine Zumutung, die Toilette stank, Wasserversorgung nicht immer gewährleistet. Der Pool war außer Betrieb, moosiges Wasser begrüßte uns jeden Morgen. Einen Preisnachlass gab es natürlich nicht. Das Frühstück war akzeptabel, schlicht und einfach. Das einzig positive waren die an und für sich freundlichen Mitarbeiter, die den schlechten Gesamteindruck jedoch auch nicht ändern konnten. Insgesamt alles andere als empfehlenswert!
Stayed 3 nights in Aug 2017

8/10 Good

Clarence, Good location near restaurants and surfshops.

Liked: Cleanliness, staff & service, room comfort
Clean rooms and friendly staff
Good hotel in a good location in Kuta. The are severeal good restaurants in the area and it was a perfect place for us to stay for exploring Lombok and the surrounding beaches. The room was cleaned everyday and the staff was very friendly and helpful. The breakfast included offered different options and we were more than satisfied. There seemed to be som problem with the cleaning of the pool so we didn't use it. But overall we enjoyed our stay and it filled our purpose. We extended our stay. We also rented motorbikes and had no hassle with it.

6/10 Okay

Manuel

Disliked: Room comfort
Normal en estos lugares
Calidad precio justito, el personal muy amable y correcto.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Katastrophe! Nicht buchen!
In allen Zimmer tropfte Schimmel von der Decke, moderiger Geruch, widerliches "Bad" ohne Fenster oder Lüftung. Selbst für den relativ geringen Preis eine absolute Frechheit! In der Umgebung gibt es viele günstige und saubere Homestays. Wir haben obwohl wir schon im Voraus bezahlt hatten (Fehler!) nicht dort übernachtet. Hotel-Team nicht einsichtig und völlig überfordert.

6/10 Okay

Karina Bieler

Liked: Staff & service
Disliked: Cleanliness
Ok
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